A ‘SEET’ at the Table: Managing the Four Drivers of Patient Experience
Walker Info - Patient Experience
JANUARY 20, 2025
By using Success, Effort, Emotion, and Trust (SEET) as measurements for every PX processfrom appointment setting to care plans to paymentsthe healthcare community can expand its potential for providing excellent care. Patient Satisfaction assesses how well an interaction or touchpoint meets a patients expectations for care.
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