Relias

SEPTEMBER 20, 2024

Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. Healthcare leaders and managers must consistently model respectful communication and enforce zero-tolerance policies.

Conflict Resolution 98

Conflict Resolution Teamwork Communication Collaboration 98

Health Prime

OCTOBER 10, 2024

Incorrect coding can result in claim denials or payment delays, negatively impacting cash flow and patient satisfaction. Document thoroughly and legibly Comprehensive and legible documentation is vital for successful mental health billing.

Billing 97

Billing Medical Coding Documentation Insurance 97

Mobius MD

FEBRUARY 14, 2024

Augmedix was one of the early companies to use AI for ambient clinical documentation. How does ambient documentation work? From a user’s perspective, ambient clinical intelligence is pretty simple: tell the computer to start listening, complete a regular patient visit, and – voilà!

Documentation 52

Documentation HIPAA Medication Patient Satisfaction 52

CollaborateMD

DECEMBER 10, 2024

Reducing duplication errors in medical claims documentation. Automation enables the electronic submission of claims and supporting documents, allowing insurers to review and process claims more quickly. Automatically aligning codes with payer policies and compliance regulations.

Medication 52

Medication Billing Insurance HIPAA 52

Health Prime

MARCH 21, 2024

Verification of insurance benefits Verifying patients’ insurance coverage is a proactive measure that healthcare providers take before scheduled appointments. Additionally, clear communication of patient responsibilities, such as copays or deductibles, during scheduling promotes transparency.

Billing 105

Billing Medication Follow-Up Appointments 105

Valant

MARCH 20, 2024

It involves improving processes, promoting cohesion among staff, and facilitating seamless communication—internally and externally. Inconsistent Quality of Care and the Clinical Workflow Variability in treatment outcomes or patient satisfaction can indicate gaps in clinical protocols or practices.

Billing 52

Billing Communication Documentation Patient Satisfaction 52

Top Practices

JUNE 27, 2023

They need to be able to clearly communicate these to their patients when asked. The internal marketing system should be generating patient referrals and raising the awareness of the practice services in the community. Patient satisfaction is a result of excellent clinical care and great patient service.

Patient Satisfaction 52

Patient Satisfaction Communication Continuing Education Follow-Up 52

Valant

JULY 5, 2024

An EHR system tailored to the needs of behavioral health practices can help streamline operations as well as enhance patient satisfaction. Streamlined intake processes not only improve patient satisfaction but also boost operational efficiency, allowing staff to focus their time and attention on delivering high-quality care.

Patient Satisfaction 52

Patient Satisfaction Billing Appointments HIPAA 52

Mobius MD

AUGUST 22, 2024

Most doctors wish they could spend less time documenting care and more time providing it. Dictating clinical notes in the presence of your patients is a win-win: you maximize efficiency and repeat the treatment plan to the patient. In this way, patient communication doubles as documentation time.

Documentation 40

Documentation Physical Exams Communication Transfers 40

Medical Advantage

MARCH 28, 2024

Whether it is through secure messaging, telehealth services, or interactive patient portals, these tools offer multiple avenues for patients to engage with their healthcare. The opportunity for patients to take charge of their own health leads to better outcomes and improved patient satisfaction.

Patient Satisfaction 52

Patient Satisfaction Appointments Communication Scheduling 52

Coronis Health

AUGUST 10, 2023

Best practices in hospital billing and coding processes are key to guiding coders as they navigate the complexities of chart documentation. Revision of the Medicare Physician Fee Schedule, changing the way providers are reimbursed for evaluation and management services, which affects coding and documentation requirements.

Best Practices 52

Best Practices Hospital Medical Coding Documentation 52

Arkenea

DECEMBER 2, 2024

With the introduction of virtual care, patients were able to communicate with their healthcare providers over secured calls and messages. One such healthcare technology that has gained popularity is patient portals. Patients have the privilege to talk to their care providers from the comfort of their homes.

