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However, AI can play a valuable role in reducing the burden of routine processes adjacent to clinical visits, like appointment scheduling, billing, and claims management. Similarly, in billing, AI tools can flag common coding errors before claims are submitted.
By using Success, Effort, Emotion, and Trust (SEET) as measurements for every PX processfrom appointment setting to careplans to paymentsthe healthcare community can expand its potential for providing excellent care. The journey map should include every step in the care process from A to Z.
Hospices should also be concerned about care coordination. The Centers for Medicare and Medicaid Services (CMS) is ramping up survey scrutiny for hospice this year, training surveyors to focus on interdisciplinary group careplanning and coordination of care as part of an emphasis on meeting four core Conditions of Participation.
On January 5, 2021, the HIPAA Safe Harbor Bill (HR 7898) was signed into law by President Trump and amended the HITECH Act. The purpose of the HIPAA Safe Harbor Bill was to encourage healthcare organizations to adopt recognized cybersecurity practices to improve their defenses against cyberattacks.
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