Health Prime

MARCH 28, 2024

Monitoring credit balances and following best practices in the organization can help avoid financial risks. Communicate the refund policies clearly to staff and patients to manage expectations and enhance transparency. Ensure that your staff is well-trained to address patient inquiries and concerns related to billing.

Billing 77

Billing Communication Insurance Patient Education 77

Northwest Career College

SEPTEMBER 14, 2024

The Importance of Communication During the COVID-19 pandemic, clear communication was essential. Medical assistants needed to explain mask-wearing and social distancing to all the patients, including why such guidelines were in order. Good communication in healthcare came into sharp focus during the pandemic.

Medical Assistant 40

Medical Assistant Teamwork Medication Sterilization 40

Northwest Career College

MAY 27, 2024

In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments. In this blog post, we will explore various strategies and best practices Dental Administrative Assistants can adopt to ensure they provide the highest level of care and boost patient retention.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40

Medical Advantage

MARCH 28, 2024

The opportunity for patients to take charge of their own health leads to better outcomes and improved patient satisfaction. In this blog, we will explore patient engagement best practices and the top patient engagement tools available. Patients have come to expect appointment reminders.

Patient Satisfaction 52

Patient Satisfaction Appointments Communication Scheduling 52

Northwest Suburban College

MAY 24, 2024

Our program covers these aspects in-depth, providing students with the knowledge and practical experience needed to effectively manage administrative tasks in a dental setting. They are often responsible for patient education and must be able to convey essential information clearly and sensitively.

Continuing Education 52

Continuing Education Sterilization Certification Communication 52

Relias

JULY 2, 2024

Virtual nursing is focused on the role, scope, and practice of nurses, who perform tasks such as triage, assessment, care coordination, medication management, chronic disease management, and patient education. Telehealth can also reduce travel time and costs and increase convenience and comfort for patients.

Vital Signs 52

Vital Signs Best Practices Communication Triage 52

Practice Index

FEBRUARY 15, 2024

MDT success in practice Patient feedback and involvement After implementing an MDT to manage a group of patients with complex cardiovascular conditions, a GP practice actively sought patient feedback through surveys and focus groups.

Communication 52

Communication Collaboration Best Practices Patient Education 52