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World Password Day 2023 – Password Tips and Best Practices

The HIPAA Journal

Established in 2013, the event is observed on the first Thursday of May with the goal of improving awareness of the importance of creating complex and unique passwords and adopting password best practices to keep sensitive information private and confidential.

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Best Practices for B2B Customer Experience

Walker Info - Patient Experience

Customer experience, or CX, has become an important management strategy in today’s business environment. Also, with multiple business units and a matrixed approach to doing business, B2B companies struggle to work cross-functionally across silos to improve customer centricity. Build a solid team. Create a CX charter.

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Meet a Champion of Nursing Diversity: Barbara Bosah

Minority Nurse

Barbara Bosah, MS, RN, PCCN, is a highly skilled nurse manager in the thoracic and surgical intermediate care unit and vascular progressive care unit at the University of Maryland Medical Center (UMMC), downtown campus in Baltimore, MD. Our unit specializes in providing care for some of the sickest patients within the Maryland region.

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How Business Can Bolster Determinants of Health: The Marmot Review for Industry

Health Populi

This report has direct and relevant implications and insights for private sector stakeholders outside of the United Kingdom, as well. There is also a positive agenda — about how we can invest in better housing, better food, cleaner environments and better jobs to reduce the negative social determinants of health.”

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Making the Needed Connections With Omnichannel CX

Walker Info - Patient Experience

Fact: Customers are taking advantage of more channels than ever – think websites, mobile, and a whole range of social apps in addition to traditional methods – to provide feedback about your organization. That was an easier inquiry to answer when most of the interactions took place within the four walls of the organization.

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Meet a Champion of Nursing Diversity: Shelise Valentine

Minority Nurse

She’s active in various organizations, including the Association of Women’s Health, Obstetric and Neonatal Nurses, the American Society for Healthcare Risk Management, the Institute for Healthcare Improvement’s Better Maternal Outcomes Rapid Improvement Network, and MomsRising. The inception of best practices.

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How Direct Support Professionals (DSPs) Can Use Crisis Prevention and Intervention

Relias

Empowering staff to practice TIC toward the people they serve can yield many benefits. Several studies have found that when IDD organizations implement and train direct support staff on TIC, they see several positive outcomes, including: Increased client satisfaction with services. How DSPs Can Navigate Large-Scale Crisis.