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5 issues in the check-in process that impact your medical practice 

Health Prime

Inaccurate patient information Collecting accurate patient information is one of the main objectives of the check-in process. In this stage of the medical billing process, your front-end staff ensures proper collection and recording of valuable data essential to provide proper services to the patient and ensure their coverage.

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A ‘SEET’ at the Table: Managing the Four Drivers of Patient Experience

Walker Info - Patient Experience

Each a small but powerful gesture to ease the patients fear and transform the interaction into one of care and connection. This is patient experience. Hospitals with higher patient experience scores report a 161% better net margin than competitors with low scores. [1] Patient experience influences provider loyalty.

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Why is your RCM critical to improving your patients’ experience?  

Health Prime

From fostering financial transparency to minimizing billing errors and accelerating reimbursement, a well-optimized RCM system contributes significantly to patient satisfaction. By investing in advanced RCM technologies and practices , your medical practice can shape a positive and seamless healthcare journey for patients.

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Doctors’ Offices Morph into Bill Collectors As Patients Face Growing Out-Of-Pocket Costs

Health Populi

This has raised the importance of price transparency, which is based on the hypothesis that if patients had access to personally-relevant price/cost information from doctors and hospitals for medical services, and pharmacies and PBMs for prescription drugs, the patient would behave as a consumer and shop around.

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A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Health Populi

NABIP, whose members represent professionals in the health insurance benefits industry, drafted and adopted a new American Healthcare Consumer Bill of Rights launched at the meeting. There have been many versions of so-called “patient’s bills of rights” over the years.

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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

This chasm is illustrated in The future of the digital patient experience , the latest report from HIMSS and the Center for Connected Medicine (CCM). The big gap in supply to patients vs. demand by health consumers is highlighted by what the arrow in the chart below points to: managing payments and paying bills.

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How Simulation Labs Could Help Ease the Nursing Shortage

Scrubs

Student nurses need to complete at least 400 hours of clinical training before they can take the National Council Licensure Exam, but more states are allowing students to practice their skills in simulated labs instead of on real patients. State Senators recently passed a bill that would allow for simulated training.

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