Walker Info - Patient Experience

JUNE 20, 2023

Harris once said: “The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.” Methods and Strategies The communication of insights can take place in various formats.

Communication 52

Communication Follow-Up Collaboration Appointments 52

Walker Info - Patient Experience

JULY 7, 2022

Good communication is essential to executing a successful customer experience (CX) program. In fact, a comprehensive communications plan, developed well before your first survey is ever deployed, can propel your CX program from “just OK” to a level that enables you to motivate change, accelerate action, and achieve desired results.

Communication 52

Communication Best Practices 52

NHA Now

AUGUST 26, 2020

Through Navigating Communication and Chronic Conditions with Older Adults , you will get an overview of physical and cognitive changes that occur within the population and how to communicate with older adults experiencing these changes, including: The most common chronic conditions impacting older adults (e.g.,

Communication 52

Communication Best Practices Continuing Education 52

Health Prime

JUNE 13, 2024

6 strategies to avoid common coding pitfalls Avoiding coding errors requires a proactive approach and adherence to best practices. Offer regular workshops and educational resources to keep employees up-to-date on coding guidelines and best practices. Stay updated: Medical coding guidelines are constantly evolving.

Billing 87

Billing Medical Coding Medication Best Practices 87

Health Prime

MARCH 28, 2024

Monitoring credit balances and following best practices in the organization can help avoid financial risks. Communicate the refund policies clearly to staff and patients to manage expectations and enhance transparency. Proactive communication can also include regular statements and reminders about outstanding balances.

Billing 77

Billing Communication Insurance Patient Education 77

Northwest Career College

SEPTEMBER 14, 2024

The Importance of Communication During the COVID-19 pandemic, clear communication was essential. They also had to communicate well with other members of their teams so that they could coordinate patient care and update everyone on changes in conditions. Good communication in healthcare came into sharp focus during the pandemic.

Medical Assistant 40

Medical Assistant Teamwork Medication Sterilization 40

Relias

MARCH 5, 2024

Whether its events in the wider world, new processes in the organization, or differing treatment options for clients, it’s important to stay abreast of best practices in the field. Beyond enhancing security, your organization can also further educate staff and clients on telehealth best practices.

Best Practices 52

Best Practices Continuing Education Communication Follow-Up 52

Relias

JANUARY 30, 2023

Embracing the principles of diversity, equity, and inclusion (DEI) best practices is one way to help create this type of psychological safety in your organization. This could entail how to better offer services to persons served, how to create better lines of communication within the organization, and more. It’s truly a win-win.

Communication 95

Communication Best Practices Follow-Up Collaboration 95

Scrubs

MAY 30, 2024

Qualities like empathy, patience, emotional resilience, and excellent communication skills are essential. Nurses must be able to connect with patients from diverse backgrounds, understand their concerns, and communicate effectively to provide compassionate care.

Critical Thinking 147

Critical Thinking Long Term Care Patient Safety Communication 147

Northwest Career College

MAY 22, 2024

GDPR in Europe, or PIPEDA in Canada is essential to developing best practices and avoiding legal issues. Therefore, it’s essential to train all employees regularly on best practices in cybersecurity and phishing awareness. Understanding frameworks like HIPAA in the U.S.,

Best Practices 40

Best Practices HIPAA Collaboration Communication 40

Northwest Career College

JULY 10, 2024

Client Communication: Communication with clients, witnesses, and other relevant parties to the case via email, phone, or video conferencing. How to Succeed as a Remote Legal Assistant Develop Good Communication Skills Effective communication is critical for remote legal assistants.

Documentation 40

Documentation Communication Scheduling Time Management 40

Relias

JULY 30, 2024

Ensure physical spaces, digital platforms, and communication methods are accessible to everyone. Implement inclusive recruitment practices : Revise recruitment strategies to attract diverse candidates. Cover best practices for communication, recognition of unconscious biases, and strategies for supporting colleagues with disabilities.

Communication 96

Communication Best Practices 96

Valant

JUNE 2, 2024

You will also be responsible for forecasting financial needs in order to ensure that the practice remains profitable through the inevitable ups and downs of business ownership. Communication is also important. If you don’t communicate with your team, they may not understand your goals and priorities for the business.