Appointments 52

Appointments Scheduling Billing Communication 52

E-Clinic

SEPTEMBER 27, 2022

The most important factor is of course your patient’s health and safety, and not providing the necessary information and services could result in your patient experiencing adverse events. By offering a comprehensive aftercare package within your treatment plan, you’ll improve outcomes and ensure patient satisfaction.

Follow-Up 52

Follow-Up Patient Satisfaction Appointments Clinic Management 52

Valant

MARCH 25, 2024

If your practice becomes disorganized during the switch, or if things like scheduling and accessing the patient portal become difficult for clients, it will impact the quality of care you deliver, and could ultimately cost you clients. Here are some key considerations for minimizing disruption for patients during an EHR switch.

Scheduling 52

Scheduling Communication Appointments Documentation 52

Valant

FEBRUARY 24, 2024

For example, through outcome measurement tools in EHR systems, practitioners can monitor changes in patients’ symptoms, evaluate the effectiveness of interventions, and identify any patterns of progress or stagnation. Patient satisfaction is shaped by the details as much as by the big picture.

Billing 52

Billing Patient Satisfaction Appointments Scheduling 52

DropStat

FEBRUARY 25, 2024

Language barriers in healthcare mean that the patient and healthcare services providers do not speak the same language. Provide bilingual medical documentation as a response to lack of access to healthcare Begin by understanding the needs of your patient population. What are language barriers in healthcare?

Unit Organization and Environment 52

Unit Organization and Environment Scheduling Follow-Up Documentation 52

Health Prime

FEBRUARY 7, 2024

When paired with diminishing payer reimbursements, the importance of collecting balances escalates significantly. Effective collections are multifaceted and require a strategic blend of proactive measures, clear communication, and innovative technologies. Clear and concise statements are essential for effective communication.

Billing 52

Billing Follow-Up Communication Insurance 52

Myndshft Blog

NOVEMBER 28, 2023

Delays and denials create barriers to care, which can lead to treatment abandonment, which directly impacts patient satisfaction and health outcomes. By embracing this technology, you can unlock new revenue potential, streamline your operations, and significantly enhance patient satisfaction.

Patient Satisfaction 40

Patient Satisfaction Diagnostics Best Practices Documentation 40

Arkenea

AUGUST 15, 2024

They store protected health information (PHI), and aid providers in documentation process. EMR API integration may be the key to achieve better communication between care providers, systems, and offer scalability. Improved Patient Satisfaction Patient well-being and satisfaction is the key objective of any healthcare organization.

HIPAA 40

HIPAA Appointments EHR / EMR Billing 40

Practice Builders

APRIL 7, 2025

Responding in a quieter voice when the patient is yelling makes them turn down their volume so they can hear you. Keep communications brief by saying, “I want to help,” rather than giving long and complicated explanations. The best sentences to use are short and clear ones.

De-Escalation 52

De-Escalation Documentation Medication Patient Experience 52

Guideway Care

JANUARY 14, 2025

In bundled payment models, patient advocacy plays a pivotal role in improving care coordination, patient satisfaction, and adherence to treatment plans. This blog explores how patient advocacy enhances care quality, addresses social determinants of health, and supports bundled payment success.

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Valant

MARCH 2, 2024

Prioritizing good communication with patients is another important consideration that also impacts the staffing, technology, and training needed. Training sessions should cover the steps involved in the billing cycle, from verifying patient insurance coverage to submitting claims to following up on denials.

Billing 52

Billing Documentation Follow-Up Insurance 52

Medical Advantage

MARCH 27, 2024

By integrating scheduling, documentation, and revenue cycle tools into one unified system, athenahealth aims to reduce the complexity and time required to manage these critical functions. This consolidation leads to increased efficiency, allowing healthcare providers to focus more on patient care than administrative tasks.

