NHA Now

SEPTEMBER 1, 2020

As someone who has a lot of patient interaction, soft skills can also play a large role in the patient experience. When you present yourself professionally and take the time to effectively communicate with your patients, they are likely to be happy with your care.

Communication 52

Communication Patient Satisfaction Patient Experience Tests 52

Northwest Career College

AUGUST 1, 2024

Whether resolving disputes with patients over billing schedule conflicts or just plain old complaint handling, keeping quiet and answering the problem is essential. Proper training for such scenarios will enhance patient satisfaction and trust in the practice. Are you interested in becoming a dental administrative assistant ?

Customer Service 40

Customer Service Communication Patient Satisfaction Billing 40

Relias

FEBRUARY 26, 2024

.” The Centers for Medicare and Medicaid Services (CMS) defines care coordination more holistically as “the process of ensuring that the patient’s health needs and preferences for health information and services are met across the continuum of care.”

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

Coronis Health

AUGUST 10, 2023

Shortage of skilled hospital coders due to increasing complexity and volume of coding work and the demand for higher training and certification standards. Overall, patient satisfaction improves by ensuring that claims are processed quickly and accurately.

Best Practices 52

Best Practices Hospital Medical Coding Documentation 52

DropStat

FEBRUARY 25, 2024

Provide in-house bilingual healthcare professionals to provide medical interpreting Increase the number of bilingual healthcare professionals by hiring them or encouraging existing bilingual healthcare staff to get medical interpreter certification. It is easily accessible through a 40-hour medical interpreter training course.

Unit Organization and Environment 52

Unit Organization and Environment Scheduling Follow-Up Documentation 52

We Care Online

JANUARY 15, 2025

These roles empower individuals to influence healthcare outcomes positively and advocate for improved patient experiences. Below are five rewarding career paths for those who want to lead in patient-centered care. The healthcare field offers numerous career paths for those passionate about patient-centered care.

Patient Centered Care 96

Patient Centered Care Patient Care Care Plan Patient Experience 96