HIPAA 102

HIPAA Communication Scheduling Patient Care 102

Valant

AUGUST 1, 2024

From the moment you write out the job description, you are making decisions that will either help or hurt your chances of drawing ideal candidates, so keep a few best practices in mind. Also consider how best to communicate your practice’s atmosphere and mission to the interviewee.

Scheduling 94

Scheduling Communication Best Practices Follow-Up 94

Health Prime

MAY 30, 2024

Also, communication within the team is critical to resolving issues efficiently. Read more about this in our blog 5 techniques to improve communication between your front desk and back office. Educate staff on underpayment identification Train your billing and administrative staff to recognize signs of underpayment.

Billing 76

Billing Documentation Continuing Education Medical Coding 76

Northwest Suburban College

JUNE 27, 2024

Communication skills are also vital. Our program highlights the importance of clear and compassionate communication to help patients understand how to take their medications properly. Regularly scheduled safety training ensures that we are always up-to-date with the latest guidelines and best practices.

Long Term Care 52

Long Term Care Communication Follow-Up Patient Safety 52

Northwest Suburban College

JUNE 7, 2024

Developing Effective Interpersonal Communication Skills Interacting and communicating effectively with patients, their families, and other healthcare professionals is a cornerstone of being a successful medical assistant.

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

Top Practices

DECEMBER 1, 2023

It requires a dedicated and coordinated team of “professionals” to provide the best care for patients before their appointment, at their appointment and after their appointment. One of the most important skills your team needs to possess is “effective communication” as it is the cornerstone of any successful team.

Teamwork 52

Teamwork Huddles/Rounds Appointments Communication 52

The Healthcare Blog

JUNE 11, 2024

Rabin wondered, in StatNews , if the government has learned anything from COVID communications failures: in regards to a potential bird flu outbreak, “…we think that the federal government is once again failing to follow best practices when it comes to communicating transparently about an uncertain, potentially high-risk situation.”

Tests 82

Tests Communication Diagnostics Best Practices 82

Medical Advantage

MARCH 18, 2024

Many factors contribute to patient migration, including dissatisfaction with service quality, long wait times, communication gaps, and lack of personalized care. But when the patient care journey has reached the “hands on” stage when interacting with clinical staff, thoughtful communication goes a long way to help minimize patient anxiety.

Patient Satisfaction 52

Patient Satisfaction Scheduling Best Practices Patient Experience 52

Northwest Career College

MAY 27, 2024

In this blog post, we will explore various strategies and best practices Dental Administrative Assistants can adopt to ensure they provide the highest level of care and boost patient retention. Leveraging Technology for Enhanced Communication Utilize technology to maintain communication with patients between visits.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40

Relias

JULY 2, 2024

Virtual nursing is more likely to involve synchronous communication, which means that the nurse and the patient interact in real time. Telehealth often uses asynchronous communication, with information exchanged by provider and patient at different times, which may be more convenient.

Vital Signs 52

Vital Signs Best Practices Communication Triage 52

Guideway Care

APRIL 18, 2024

It comprises communication with healthcare providers, the hospital environment, access to care, and the emotional support provided during treatment. A hospital can have high-quality scores because of excellent clinical results and follow best practices but still receive low patient satisfaction scores.

Patient Satisfaction 52

Patient Satisfaction Customer Service Hospital Patient Experience 52

Minority Nurse

NOVEMBER 22, 2023

Nursing is dynamic as patients, acuity, staffing, and medical best practices constantly change. Excellence in knowledge, communication, quality, and safety—no matter the realm, the focus should be excellence. The inception of best practices. What are the most important attributes of today’s nursing leaders?

Patient Safety 59

Patient Safety Unit Organization and Environment Best Practices Hospital 59

Valant

APRIL 24, 2024

You and your client should work together to identify the long-term goals of therapy, and to maintain open communication about the objectives you’ll use to reach them. Improves communication with client. Remember to communicate clearly with your clients about their goals, and check in on their progress regularly.

