Health Populi

MAY 30, 2022

I appreciated the opportunity to share my perspectives on “The Patient As the Payer: How the Pandemic, Inflation, and Anxiety are Reshaping Consumers” in a webinar hosted by CarePayment on 25 May 2022. Cost, while important, ranked below these service factors in CarePayment’s study.

Billing 105

Billing Insurance Customer Service Patient Experience 105

MedVA

SEPTEMBER 18, 2023

Increased Customer Service A well-trained virtual assistant will act as a representative for your business. They will help build relationships with patients that will lead them to become repeat patients who trust what you say about your services being provided quickly and reliably.

Follow-Up 52

Follow-Up Customer Service Scheduling Communication 52

Accepted Blog

AUGUST 12, 2024

The 2025 ERAS (Electronic Residency Application Service) application follows on last year’s restructured application, with a few changes. As in the 2024 ERAS, rather than including every relevant experience you’ve had, as you might on a CV, you must choose ten experience entries that communicate who you are and what’s most important to you.

Admissions 52

Admissions Follow-Up Medication Communication 52