ACI Medical & Dental School

MARCH 9, 2024

Assisting with billing and coding , and updating electronic health records (EHR). Knowledge of medical billing and coding processes. Medical Terminology: Familiarity with medical terminology and abbreviations to accurately transcribe dictations, understand patient conditions, and communicate effectively with healthcare professionals.

Medical Secretary 52

Medical Secretary Medication Medical Terminology Unit Organization and Environment 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Manage Patient Expectations Set expectations by communicating what a visit will be like, how to dress, and what to bring. Communicate delays and give context when possible. Communicate standard timelines. Listen Patients want to feel heard. Communicate with patients across multiple channels.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Scrubs

APRIL 15, 2023

Understanding the Psychological State of a Patient Effective communication with patients is crucial for nurses to understand their psychological state. Communication skills help nurses to build trust , establish a good relationship, and get an accurate understanding of the patient’s condition.

Listening Skills 130

Listening Skills Communication Billing Medication 130