Billing 52

Billing Patient Satisfaction Patient Care Appointments 52

Relias

FEBRUARY 16, 2023

Communication Transformational leaders use effective communication skills to build trust and establish a shared vision around a culture of safety where everyone understands their role in working to protect patients. Rarely does a single provider or clinician handle every aspect of a patient’s care.

Patient Safety 52

Patient Safety Teamwork Patient Satisfaction Collaboration 52

Relias

MARCH 4, 2024

In one widely reported incident involving a fatal medication error , the nurse noted that her fatigue from working a double shift the previous day played a major role in the negative patient safety outcome that occurred. Increase the likelihood that your nurses will stay by focusing on communication and collaboration.

Patient Safety 52

Patient Safety Unit Organization and Environment Critical Thinking Patient Satisfaction 52

Relias

JUNE 23, 2022

With the versatility that diversity brings, your competitors can achieve better gains in patient satisfaction and health outcomes. If your organization’s policies don’t prohibit these behaviors or require respectful communication and conduct, you should revise your policies as soon as possible. Uplift Employees.

Patient Satisfaction 52

Patient Satisfaction Communication Care Plan Documentation 52

Northwest Career College

JULY 16, 2024

Regular auditing and comprehensive training of your billing staff can help enhance charge capture accuracy, ensuring all billable services are appropriately documented and billed. Patient Payment Collection Rate The Patient Payment Collection Rate refers to how well your practice collects payments directly from the patient.

Billing 40

Billing Medication Follow-Up Patient Satisfaction 40

DropStat

FEBRUARY 16, 2024

The importance of nurses educating patients is well known and documented in studies showing that patient education results in greater patient compliance and leads to better health outcomes. Moreover, healthcare is increasingly shifting towards patient- and consumer-centered healthcare.

Patient Education 40

Patient Education Discharges Documentation Scheduling 40

Relias

FEBRUARY 26, 2024

Coordination of care is the process of organizing and integrating health care services for patients across care settings and providers. Care coordination examples Coordination of care can take many forms and involve different strategies, tools, and interventions, depending on the patient and the types of care involved.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

Relias

MAY 24, 2023

Leaders connecting with their nurses Amy Matthews, MSN, RN, NE-BC, Associate Executive Director of Patient Care Services and Chief Nursing Officer at Phelps Hospital Northwell Health in Sleepy Hollow, New York, acknowledged the importance of presence and communication with staff. Good communication is a foundational tenet of respect.

Patient Safety 52

Patient Safety Unit Organization and Environment Huddles/Rounds De-Escalation 52

Relias

MAY 24, 2023

Leaders connecting with their nurses Amy Matthews, MSN, RN, NE-BC, Associate Executive Director of Patient Care Services and Chief Nursing Officer at Phelps Hospital Northwell Health in Sleepy Hollow, New York, acknowledged the importance of presence and communication with staff. Good communication is a foundational tenet of respect.

Patient Safety 52

Patient Safety Unit Organization and Environment Huddles/Rounds De-Escalation 52

Ciox

AUGUST 3, 2023

Delayed Care: In emergency situations, the time taken to locate and access crucial patient information can negatively affect health outcomes and, in some cases, become a matter of life or death. Real-time access to updated patient information enables better-informed decision-making during patient consultations.

Unit Organization and Environment 40

Unit Organization and Environment Medical History Transfers Tests 40

Arkenea

APRIL 8, 2025

Medical device integration automates this process, resulting in: Reduced Charting Time: Nurses and technicians spend less time transcribing readings, allowing more time for direct patient care. Efficient workflows translate to cost savings, higher staff morale, and more consistent compliance with documentation standards.

EHR / EMR 52

EHR / EMR Medication Documentation HIPAA 52

Practice Builders

APRIL 7, 2025

Responding in a quieter voice when the patient is yelling makes them turn down their volume so they can hear you. Keep communications brief by saying, “I want to help,” rather than giving long and complicated explanations. The best sentences to use are short and clear ones.

De-Escalation 52

De-Escalation Documentation Medication Patient Experience 52