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Pursuing certifications or additional coursework can help bridge any gaps in your understanding. While some jobs only take a few months of training or certification, others call for advanced degrees or practical experience. This step also helps identify any additional skills or qualifications you might need to acquire.
This adds administrative burden and delays on both providers and patients, limiting access to needed treatments. Certification in these areas, including in the prior auth process, will equip PA staff with a deeper understanding of the evolving prior authorization requirements and processes imposed by dominant PBMs.
A good sense of humor is not only a characteristic of a nurse leader but reminds patients and their families that nurses are people too and ultimately increases their trust and openness to sharing feedback and concerns. In other words, be an advocate for patients, with special attention to their overall safety.
Technicians also support the pharmacist in communicating between the provider’s office and the patient. Some states require a pharmacy technician license or certificate. This can include verifying information with the pharmacy and obtaining all required documentation from the patient’s health record, as mentioned above.
Over the last 20 years, she has served as the Assistant Dean of Student Affairs and Career Development at William Beaumont School of Medicine, Director of Pre-Health Post-Bacc Certificate program at Sacred Heart University, and the Director of Pre-Health Advisement at Sacred Heart University. That list is actually much longer.
She has presented nationally on digital health and holds a certification from the American Board of Telehealth and the American Board of AI in Medicine. She's an active voice for patientadvocacy and possesses a fervent passion for writing and speaking. Her dedication doesn't stop at the clinic's door.
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