Remove Communication Remove Customer Service Remove Huddles/Rounds
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Five Star Customer Service Through Patient Courtesy, Waiting Room Rounding, and Phone Etiquette

MedicalGPS

Fostering Five-Star Customer Service – Attitude Makes the Difference. Why Waiting Room Rounding is Essential. The patients’ perception of quality, both service quality and the quality of care, decreases proportionately to the length of wait time (1). Developing a Waiting Room Rounding Program.

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Pharmacy Technicians: The Surprising Skills You’ll Learn on the Job

Northwest Suburban College

This responsibility requires a blend of technical know-how, customer service skills, and attention to detail. At Northwest Suburban College, we teach our students not only the types and uses of medications but also how to communicate this information effectively to patients. Effective communication with patients is crucial.

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How to Use a Healthcare Support Staff QA Checklist to Identify Opportunity and Celebrate Success in Your Practice

MedicalGPS

You can use our Quality Assurance Observation Checklist and the guidance in the video below to quantitatively and easily observe the front-line support staff at your medical practice to identify opportunities and celebrate exemplary customer service and patient care. It plays an essential role in communicating with people.

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How to Improve the Efficiency of Your Healthcare Business

We Care Online

Communicate With Your Team Unfortunately, in many organizations cost saving and efficiency improvements can negatively impact staff. Communicating honestly helps to avoid any confusion that could leave your team less than enthusiastic about helping to improve workplace efficiency.

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A Rewarding Career in Pharmacy: The Crucial Role of Pharmacy Technicians

Northwest Suburban College

As integral members of the pharmaceutical care team, these skilled professionals combine a deep understanding of medication procedures, strong organizational skills, and excellent communication abilities to ensure seamless operations within the pharmacy.

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The Vital Role of Pharmacy Technicians in Health Care Delivery

Northwest Suburban College

Customer Service and Patient Care Providing exceptional customer service and support is a vital aspect of a Pharmacy Technician’s role, as they often act as the first point of contact between patients and the pharmacy team.

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Make the Most of Your Experiences for ERAS

Accepted Blog

The 2025 ERAS (Electronic Residency Application Service) application follows on last year’s restructured application, with a few changes. As in the 2024 ERAS, rather than including every relevant experience you’ve had, as you might on a CV, you must choose ten experience entries that communicate who you are and what’s most important to you.