Remove Communication Remove De-Escalation Remove Patient Experience
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New CE to Develop Communication Skills in Healthcare

NHA Now

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? Communication is the key to success in any given situation.

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Meet a Champion of Nursing Diversity: Suzette Porter

Minority Nurse

Communications skills. Communicate effectively, making sure that everything that needs to be said is said and how we say it, and how respectful we have to be respectful to each other while we’re communicating. It’s very important to me. How did you ascend to this latest role as nurse manager?