Health Populi

DECEMBER 9, 2021

“Even those fortunate to have insurance struggle with bills that result from misunderstanding or underestimating costs of treatments and procedures,” Juliette Espinosa of MITRE judged from the study, Only one-half of covered health citizens say they understand their health plan only “somewhat.”

Insurance 77

Insurance Billing Medication Communication 77

NHA Now

MARCH 11, 2020

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? Communication is the key to success in any given situation.

Communication 52

Communication De-Escalation Medical Administrative Assistant Certification 52

Health Prime

MARCH 21, 2024

It begins at the front lines of the healthcare practice, where staff members collect essential demographic and insurance information during the initial patient contact. This information serves as the foundation for billing and reimbursement processes.

Billing 94

Billing Medication Follow-Up Appointments 94

Health Prime

MARCH 6, 2024

Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients. According to a recent report , patient portals enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

HIPAA 73

HIPAA Communication Billing Appointments 73

Health Prime

APRIL 11, 2024

Medical practices and billing services constantly seek ways to enhance efficiency and financial performance. ” While they may sound similar, understanding their distinctions is crucial for healthcare providers and billing professionals. Also, remember to optimize staffing levels and roles to improve productivity and patient care.

Billing 87

Billing Patient Satisfaction Scheduling Medical Coding 87

Health Populi

APRIL 1, 2024

The “disconnect” between health care and patient-payers is that in peoples’ everyday consumers lives, they pay bills primarily online (when the amount is due) as well as via automated payments for recurring bills. This is the modus operandi for bill payment among U.S. Mailing a paper check?

Billing 87

Billing Follow-Up Communication Medication 87

Health Populi

JUNE 27, 2024

Patients’ experience with health care in the U.S. adult consumers’ perspectives defined “patient experience” (PX) as, “The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” The study into U.S.

Discharges 62

Discharges Scheduling Appointments Billing 62

Health Prime

FEBRUARY 7, 2024

When paired with diminishing payer reimbursements, the importance of collecting balances escalates significantly. Effective collections are multifaceted and require a strategic blend of proactive measures, clear communication, and innovative technologies. Clear and concise statements are essential for effective communication.

Billing 52

Billing Follow-Up Communication Insurance 52

Valant

JULY 5, 2024

Blog Mastering Automated Reminders for Better Patient Engagement Read More Grow Your Practice Leverage Your EHR To Grow Your Practice Learn More Outcome Measures Process Outcome measures help clinicians track patient progress and evaluate the effectiveness of treatment, driving quality improvement.

Documentation 52

Documentation Billing Scheduling Appointments 52

Health Populi

OCTOBER 17, 2023

.” And across all technologies assessed in this study, it was AI and machine learning that the health care finance execs pointed to as a top-three investment priority, followed by improving the patient experience (among 37%), and automating business processes (32%). Bank explained in the report. AI can help here, too.

Billing 83

Billing Patient Experience Follow-Up Insurance 83

Valant

MARCH 14, 2024

EHRs streamline these tasks by automating routine, repetitive processes such as appointment scheduling , patient communications, and insurance claims processing. It allows for resources to be allocated most efficiently, freeing up valuable time for clinicians and staff to focus on patient care and the patient experience.

Billing 52

Billing Communication Patient Care Scheduling 52

Northwest Career College

AUGUST 1, 2024

The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.

Customer Service 40

Customer Service Communication Patient Satisfaction Billing 40

Valant

MARCH 26, 2024

Standardizing technology systems can make all the difference to the efficiency of your workflow, the patient experience, the ease of training new staff, and your practice’s capacity to grow profits. Patients, too, likely have opinions and how they want and need to interact with your practice.

Scheduling 52

Scheduling Billing Patient Experience Appointments 52

MedVA

DECEMBER 7, 2023

Time-sensitive matters such as prescription refills and test result notifications can be managed promptly, enhancing overall efficiency and helping prevent any lapses in care because a patient ran out of medication during the holidays. Streamlined communication improves patient satisfaction and reduces the stress on front desk staff.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Valant

MARCH 30, 2024

A patient’s medical history, presenting concerns, treatment preferences, and any relevant psychosocial factors should all be documented. Comprehensive documentation also facilitates communication and collaboration among members of a patient’s whole treatment team. Telehealth integration expands access to care.

Best Practices 52

Best Practices Medical History Communication Documentation 52

Health Populi

FEBRUARY 7, 2019

Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers. Less than half say they’re currently getting that support from health care providers.

Communication 125

Communication Patient Experience Scheduling Appointments 125

Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

Medical Advantage

MARCH 27, 2024

Improving the Patient Experience A seamless patient experience is integral to the success of any healthcare practice. With athenahealth’s integrated system, practices can offer their patients a more cohesive and user-friendly way to manage their healthcare needs.

Billing 52

Billing Patient Satisfaction Appointments Patient Care 52

Valant

MARCH 1, 2024

Communicating the Rationale for Switching your EHR To alleviate potential concerns and build confidence in the change process, provide clear and transparent information about the reasons for the transition and the overall EHR transition plan. Their influence can highlight the new EHR’s benefits for patient care and practice efficiency.

