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A New Era of Virtual Care Has Begun, Accenture Finds

Health Populi

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Fully one-third of patients starting using each of these 3 telehealth modalities during COVID-19.

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5 Practice Policies that Help Maintain Large Practice Success

Valant

An EHR system tailored to the needs of behavioral health practices can help streamline operations as well as enhance patient satisfaction. Streamlined intake processes not only improve patient satisfaction but also boost operational efficiency, allowing staff to focus their time and attention on delivering high-quality care.

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5 Signs Your Behavioral Health Practice Needs to Regain Centralized Control (And How to Do It)

Valant

It involves improving processes, promoting cohesion among staff, and facilitating seamless communication—internally and externally. Inconsistent Quality of Care and the Clinical Workflow Variability in treatment outcomes or patient satisfaction can indicate gaps in clinical protocols or practices.

Billing 52
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How EHR Reporting Helps Identify Areas of Improvement for Your Practice

Valant

For example, through outcome measurement tools in EHR systems, practitioners can monitor changes in patients’ symptoms, evaluate the effectiveness of interventions, and identify any patterns of progress or stagnation. Patient satisfaction is shaped by the details as much as by the big picture.

Billing 52
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Crosslink Template

Valant

If your practice becomes disorganized during the switch, or if things like scheduling and accessing the patient portal become difficult for clients, it will impact the quality of care you deliver, and could ultimately cost you clients. Here are some key considerations for minimizing disruption for patients during an EHR switch.

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Transitioning to In-House Billing for Mental Health Services

Valant

Prioritizing good communication with patients is another important consideration that also impacts the staffing, technology, and training needed. Download Template Monitoring and Optimization Clear protocols and guidelines make teamwork easier for all staff members who have any responsibilities associated with billing.

Billing 52
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How to Use Net Promoter Score (NPS) in Healthcare

Relias

Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. Those consumers who are looking for healthcare are often in bad situations, and high-level patient experience is something that can make those people feel safe and protected. What is NPS in healthcare?