Northwest Suburban College

DECEMBER 19, 2024

Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. Competent financial management safeguards the practice’s economic health and maximizes patient benefits. Handling billing and insurance claims is indispensable.

Patient Records 52

Patient Records Communication Patient Satisfaction Scheduling 52

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Northwest Career College

MARCH 18, 2024

As the administrative infrastructure within the healthcare industry continues to evolve at a breakneck pace, staying abreast of the latest developments through ongoing education is not just beneficial—it’s essential. Networking Continuing education classes can be a great way to meet other professionals in your field.

Continuing Education 40

Continuing Education Billing Medication Patient Satisfaction 40

Top Practices

JUNE 27, 2023

They need to be able to clearly communicate these to their patients when asked. This takes having a training program in place for continued education of all practice personnel. The internal marketing system should be generating patient referrals and raising the awareness of the practice services in the community.

Patient Satisfaction 52

Patient Satisfaction Communication Continuing Education Follow-Up 52

Northwest Suburban College

SEPTEMBER 6, 2024

The ability to empathize with and show compassion towards patients helps to build trust, foster rapport, and alleviate some of the anxieties that patients may face. This includes both verbal and non-verbal communication skills, as well as the ability to listen actively and attentively to others.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

ACI Medical & Dental School

AUGUST 8, 2024

Team Coordination and Communication A dental office is a dynamic environment that requires coordination and communication among the team members. Effective communication is essential for addressing any issues that arise during patient care and for coordinating the day-to-day operations of the office.

Sterilization 52

Sterilization Follow-Up Vital Signs Appointments 52

Relias

NOVEMBER 30, 2023

When implemented effectively, a 12-hour workday can help: Increase patient satisfaction — For most patients, a stay in the hospital causes fear and uncertainty. Longer shifts decrease patient handoffs — instead of three or more nurses attending to a patient during a single day, a patient may only need two nurses.

Patient Safety 52

Patient Safety Patient Satisfaction Scheduling Hospital 52