Health Populi

JUNE 4, 2024

Health Populi’s Hot Points: For the patient-member-consumer, the digital experience “is” the overall experience given the growing use of online scheduling, online access to portals and EHRs, use of telehealth and virtual care platforms for clinical encounters, and bill paying, among other digital health care interactions.

Patient Experience 71

Patient Experience Customer Service Appointments Insurance 71

Walker Info - Patient Experience

JANUARY 20, 2025

Each a small but powerful gesture to ease the patients fear and transform the interaction into one of care and connection. This is patient experience. Hospitals with higher patient experience scores report a 161% better net margin than competitors with low scores. [1] Patient experience influences provider loyalty.

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Health Prime

APRIL 11, 2024

Medical practices and billing services constantly seek ways to enhance efficiency and financial performance. ” While they may sound similar, understanding their distinctions is crucial for healthcare providers and billing professionals. Also, remember to optimize staffing levels and roles to improve productivity and patient care.

Billing 105

Billing Patient Satisfaction Scheduling Medical Coding 105

Health Prime

MARCH 21, 2024

It begins at the front lines of the healthcare practice, where staff members collect essential demographic and insurance information during the initial patient contact. This information serves as the foundation for billing and reimbursement processes.

Billing 105

Billing Medication Follow-Up Appointments 105

CollaborateMD

DECEMBER 5, 2023

Data that helps make decisions and increases prosperity in healthcare practices In the complex healthcare industry, medical billing metrics serve as guiding beacons for practices and billing services. Understanding Medical Billing Metrics Medical billing KPIs are essential metrics in the healthcare industry for several reasons.

Billing 52

Billing Medication Patient Satisfaction Appointments 52

Health Populi

SEPTEMBER 4, 2018

Most Americans have been surprised by a medical bill, a NORC AmeriSpeak survey found. patients blamed doctors and pharmacies, although a majority of consumers still put responsibility for surprise healthcare bills on them (71% and 64% net). Who’s responsible? The poll was conducted among 1,002 U.S. Plus ça change.

Billing 47

Billing Medication Insurance Follow-Up 47

CollaborateMD

DECEMBER 11, 2023

Medical billing plays a critical role in the financial stability of healthcare providers. Fortunately, medical billing software offers a solution to the challenges healthcare providers face. The impact of billing challenges is felt by healthcare providers and patients. They can have significant consequences for patients.

Billing 52

Billing Medication Follow-Up HIPAA 52

Health Prime

SEPTEMBER 12, 2024

Financial transparency is crucial to a holistic patient journey that includes everything from patient care to all relationship processes—not only administrative functions. In medical billing, precision and clarity are key. After all, patients value transparency and certainty when it comes to finances.

Patient Satisfaction 93

Patient Satisfaction Billing Insurance Medication 93

CollaborateMD

SEPTEMBER 26, 2024

There’s got to be a method that’s more direct and aligns with modern patient preferences. Well, there is, and it could fast become your medical billing secret weapon. Introducing broadcast messaging and SMS billing. SMS texting is sending a direct, short message to an individual patient’s phone.

Billing 52

Billing Medication Communication HIPAA 52

Health Populi

FEBRUARY 7, 2019

In addition to wanting a higher communication standard for clinical information and self-care, three-quarters of patients also want an easy way to understand and paying their medical bills. Less than half say they’re currently getting that support from health care providers. Satisfaction outweighs loyalty.

Communication 125

Communication Patient Experience Scheduling Appointments 125

Northwest Suburban College

DECEMBER 6, 2024

Medical billing and insurance processing are essential skills for aspiring medical assistants. These tasks ensure that healthcare providers get paid for their services and that patients understand their financial responsibilities. Both medical billing and insurance processing require attention to detail and strong communication skills.

Medical Assistant 52

Medical Assistant Billing Insurance Medication 52

Health Populi

FEBRUARY 12, 2024

The growing movement of Power to the Patients has gained traction by shining a light on peoples’ growing financial stress dealing with health care access and medical bills. Medical bill stress has become a mainstream “normal” in the U.S.

Medication 122

Medication Billing Insurance Tests 122

Health Populi

MAY 30, 2022

Add on top of these significant stressors the need to deal with medical bills, which is another source of stress for millions of patients in America. What is not commonly discussed is that medical bill problems are very common among people who have insurance and not only the uninsured. It’s true to say that in the U.S.

Billing 105

Billing Insurance Customer Service Patient Experience 105

CollaborateMD

JANUARY 31, 2024

Navigating piles of billing paperwork drains your time and energy. The right medical billing software streamlines this process, making it quicker and more accurate. The added efficiency gives you more time for patient care and reduces administrative headaches.  This article breaks down chiropractic medical billing software.

Billing 52

Billing Medication Follow-Up Insurance 52

Coronis Health

NOVEMBER 21, 2022

Are you considering partnering with an ophthalmology medical billing company for your facility? Outsourcing Your Medical Billing Can Free up Time and Resources for Your Ophthalmology Facility Those working in the ophthalmology industry often wear many hats while providing comprehensive care for their patients.

Billing 52

Billing Medication Follow-Up Medical Coding 52

DrChrono

MAY 22, 2024

In this article, we’ll discuss how to improve the patient financial experience. First, we’ll look at the impact of patient experience in the healthcare industry. Then, we’ll explore how poor billing practices can affect patients.

Billing 40

Billing Communication Patient Experience 40

Amber Pharmacy

SEPTEMBER 14, 2023

14, 2023) – In honor of Amber Specialty Pharmacy’s 25th anniversary, the specialty pharmacy provider has launched Vitality, a new six-month transplant recovery program to help support patients and caregivers during the post-transplant period, which is considered the most critical time for those patients.

