Health Prime

MARCH 6, 2024

Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients. According to a recent report , patient portals enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

HIPAA 98

HIPAA Communication Billing Appointments 98

Northwest Suburban College

FEBRUARY 1, 2024

High-quality communication skills are indispensable for healthcare professionals, particularly those in the positions of Dental Assistants, Medical Assistants, and Pharmacy Technicians. These professionals act as a vital link between patients and other healthcare providers, ensuring collaboration and coordination of care.

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Scrubs

NOVEMBER 2, 2023

This knowledge is essential for accurately handling patient records, insurance claims, and other healthcare-related documents. Medical administrative assistants must communicate effectively with medical professionals and patients, requiring a working knowledge of medical concepts.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Valant

AUGUST 20, 2024

Working with multiple patients at the same appointment affects everything from how you schedule sessions to how you take progress notes, and a system that runs smoothly makes for a better patient experience. Create a marketing plan to notify existing patients and the community of your new treatment group(s).

Billing 105

Billing Documentation Scheduling Appointments 105

Valant

MARCH 30, 2024

Complete and accurate documentation is a crucial part of the therapy intake process. A patient’s medical history, presenting concerns, treatment preferences, and any relevant psychosocial factors should all be documented. The result is an organized patient intake process that instills confidence in your practice.

Best Practices 52

Best Practices Medical History Communication Documentation 52

Mobius MD

MARCH 20, 2024

Clinical documentation has become a significant source of professional dissatisfaction for doctors, who spend hours in the EHR daily. In addition, entering data during visits makes it harder for physicians to communicate empathetically with patients. Could AI medical scribes alleviate the burden of clinical documentation?

Medication 59

Medication Documentation Patient Experience Communication 59

Mobius MD

AUGUST 2, 2024

One of the best ways to save documentation time is to write your clinical notes faster. “But But could you complete EHR documentation 10% faster? Small documentation efficiency gains pay off quickly for clinicians, who often spend a quarter of their workday in the EHR. But I already write my clinical notes very quickly!”

Documentation 52

Documentation Follow-Up Patient Experience Medication 52

Mobius MD

MAY 1, 2024

Tasks like prior authorizations, quality reporting, messaging patients, and EHR documentation often overflow into after-clinic work. MAs can give certain vaccines, enter refills in the EHR for many medications, help with documentation, educate patients, and much more. Thoughtful delegation benefits your entire team.

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Valant

APRIL 1, 2024

If your current EHR solution lacks capabilities such as treatment planning , clinical documentation , or integrated outcome measures , it may hinder your ability to deliver comprehensive and effective care. If your EHR system lacks interoperability or integration capabilities it can impede care coordination efforts.

Documentation 52

Documentation Communication Collaboration HIPAA 52

Valant

MARCH 25, 2024

If your practice becomes disorganized during the switch, or if things like scheduling and accessing the patient portal become difficult for clients, it will impact the quality of care you deliver, and could ultimately cost you clients. Here are some key considerations for minimizing disruption for patients during an EHR switch.

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Scheduling Communication Appointments Documentation 52

Valant

JUNE 19, 2024

It allows patients and providers to connect remotely, bridging geographical gaps and improving access to care. The concept of telemedicine dates back several decades, but recent advancements in digital communication hardware and software have revolutionized its implementation.

Triage 52

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Valant

JULY 5, 2024

Some EHRs such as Valant let providers add patients to the waitlist directly from the scheduling feature, keeping the process fast and simple. Clinical Documentation Process Accurate and comprehensive clinical documentation is essential for high-quality behavioral health care.

Documentation 40

Documentation Billing Scheduling Appointments 40

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

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Mobius MD

AUGUST 22, 2024

Most doctors wish they could spend less time documenting care and more time providing it. Dictating clinical notes in the presence of your patients is a win-win: you maximize efficiency and repeat the treatment plan to the patient. In this way, patient communication doubles as documentation time.

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Documentation Physical Exams Communication Transfers 40

The Healthcare Blog

OCTOBER 15, 2024

3) high levels of collegiality and mutual trust At its base, quality patient care requires collaboration, and that collaboration cannot take place without high levels of trust-both in clinical judgment and behavior. Those standards evolve and improve as clinical medicine advances.

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Collaboration Communication Patient Care Diagnostics 67

Valant

MARCH 14, 2024

EHRs streamline these tasks by automating routine, repetitive processes such as appointment scheduling , patient communications, and insurance claims processing. It allows for resources to be allocated most efficiently, freeing up valuable time for clinicians and staff to focus on patient care and the patient experience.

Billing 52

Billing Communication Patient Care Scheduling 52

Arkenea

OCTOBER 16, 2024

It helps to attract patients who are looking for something that doesn’t suppress them due to their disability. Tapping into a volatile patient base can help up the revenue of the hospitals , and augment patient experience and satisfaction. These devices can help users learn literacy skills.

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Best Practices Communication Tests Hospital 84

Coronis Health

AUGUST 10, 2023

Best practices in hospital billing and coding processes are key to guiding coders as they navigate the complexities of chart documentation. Revision of the Medicare Physician Fee Schedule, changing the way providers are reimbursed for evaluation and management services, which affects coding and documentation requirements.

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Best Practices Hospital Medical Coding Documentation 52

Valant

MARCH 26, 2024

Standardizing technology systems can make all the difference to the efficiency of your workflow, the patient experience, the ease of training new staff, and your practice’s capacity to grow profits. Patients, too, likely have opinions and how they want and need to interact with your practice.

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Scheduling Billing Patient Experience Appointments 52

Valant

MARCH 1, 2024

Assessing Provider Needs and Concerns Behavioral health providers often have specific requirements related to documentation, assessment tools, and treatment planning. Features and functionalities tailored to behavioral health practices allow your providers to focus on patient care rather than on administrative tasks.

