Certification Customer Service Problem Solving Skills 
Northwest Suburban College
SEPTEMBER 6, 2024
Additionally, you often handle customer service duties. You need to manage different tasks like filling prescriptions, handling paperwork, and interacting with customers. Problem-solving skills are also vital. Sometimes, you will encounter issues like insurance problems or stock shortages.
ACI Medical & Dental School
MARCH 9, 2024
Customer Service Orientation: Dedication to providing excellent service to patients by addressing inquiries, scheduling appointments promptly, and ensuring a positive experience. Problem-Solving Skills: Ability to troubleshoot issues related to scheduling conflicts, billing discrepancies, or patient concerns effectively.
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