MedicalGPS

NOVEMBER 9, 2022

You can use our Quality Assurance Observation Checklist and the guidance in the video below to quantitatively and easily observe the front-line support staff at your medical practice to identify opportunities and celebrate exemplary customer service and patient care.

Customer Service 95

Customer Service Communication Patient Experience Huddles/Rounds 95

Northwest Career College

MAY 27, 2024

As a Dental Administrative Assistant, your role ensures every clinic patient has an excellent customer service experience. In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40

MedicalGPS

OCTOBER 5, 2022

Our experience and data tell us that there are a handful of best practices that can help improve medical staff communication with patients. Think Like and Speak Like a Patient. Throughout each patient encounter, consider the patient’s perspective. Focus on the Patient.

Communication 96

Communication Patient Experience Critical Thinking Patient Satisfaction 96

Northwest Suburban College

JUNE 14, 2024

In today’s rapidly-evolving health care landscape, the scope of a Pharmacy Technician’s duties has expanded to encompass various aspects of medication management and patient care, making their contributions more crucial than ever.

Customer Service 52

Customer Service Patient Safety Teamwork Insurance 52

Bell-Brown Medical Institute

APRIL 15, 2022

This person not only has extensive knowledge in all areas related to patient care and documentation maintenance. She/he also knows how best practices to apply these skills every day at work while managing her own schedule like nobody else could do better than herself/himself.

Medical Assistant 52

Medical Assistant Medication Certification Customer Service 52