Communication, Continuing Education and De-Escalation

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Communication

Continuing Education

De-Escalation

New CE to Develop Communication Skills in Healthcare

NHA Now

MARCH 11, 2020

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? This series will discuss effective communication techniques, de-escalation techniques, and workplace civility.

Communication

Communication De-Escalation Medical Administrative Assistant Certification

You Asked, We Answered; 12 Questions about Trauma-Informed-Care

Relias

JANUARY 27, 2023

Direct care staff should not be thrown into work with persons served prior to receiving adequate training on trauma-informed care, crisis prevention and de-escalation, and how to recognize and report abuse, neglect, and exploitation. Trauma-informed care is the organization’s way of doing business,” McClure noted.

De-Escalation

De-Escalation Continuing Education Documentation Communication

Healthcare Support Central

New CE to Develop Communication Skills in Healthcare

You Asked, We Answered; 12 Questions about Trauma-Informed-Care

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