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Improved Patient Engagement and Follow-Up Telehealth can improve patient engagement by making it easier for individuals to followup with their healthcare providers. For many people, traditional in-person follow-up appointments can feel burdensome, leading to missed visits and gaps in care.
By using Success, Effort, Emotion, and Trust (SEET) as measurements for every PX processfrom appointment setting to careplans to paymentsthe healthcare community can expand its potential for providing excellent care. PatientSatisfaction assesses how well an interaction or touchpoint meets a patients expectations for care.
The following article is a summary of some of the key points of this episode. You could also consider adding a system to manage phone inquiries, freeing up nurses. This eliminates the need for manual data entry, freeing up valuable time for critical tasks and potentially improving patient outcomes.
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