Communication and De-Escalation - Healthcare Support Central

Breaking Down the Law Enforcement De-Escalation Training Act of 2022

Relias

JANUARY 24, 2023

In December 2022, Congress passed legislation to develop and fund police de-escalation training courses for law enforcement departments across the country. The act also directs DOJ to make grants to states for costs associated with providing the training to law enforcement officers or mental health professionals.”

De-Escalation

De-Escalation Billing Communication

New CE to Develop Communication Skills in Healthcare

NHA Now

MARCH 11, 2020

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? This series will discuss effective communication techniques, de-escalation techniques, and workplace civility.

Communication

Communication De-Escalation Medical Administrative Assistant Certification

Patient Interaction: Essential Strategies for Medical Administrative Assistants

Northwest Career College

JUNE 28, 2024

Effective Communication Techniques Effective communication plays a vital role in managing complex patient interactions. Communicating policies and procedures clearly can help avoid misunderstandings. Keeping a calm and steady voice can help prevent situations from escalating. Maintaining professionalism is also essential.

Medical Administrative Assistant

Medical Administrative Assistant De-Escalation Medication Communication

Bystander Intervention in Healthcare Empowers Workers to Reduce Workplace Violence

Relias

SEPTEMBER 23, 2024

In the high-stress world of acute care, where emotions can run high, issues can quickly escalate. Active bystanders can play a vital role in diffusing tense situations before they escalate into violence. This hesitation is natural but can lead to missed opportunities to de-escalate situations and prevent harm.

De-Escalation

De-Escalation Acute Care Unit Organization and Environment Communication

Combating Workplace Violence in Home Healthcare

Relias

AUGUST 14, 2024

Employing verbal de-escalation techniques, as well as escape techniques. “Creating a safer work environment in home healthcare requires a multi-faceted approach that involves proactive planning, continuous training, and open communication,” said Baiera. “It’s

De-Escalation

De-Escalation Acute Care Communication

Meet a Champion of Nursing Diversity: Suzette Porter

Minority Nurse

FEBRUARY 7, 2024

Communications skills. Communicate effectively, making sure that everything that needs to be said is said and how we say it, and how respectful we have to be respectful to each other while we’re communicating. It’s very important to me. How did you ascend to this latest role as nurse manager?

Huddles/Rounds

Huddles/Rounds De-Escalation Teamwork Communication

What are the Challenges Faced by Business Administrative Assistants?

Northwest Career College

JUNE 24, 2024

Their responsibilities include scheduling, organizing meetings, managing communication, and maintaining records. Communication The business administrative assistant often serves as the initial point of contact for executives seeking to communicate with employees and external parties. Clear and concise communication is essential.

De-Escalation

De-Escalation Conflict Resolution Communication Time Management

Key Performance Indicators (KPIs): Tracking Business Administrators Efficiency

Northwest Career College

SEPTEMBER 25, 2024

They must be able to solve problems, make decisions, and de-escalate interpersonal conflict. Communicate: Focus on providing proactive, clear, and comprehensive communication within your immediate team(s) and with other departments.

De-Escalation

De-Escalation Best Practices Communication Scheduling

Addressing Trauma and Abuse in Individuals With Intellectual and Developmental Disabilities

Relias

JANUARY 16, 2023

Individuals who are non-verbal or need assistance with communication are often not able to report abuse, or if they do, they are often not considered to be reliable sources. Individuals who require assistance with activities of daily living (e.g., What can IDD organizations do?

De-Escalation

De-Escalation Communication Hospital

You Asked, We Answered; 12 Questions about Trauma-Informed-Care

Relias

JANUARY 27, 2023

Direct care staff should not be thrown into work with persons served prior to receiving adequate training on trauma-informed care, crisis prevention and de-escalation, and how to recognize and report abuse, neglect, and exploitation. Trauma-informed care is the organization’s way of doing business,” McClure noted.

De-Escalation

De-Escalation Continuing Education Documentation Communication

Addressing Workplace Violence in Post-Acute Care

Relias

JUNE 13, 2024

It is vital to provide education to staff in key areas such as threat recognition, de-escalation, and crisis prevention. Continuous communication with security personnel ensures employees’ safety and helps prevent violence. VR can improve learning retention rates by up to 75% and reduce skill fade by 52%.

Acute Care

Acute Care Long Term Care Hospice Unit Organization and Environment

How To Take a Trauma-Informed Approach to Birth Trauma

Relias

APRIL 28, 2023

Trustworthiness and transparency : Clinical and non-clinical staff must be consistent and communicate with clarity, while maintaining professionalism transparency. Those with a history of trauma have sustained a fundamental injury to their sense of safety. This is very important in establishing mutual boundaries and expectations for care.

De-Escalation

De-Escalation Collaboration Communication Hospital

Healthcare Workforce Safety: Nurse Safety and Patient Safety Go Hand in Hand

Relias

MAY 24, 2023

Implement de-escalation protocols and education, including active-shooter drills. Good communication is a foundational tenet of respect. Provide effective security training for hospital security personnel and administrators. Consider weapon detection systems such as metal detectors and bag checks.

Patient Safety

Patient Safety Unit Organization and Environment Huddles/Rounds De-Escalation

Healthcare Workforce Safety: Nurse Safety and Patient Safety Go Hand in Hand

Relias

MAY 24, 2023

Implement de-escalation protocols and education, including active-shooter drills. Good communication is a foundational tenet of respect. Provide effective security training for hospital security personnel and administrators. Consider weapon detection systems such as metal detectors and bag checks.

Patient Safety

Patient Safety Unit Organization and Environment Huddles/Rounds De-Escalation

Breaking Down the Law Enforcement De-Escalation Training Act of 2022

New CE to Develop Communication Skills in Healthcare

Patient Interaction: Essential Strategies for Medical Administrative Assistants

Bystander Intervention in Healthcare Empowers Workers to Reduce Workplace Violence

Combating Workplace Violence in Home Healthcare

Meet a Champion of Nursing Diversity: Suzette Porter

What are the Challenges Faced by Business Administrative Assistants?

Key Performance Indicators (KPIs): Tracking Business Administrators Efficiency

Addressing Trauma and Abuse in Individuals With Intellectual and Developmental Disabilities

You Asked, We Answered; 12 Questions about Trauma-Informed-Care

Addressing Workplace Violence in Post-Acute Care

How To Take a Trauma-Informed Approach to Birth Trauma

Healthcare Workforce Safety: Nurse Safety and Patient Safety Go Hand in Hand

Healthcare Workforce Safety: Nurse Safety and Patient Safety Go Hand in Hand

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