Practice Builders

FEBRUARY 28, 2024

The calculation of patient satisfaction involves gathering feedback from patients and gauging their perceptions and feelings about their healthcare experience. Patient experience surveys serve as a valuable tool to collect this information, providing insights into the overall satisfaction levels of patients.

Patient Experience 90

Patient Experience Patient Satisfaction Appointments Communication 90

Minority Nurse

FEBRUARY 21, 2024

In June 2021, Montefiore was evaluating performance improvement initiatives to enhance patient experiences and alleviate flow challenges and decided to open a discharge lounge. The idea of a discharge lounge isn’t new, but being assisted by the clinician with whom patients just bonded is.

Discharges 69

Discharges Unit Organization and Environment Performance Improvement Initiatives Hospital 69

Relias

FEBRUARY 26, 2024

Coordination of care is the process of organizing and integrating health care services for patients across care settings and providers. Care coordination examples Coordination of care can take many forms and involve different strategies, tools, and interventions, depending on the patient and the types of care involved.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

DropStat

FEBRUARY 16, 2024

Patient education takes place through patient teaching, when nurses teach, influence, and empower patients to manage and perform aspects of medical care on their own confidently. Patient education is one of the most important parts of nursing care.

Patient Education 40

Patient Education Discharges Documentation Scheduling 40

EvidenceCare

APRIL 16, 2024

A compliance measure calculates the percentage of patients discharged in the appropriate inpatient or observation bed status—a determinant that can result in major financial repercussions if misclassified. The goal for the compliance measure is to have over 95% of discharges compliant.

Documentation 130

Documentation Admissions Discharges Billing 130

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52