article thumbnail

Mastering Communication in Healthcare: Northwest Suburban College’s Approach to Empowering Medical Assistants

Northwest Suburban College

Communication is at the heart of healthcare, where excellent patient outcomes rely on effective interaction between healthcare professionals and their patients. Medical Assistants are crucial in bridging the communication gap and fostering meaningful connections in healthcare environments.

article thumbnail

5 Ways to Reduce Horizontal Violence in Healthcare

Relias

Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. Healthcare leaders and managers must consistently model respectful communication and enforce zero-tolerance policies. What is horizontal violence?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

11 Steps to Implementing a DSP Peer Mentoring Program

Relias

In addition to training on the program itself, they may need training on leadership or communication topics , like coaching, constructive criticism, or conflict resolution. Focus your training on leadership, communication, interpersonal, and problem-solving skills. What training are you going to provide to the mentors?

article thumbnail

Characteristics and Examples of Transformational Leadership in Nursing

Relias

These leaders also excel at conflict resolution. They mobilize people into groups that can get work done — raising the well-being, morale, and motivation of a group through excellent rapport. Sometimes called quiet leaders, they lead by example.

article thumbnail

Navigating the World of Long-Term Care: A Guide for Nurses

Minority Nurse

Navigating family dynamics: Working closely with patients’ families can be challenging, especially when navigating complex emotional situations or communicating about sensitive health issues. They also communicate regularly with families, providing updates about their loved one’s care. How much do LTC jobs pay?

article thumbnail

What Is Lateral Violence in Nursing?

Relias

Lateral violence also hinders productive working relationships by disrupting teamwork and communication between nurses. Lateral violence: an example In her book, The Nurses’ Guide to Improving Communication & Creating Positive Workplaces , registered nurse and author Beth Boynton provided a clear example of lateral violence.

article thumbnail

What are the Challenges Faced by Business Administrative Assistants?

Northwest Career College

Their responsibilities include scheduling, organizing meetings, managing communication, and maintaining records. Communication The business administrative assistant often serves as the initial point of contact for executives seeking to communicate with employees and external parties. Clear and concise communication is essential.