Remove Billing Remove Customer Service Remove Scheduling
article thumbnail

First Impressions Matter: Optimizing the Dental Front Desk Experience

Northwest Career College

Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly. Dental administrative assistants can be trained to multitask efficiently, from scheduling appointments to managing phone calls.

article thumbnail

Overcoming 3 Common Challenges in the Massage Therapy Profession

Northwest Career College

Customer Service Excellent customer service can turn a one-time customer into a returning customer. This involves punctuality, creating a friendly and relaxed ambiance, and showing genuine regard for the welfare of customers. Scheduling and bookkeeping software can simplify this process.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The ROI on Patient Experience = Loyalty, Trust and Revenue – Listening to Accenture

Health Populi

Experience factors that underpin members’ switch mentality include incorrect or inaccurate information provided by the plan, inability to get questions answered, and poor interaction with customer service and digital platforms.

article thumbnail

In Demand Career Spotlight Series – Medical Secretary

ACI Medical & Dental School

Scheduling patient appointments. Assisting with billing and coding , and updating electronic health records (EHR). Knowledge of medical billing and coding processes. Attention to Detail: Precision in maintaining medical records, scheduling appointments, and handling documentation. Data entry accuracy and speed.

article thumbnail

Essential Skills for a Successful Medical Administrative Assistant

Northwest Career College

They are responsible for ensuring the smooth operation of the facility by performing tasks such as scheduling appointments, managing patient records, processing billing and insurance, handling correspondence, and maintaining office supplies. This role demands high multitasking abilities, accuracy, and prioritization skills.

article thumbnail

Why are Veterinary Virtual Assistants Important?

MedVA

Welcome to the digital era in veterinary care, where Veterinary Virtual Assistants (VVAs) boost efficiency and customer service. VVAs handle appointments, patient follow-ups, inventory, billing, and other jobs that take a lot of time but are necessary for running the business.

article thumbnail

Make a High-Impact Resume for a Medical Administrative Assistant

Northwest Career College

Some skills that one can mention include medical billing and coding , making schedules, good communication with patients, electronic health records management, knowledge of administering, verifying insurances, and data entry while focusing on excellent customer service, multitasking, and remaining detail-oriented.