The Healthcare Blog

NOVEMBER 14, 2024

Two weeks after my emergency room discharge, I continued to live life as if nothing happened, returning to work without any healthcare follow-up to address my emotional burden. At only nine weeks gestation I had not seen my OB physician yet, but I was able to follow up in the office to talk about my next steps.

Follow-Up 109

Follow-Up Discharges Triage Insurance 109

Walker Info - Patient Experience

JULY 18, 2023

Sometimes the answer is obvious: For a company that services hospital machinery, key equipment that is not up and running can translate into delays in diagnosing and treating patients. The closed-loop process is an integral component of best-in-class customer experience (CX) programs. Which customers should receive immediate follow-up?

Follow-Up 52

Follow-Up Best Practices Documentation Triage 52

Health Populi

MARCH 13, 2024

adults’ levels of trust in health care services and suppliers, finding the greatest trust lies with a consumer’s local pharmacy (for 77% of consumers), followed by hospitals (for 73% of people) and in third rank, health technology (63%). The 2023 Edelman Trust Barometer gauged U.S. public health, as well.

Collaboration 108

Collaboration Best Practices Medication Follow-Up 108

Practice Index

FEBRUARY 8, 2024

Written warnings are given normally in the form of a letter following a disciplinary hearing. I f someone has passed their probation but committed gross misconduct shortly afterwards, do I still have to follow my disciplinary process? Good practice would be to interview, especially where things aren’t so straightforward.

Clinic Management 52

Clinic Management Follow-Up Triage Tests 52