Walker Info - Patient Experience

JANUARY 20, 2025

By using Success, Effort, Emotion, and Trust (SEET) as measurements for every PX processfrom appointment setting to care plans to paymentsthe healthcare community can expand its potential for providing excellent care. Patient Satisfaction assesses how well an interaction or touchpoint meets a patients expectations for care.

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

Guideway Care

DECEMBER 23, 2024

Key Takeaways Transitional Care Management (TCM) improves care coordination and significantly reduces hospital readmissions through a structured approach that encompasses patient follow-up and communication. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.

Discharges 52

Discharges Follow-Up Patient Satisfaction Transfers 52

Relias

FEBRUARY 26, 2024

Care coordination aligns with the principles of value-based care , which aims to improve the quality, safety, efficiency, and effectiveness of health care while reducing costs and waste. It can help reduce unnecessary hospitalizations, readmissions, and ED visits and improve patient outcomes, satisfaction, and safety.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52