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Breaking Down the Law Enforcement De-Escalation Training Act of 2022

Relias

In December 2022, Congress passed legislation to develop and fund police de-escalation training courses for law enforcement departments across the country. The act also directs DOJ to make grants to states for costs associated with providing the training to law enforcement officers or mental health professionals.”

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Patient Interaction: Essential Strategies for Medical Administrative Assistants

Northwest Career College

Effective Communication Techniques Effective communication plays a vital role in managing complex patient interactions. Communicating policies and procedures clearly can help avoid misunderstandings. Keeping a calm and steady voice can help prevent situations from escalating. Maintaining professionalism is also essential.

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New CE to Develop Communication Skills in Healthcare

NHA Now

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? This series will discuss effective communication techniques, de-escalation techniques, and workplace civility.

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What are the Challenges Faced by Business Administrative Assistants?

Northwest Career College

Their responsibilities include scheduling, organizing meetings, managing communication, and maintaining records. Communication The business administrative assistant often serves as the initial point of contact for executives seeking to communicate with employees and external parties. Clear and concise communication is essential.

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Addressing Workplace Violence in Post-Acute Care

Relias

It is vital to provide education to staff in key areas such as threat recognition, de-escalation, and crisis prevention. Continuous communication with security personnel ensures employees’ safety and helps prevent violence. VR can improve learning retention rates by up to 75% and reduce skill fade by 52%.

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Addressing Trauma and Abuse in Individuals With Intellectual and Developmental Disabilities

Relias

Individuals who are non-verbal or need assistance with communication are often not able to report abuse, or if they do, they are often not considered to be reliable sources. Individuals who require assistance with activities of daily living (e.g., What can IDD organizations do?

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Meet a Champion of Nursing Diversity: Suzette Porter

Minority Nurse

Communications skills. Communicate effectively, making sure that everything that needs to be said is said and how we say it, and how respectful we have to be respectful to each other while we’re communicating. It’s very important to me. How did you ascend to this latest role as nurse manager?