Best Practices 52

Best Practices Follow-Up Communication Documentation 52

Relias

MAY 13, 2024

Education and teamwork simulation training can help ensure the best outcomes. Nurses must have a robust knowledge of nursing maneuvers for shoulder dystocia and best practices for supporting the provider during the shoulder dystocia delivery process. What causes shoulder dystocia?

Best Practices 98

Best Practices Follow-Up Teamwork Continuing Education 98

CareerStep

JULY 31, 2024

Read more: Best Practices for Maximizing Employee Training Programs Competency-based curriculum Traditionally, many programs focus on teaching a broader range of knowledge with the thought that learners should be well-rounded.

Patient Centered Care 52

Patient Centered Care Certification Patient Satisfaction Huddles/Rounds 52

MedicalGPS

NOVEMBER 9, 2022

When you look a person in the eye, you communicate confidence and belief in your message. Medical jargon can lead to poor communication and reduced understanding for patients. Be Aware of Body Language – Body language is a form of nonverbal communication or a language without spoken words. Use Personal Details.

Customer Service 95

Customer Service Communication Huddles/Rounds Patient Experience 95

Practice Index

FEBRUARY 15, 2024

MDT success in practice Patient feedback and involvement After implementing an MDT to manage a group of patients with complex cardiovascular conditions, a GP practice actively sought patient feedback through surveys and focus groups. So, the practice set up a secure messaging system integrated into the electronic health record (EHR).

Communication 52

Communication Collaboration Best Practices Patient Education 52

Medical Advantage

APRIL 4, 2024

Best practices: Educate your staff and patients on best practices for maintaining privacy and security during virtual consultations, such as using secure networks and protecting personal devices.

HIPAA 40

HIPAA Follow-Up Best Practices Communication 40

Northwest Suburban College

MAY 24, 2024

Our program covers these aspects in-depth, providing students with the knowledge and practical experience needed to effectively manage administrative tasks in a dental setting. They are often responsible for patient education and must be able to convey essential information clearly and sensitively.

Continuing Education 52

Continuing Education Sterilization Certification Communication 52

Relias

AUGUST 22, 2022

The shift to integrated care and whole health management means you have to know much more regarding how to conduct assessments, screenings, and interventions, remain up to date on best practices, and how to coordinate care with other providers. Technology – We have seen an increasing use of technology in everyday tasks.

Best Practices 105

Best Practices Collaboration Follow-Up Appointments 105

Valant

APRIL 1, 2024

Compliance Furthermore, adherence to regulatory requirements and best practices is a need throughout any EHR migration. Practices must ensure compliance with HIPAA regulations and other industry standards to protect patient data privacy and security during the migration process.

Documentation 52

Documentation Communication Collaboration HIPAA 52

Relias

MARCH 17, 2022

Equity: Ensuring healthcare workers have what they need to do their jobs and patients have what they need in and out of treatment settings to effectively benefit from best practices in treatment (not to be confused with equality). Also, hiring and retaining a workforce that is representative of the patient population served.

Best Practices 98

Best Practices Follow-Up Communication Scheduling 98

Medical Advantage

MARCH 28, 2024

In this blog, we will explore patient engagement best practices and the top patient engagement tools available. Patient education : Through educational resources, patients can gain a better understanding of their health matters and treatment options, which can lead to more productive communication with healthcare providers.

Patient Satisfaction 52

Patient Satisfaction Appointments Communication Scheduling 52

Walker Info - Patient Experience

OCTOBER 7, 2021

B2B CX Best Practices If there is one prevailing imperative for B2B companies, it’s to get started. Here’s a list of best practices that top B2B businesses incorporate in their strategy. Boost engagement and communication. Communicating and storytelling are key to activating a customer-focused culture.

Best Practices 52

Best Practices Unit Organization and Environment Communication Follow-Up 52

Valant

FEBRUARY 16, 2024

A comprehensive treatment plan template tailored for behavioral health promotes standardized and evidence-based care, ensuring that practitioners follow best practices while addressing the unique needs of each individual client. In addition, they can enhance communication and collaboration among a client’s care team.

Collaboration 52

Collaboration Medical History Best Practices Communication 52