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Communication is at the heart of healthcare, where excellent patient outcomes rely on effective interaction between healthcare professionals and their patients. Medical Assistants are crucial in bridging the communication gap and fostering meaningful connections in healthcare environments.
Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. Healthcare leaders and managers must consistently model respectful communication and enforce zero-tolerance policies.
Lateral violence also hinders productive working relationships by disrupting teamwork and communication between nurses. Lateral violence: an example In her book, The Nurses’ Guide to Improving Communication & Creating Positive Workplaces , registered nurse and author Beth Boynton provided a clear example of lateral violence.
Implementing strong communication and collaboration strategies is a good solution for healthcare administrators to manage a large and diverse workforce effectively. Regular team meetings and open communication channels help ensure everyone is on the same page, whether doctors, administrative staff, or support workers.
Communicate Clearly with Them Clear communication is key to resolving the problem. Your goal is to foster teamwork with the other person so that you can move on from the issue and better care for your patients. It can feel more high-stakes regarding ethical issues or even life-or-death situations.
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