MedicalGPS

NOVEMBER 9, 2022

You can use our Quality Assurance Observation Checklist and the guidance in the video below to quantitatively and easily observe the front-line support staff at your medical practice to identify opportunities and celebrate exemplary customer service and patient care.

Customer Service 95

Customer Service Communication Huddles/Rounds Patient Experience 95

Northwest Suburban College

JUNE 14, 2024

Quality Assurance Quality assurance is an essential aspect of pharmacy practice, and Pharmacy Technicians are vital in upholding these standards. With our well-rounded curriculum, hands-on training, and emphasis on professionalism and ethics, we aim to prepare you for success in the ever-evolving world of health care.

Customer Service 52

Customer Service Patient Safety Teamwork Insurance 52

MedicalGPS

AUGUST 24, 2022

E4E has been field tested in hundreds of physician practices, in both primary care and specialty care settings, resulting in measurable, tangible improvements to practice workflow and customer service quality levels.

Customer Service 52

Customer Service Patient Experience Best Practices Appointments 52

Walker Info - Patient Experience

OCTOBER 7, 2021

The current state of B2B customer experience provides an opportunity for those B2B businesses that can rethink and retool their approach to achieving greater business success. B2B CX Best Practices If there is one prevailing imperative for B2B companies, it’s to get started. Build a solid team. Launch the program and name it.

Best Practices 52

Best Practices Unit Organization and Environment Communication Follow-Up 52