Billing 105

Billing Patient Satisfaction Medication Patient Experience 105

Health Prime

MARCH 6, 2024

Additionally, it allows patients to: Access their medical records Schedule appointments Receive important updates This seamless communication fosters patient engagement , leading to increased satisfaction and loyalty. Time and cost savings A patient portal significantly reduces administrative overhead.

HIPAA 98

HIPAA Communication Billing Appointments 98

Health Prime

NOVEMBER 20, 2024

Inaccurate patient information Collecting accurate patient information is one of the main objectives of the check-in process. In this stage of the medical billing process, your front-end staff ensures proper collection and recording of valuable data essential to provide proper services to the patient and ensure their coverage.

Medication 98

Medication Patient Satisfaction Communication Insurance 98

Health Prime

JUNE 20, 2024

Attempting to balance administrative tasks and providing the best patient care can add to physician burnout and reduce patient visits. Leveraging reliable methods to reduce administrative burden can help improve administrative efficiencies, elevate your patient experience, and increase revenue.

Billing 105

Billing Patient Care Appointments Patient Satisfaction 105

Health Populi

APRIL 1, 2024

The “disconnect” between health care and patient-payers is that in peoples’ everyday consumers lives, they pay bills primarily online (when the amount is due) as well as via automated payments for recurring bills. This is the modus operandi for bill payment among U.S. Mailing a paper check?

Billing 87

Billing Follow-Up Communication Medication 87

Health Populi

JULY 20, 2022

The plotline kicks off with 3 of the 4 quartet (Jessay Martin, Robert Reeves and Mick Peterson) looking for their friend Bill Lyons, who is missing from their rehearsal for their next dance thread to get ready for their next TikTok production. Receiving delivery same-day.

Billing 127

Billing Collaboration Scheduling Medication 127

Health Populi

OCTOBER 17, 2023

.” And across all technologies assessed in this study, it was AI and machine learning that the health care finance execs pointed to as a top-three investment priority, followed by improving the patient experience (among 37%), and automating business processes (32%). Bank explained in the report. AI can help here, too.

Billing 83

Billing Patient Experience Follow-Up Insurance 83

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice. Outsourcing administrative tasks can free mental health practitioners to focus on patient care.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

Valant

OCTOBER 18, 2024

This could lead to improved efficiency in billing and collections processes. Potential for More Out-of-Pocket Spending: As economic pressures ease, patients might be more willing to spend more on mental health services, potentially increasing revenue. Consider how you can improve care delivery and patient engagement.

Patient Experience 101

Patient Experience Insurance Billing Patient Care 101

Health Populi

OCTOBER 15, 2019

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. Healthcare Consumer Experience Study. 50% want clearer, easier-to-understand medical bills.

Billing 97

Billing Insurance Customer Service Hospital 97

Health Populi

APRIL 1, 2019

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. Given a $60K median U.S. VisitPay conducted a poll among 1,734 U.S. One-fourth of consumers would prefer to research payment options online.

Insurance 113

Insurance Billing Medication Follow-Up 113

Valant

AUGUST 20, 2024

Working with multiple patients at the same appointment affects everything from how you schedule sessions to how you take progress notes, and a system that runs smoothly makes for a better patient experience. Create a marketing plan to notify existing patients and the community of your new treatment group(s).

Billing 105

Billing Documentation Scheduling Appointments 105

Scrubs

NOVEMBER 2, 2023

They can often perform clinical duties like taking patient vital signs, administering injections, and assisting with minor surgical procedures. At the same time, they manage administrative tasks such as scheduling appointments, billing, and maintaining patient records.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Health Populi

SEPTEMBER 20, 2023

The bottom-line, literally: four in ten consumers would not pay a medical bill if they cannot understand the administrative experience. Each person interviewed was responsible for health care decisions and paying the bill at least once int he past twelve months. Cedar polled 1,239 U.S. adults struggling to pay for health care.

Medication 96

Medication Billing Hospital Patient Experience 96

Health Populi

MARCH 12, 2020

billion supplemental bill to deal with COVID-19; the bill includes some level of telehealth funding. How would you improve what’s in the bill to optimize the use of telehealth in this challenging public health moment? Q2 – – Some industry observers have called this, “telehealth’s big moment.” The President signed the $8.3

Billing 122

Billing Best Practices Triage Hospital 122

MedVA

NOVEMBER 22, 2024

Driving Efficiency and Cost Savings Across Healthcare With a business model that reduces staffing expenses by up to 66%, MEDVA enables practices to operate with greater financial flexibility, reinvesting savings directly into scaling their practice and enhancing the patient experience.

Patient Satisfaction 98

Patient Satisfaction Medical Assistant Medical Office Support Patient Centered Care 98

Health Populi

DECEMBER 2, 2022

The third chart tells us that patients-as-consumers would most likely sacrifice dining out, entertainment, and travel to be able to pay medical bills. Qualtrics’ data bolsters our understanding of health care costs baked into the patient financial experience and, more broadly, the overall patient experience.

Patient Experience 71

Patient Experience Billing Medication 71

Practice Management Institute

APRIL 9, 2024

PMI is pleased to announce that we are expanding our partnership with Midland College.

Continuing Education 52

Continuing Education Certification Patient Experience Billing 52

Practice Management Institute

APRIL 12, 2024

Areas of concentration will be in patient experience, coding, billing, reimbursement, compliance, and the nationally recognized PMI certification tracks.

Continuing Education 52

Continuing Education Certification Medication Patient Experience 52

Health Populi

SEPTEMBER 12, 2018

What does my doctor bill mean?” addresses medical bill literacy – the explanation of benefits wonkiness, the coinsurance and copayment concerns, and, simply put, what did the health insurance company cover? and “which doctor can I see?” deal with the in/out-of-network uncertainties.

Insurance 22

Insurance Billing Communication Medication 22