Remove Best Practices Remove Teamwork Remove Unit Organization and Environment
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Best Practices for B2B Customer Experience

Walker Info - Patient Experience

Customer experience, or CX, has become an important management strategy in today’s business environment. Also, with multiple business units and a matrixed approach to doing business, B2B companies struggle to work cross-functionally across silos to improve customer centricity. Build a solid team. Create a CX charter.

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Meet a Champion of Nursing Diversity: Barbara Bosah

Minority Nurse

Barbara Bosah, MS, RN, PCCN, is a highly skilled nurse manager in the thoracic and surgical intermediate care unit and vascular progressive care unit at the University of Maryland Medical Center (UMMC), downtown campus in Baltimore, MD. Our unit specializes in providing care for some of the sickest patients within the Maryland region.

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Essential Qualities and Characteristics of a Good Nurse

Relias

With the significant need for RNs nationally and globally, understanding the qualities of a good nurse is critical for hospitals and health systems aiming to attract and retain the best nursing talent. Being organized, accurate, and attentive to details are nursing traits that determine how successful they’ll be in their role.