ACI Medical & Dental School

MARCH 9, 2024

A Medical Secretary is an important member of a health care team who performs administrative and other supportive tasks in a variety of healthcare settings such as hospitals and doctor’s offices. Assisting with billing and coding , and updating electronic health records (EHR). Knowledge of medical billing and coding processes.

Medical Secretary 52

Medical Secretary Medication Medical Terminology Unit Organization and Environment 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Listen Patients want to feel heard. A Medscape poll found 89% of nurses and 87% of physicians rated their listening skills as high. Demonstrate Care for Patients’ Health Nearly 700,000 people acquire infections during a hospital stay every year. Let the ease of a personal conversation lead into the medical discussion.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Scrubs

APRIL 15, 2023

Communication skills help nurses to build trust , establish a good relationship, and get an accurate understanding of the patient’s condition. Developing a rapport with patients involves creating a connection and building trust, which is facilitated by good communication, listening skills, and empathy.

Listening Skills 130

Listening Skills Communication Billing Medication 130