Billing 52

Billing Communication Collaboration Documentation 52

Health Populi

MAY 30, 2022

Add on top of these significant stressors the need to deal with medical bills, which is another source of stress for millions of patients in America. What is not commonly discussed is that medical bill problems are very common among people who have insurance and not only the uninsured. It’s true to say that in the U.S.

Billing 105

Billing Insurance Customer Service Follow-Up 105

Health Prime

JANUARY 3, 2024

During the initial encounter, front-office staff should diligently collect and verify patient demographic details, insurance information, and other pertinent data. This ensures the accuracy of the patient’s record and streamlines subsequent billing and reimbursement processes.

Billing 52

Billing Insurance Communication Medication 52

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice. Outsourcing administrative tasks can free mental health practitioners to focus on patient care.

Follow-Up 89

Follow-Up Appointments Billing Scheduling 89

Practice Builders

JANUARY 25, 2024

Analyzing the patient journey is pivotal for a comprehensive diagnostic approach, as it reveals potential obstacles and roadblocks. To deliver an unparalleled patient experience, medical practices must grasp patient needs and preferences at each stage. Challenges arise if reaching the provider proves difficult.

Patient Experience 52

Patient Experience Communication Patient Satisfaction Appointments 52

Scrubs

NOVEMBER 2, 2023

They can often perform clinical duties like taking patient vital signs, administering injections, and assisting with minor surgical procedures. At the same time, they manage administrative tasks such as scheduling appointments, billing, and maintaining patient records.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Northwest Suburban College

JUNE 14, 2024

They may be responsible for preparing the examination room, obtaining vital signs, and ensuring the patient is comfortable. Their attentive care helps create a positive patient experience while providing crucial support to physicians.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52

Health Prime

JANUARY 24, 2024

Specifically, medical providers must invest in robust telehealth solutions to facilitate virtual consultations, remote patient monitoring, and seamless patient communication. The focus is shifting significantly from mere video consultations to comprehensive virtual care experiences.

Billing 52

Billing Communication Appointments Medication 52

Medical Advantage

APRIL 4, 2024

These factors not only underline the platform’s viability but also highlight how it can enhance the delivery of healthcare services, offering a seamless patient experience. This section takes a closer look at these considerations.

HIPAA 40

HIPAA Follow-Up Best Practices Communication 40

Arkenea

AUGUST 23, 2024

These tools streamline communication by offering quick, efficient responses to queries, managing schedules, and facilitating information sharing. Looking ahead, we plan to use AI to predict and suggest operational and financial optimizations by analyzing operational and billing data.

Vital Signs 52

Vital Signs Communication Teamwork Collaboration 52

Health Populi

JULY 24, 2023

Before we explore the details and what’s under the hood of the offer, note the price and how it’s communicated in this snippet from the program’s website: the health consumer can “unlock $400 in value for just $39.99.” You can read more about GNC Health’s details here on the website.

Insurance 118

Insurance Acute Care Billing HIPAA 118

NHA Now

AUGUST 25, 2020

They interact often with both healthcare professionals and patients, making soft skills essential. the top three most important soft skills for medical administrative assistants are professionalism, dependability , and verbal communication. This interaction can make or break the patient experience.

Medical Administrative Assistant 52

Medical Administrative Assistant Medication Communication Certification 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Health Populi

JUNE 6, 2021

Consumers’ satisfaction with both health plan websites and information and communication. Another 2 in 5 say they are leveraging the full capabilities of virtual care along the patient journey, as well as ensure security, privacy and compliance in their communication channels.

Patient Satisfaction 87

Patient Satisfaction Follow-Up Patient Experience Communication 87

Health Populi

OCTOBER 13, 2023

.” Think of it as an ROI on delivery simplicity to health care experiences. This year, Siegel+Gale gauged consumers’ views on DEI and ESG communications across all of the industries. So you’re wondering who are the Top 10 U.S. companies for simplicity in the eyes of U.S. consumers?

Insurance 83

Insurance Communication Appointments Hospital 83

Health Populi

OCTOBER 15, 2019

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. Healthcare Consumer Experience Study. 50% want clearer, easier-to-understand medical bills.

Billing 97

Billing Insurance Customer Service Hospital 97

Health Populi

JUNE 6, 2023

Check out the second chart of patients’ and providers’ pain points. For patients, the most painful access issue for most is seeing a clinician quickly, which 4 in 5 health consumers point to. What do people want from digital transformation for their health care experiences?

Appointments 62

Appointments Scheduling Billing Medication 62

Arkenea

AUGUST 22, 2024

These tools streamline communication by offering quick, efficient responses to queries, managing schedules, and facilitating information sharing. Looking ahead, we plan to use AI to predict and suggest operational and financial optimizations by analyzing operational and billing data.

Vital Signs 40

Vital Signs Communication Teamwork Collaboration 40

Prism Career Institute

JANUARY 9, 2024

Medical assistants are crucial to fostering medical environments that run smoothly and creating positive patient experiences. The job duties of a medical assistant will depend on what type of setting they are in and what their specialty is.

Medical Assistant 52

Medical Assistant Medication Vital Signs Certification 52