Remove Certification Remove Customer Service Remove Outpatient Care
article thumbnail

In Demand Career Spotlight Series – Medical Secretary

ACI Medical & Dental School

Customer Service Orientation: Dedication to providing excellent service to patients by addressing inquiries, scheduling appointments promptly, and ensuring a positive experience. Additionally, those with certifications or additional training in medical office management may command higher salaries.

article thumbnail

Emerging Roles In Healthcare

CareerStep

One good way to get the people you need is to offer training and certification programs as a benefit. Training Focus: Providing coding system education and certification training can help existing employees transition into this role, which is foundational for efficient revenue management.