Billing 52

Billing Communication Collaboration Documentation 52

Health Prime

FEBRUARY 7, 2024

When paired with diminishing payer reimbursements, the importance of collecting balances escalates significantly. Effective collections are multifaceted and require a strategic blend of proactive measures, clear communication, and innovative technologies. Clear and concise statements are essential for effective communication.

Billing 52

Billing Follow-Up Communication Insurance 52

Northwest Suburban College

DECEMBER 6, 2024

Mastering these skills not only helps in managing the office efficiently but also plays a critical role in patient care and satisfaction. Both medical billing and insurance processing require attention to detail and strong communication skills. Explaining insurance benefits to patients is another key task.

Medical Assistant 52

Medical Assistant Billing Insurance Medication 52

Walker Info - Patient Experience

MARCH 27, 2018

In addition to working on things like building your CX knowledge, sharing your passion for the customer and engaging others through communication, here are five specific things that CX leaders can do to help increase success at igniting organizational change. Start to document your network of CX advocates. Secure Leadership Support.

Communication 52

Communication Documentation Collaboration 52

Medical Advantage

MARCH 27, 2024

By integrating scheduling, documentation, and revenue cycle tools into one unified system, athenahealth aims to reduce the complexity and time required to manage these critical functions. This consolidation leads to increased efficiency, allowing healthcare providers to focus more on patient care than administrative tasks.

Billing 52

Billing Patient Satisfaction Patient Care Appointments 52

Southern Careers Institute

JULY 31, 2023

The healthcare industry has also witnessed a fundamental shift toward patient-centered care, focusing on personalized treatment plans and improved patient outcomes. MAs contribute to this endeavor with their direct patient interactions by ensuring a seamless, compassionate patient experience and fostering patient-doctor trust.

Medical Assistant 52

Medical Assistant Medication Interdisciplinary Team Collaboration 52

Relias

FEBRUARY 26, 2024

Coordination of care is the process of organizing and integrating health care services for patients across care settings and providers. Help providers communicate and collaborate more effectively with their colleagues and patients and streamline their workflows and documentation. What is care coordination?

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

Relias

NOVEMBER 15, 2022

Another benefit of the framework was that it could serve as a communication tool to help patients assess care quality and their satisfaction with the care they received. Patient medical records include documentation of patient histories and care. What’s missing from the Six Domains?

Follow-Up 98

Follow-Up Documentation Billing Acute Care 98

Arkenea

JULY 12, 2024

A referral process involves obtaining patient information such as insurance details, and demographics; also scheduling appointments. This task can get cumbersome, so a patient referral tracking system manages the referral process. So, there’s a significant rise in the US patient referral management software market as well ( 16.3

Medication 52

Medication Follow-Up Appointments Tests 52

DropStat

FEBRUARY 25, 2024

Language barriers in healthcare mean that the patient and healthcare services providers do not speak the same language. Provide bilingual medical documentation as a response to lack of access to healthcare Begin by understanding the needs of your patient population. What are language barriers in healthcare?

Unit Organization and Environment 52

Unit Organization and Environment Scheduling Follow-Up Documentation 52

Walker Info - Patient Experience

JULY 18, 2023

A simple three-step process for the “owners” of the follow-up is to review the customer’s feedback, call the customer, and document the outcomes. Going beyond immediate response The importance of documentation cannot be overstated. They can help ensure the issue is resolved and coach their team members as needed.

Follow-Up 52

Follow-Up Best Practices Documentation Triage 52

Northwest Career College

AUGUST 16, 2024

They work hand in hand with dentists to ensure patients receive top-notch care. From assisting during procedures to managing basic administrative tasks, dental assistants play a significant role in creating a smooth and comfortable patient experience during clinic visits. Ensure the email is formal.

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Arkenea

JANUARY 3, 2025

Key Takeaway Electronic Health Records (EHRs) have revolutionized nursing documentation, making it more efficient, accurate, and accessible. Telehealth and telemedicine technologies allow nurses to provide remote patient care, monitoring, and education, which has been particularly helpful during the COVID-19 pandemic.

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Medical Advantage

MARCH 8, 2024

athenaOne: Simplifies delivery of quality care with customizable documentation templates. athenaCollector : Streamlines the process of billing, collections, and patient payments. Furthermore, athenaClinicals offers customizable templates, which improve the speed and accuracy of documentation.

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Billing Appointments Scheduling Patient Care 52

Walker Info - Patient Experience

DECEMBER 19, 2023

Always Key Factors Three ingredients that come into play every day will also help determine the success of your Experience Integration: Communication : The best friend a CX team can have is someone in marketing – both internal and external – who is a project champion.

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Communication Documentation Tests Best Practices 52

Health Populi

NOVEMBER 12, 2019

And, according to the WSJ reporting, “Neither patients nor doctors have been notified. At least 150 Google employees already have access to much of the data on tens of millions of patients, according to a person familiar with the matter and the documents.”

Collaboration 66

Collaboration Hospital HIPAA Best Practices 66

Relias

MARCH 4, 2024

Lower patient satisfaction scores Not only can inadequate nurse staffing lead to lower patient satisfaction ratings, a 2021 study found that quality of nursing correlated directly with overall hospital rating. Increase the likelihood that your nurses will stay by focusing on communication and collaboration.

Patient Safety 52

Patient Safety Unit Organization and Environment Critical Thinking Patient Satisfaction 52

Walker Info - Patient Experience

MAY 16, 2023

In a nutshell, this inventory will help you learn about and document the types of operational data that exist within your company, the owners of the data, when and how it’s collected, and more. Completing the inventory involves engaging with stakeholders in the functional areas of your enterprise.

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Documentation Communication Best Practices 52