Communication De-Escalation Patient Experience 
NHA Now
MARCH 11, 2020
The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? Communication is the key to success in any given situation.
Minority Nurse
FEBRUARY 7, 2024
Communications skills. Communicate effectively, making sure that everything that needs to be said is said and how we say it, and how respectful we have to be respectful to each other while we’re communicating. It’s very important to me. How did you ascend to this latest role as nurse manager?
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