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Best Practices for B2B Customer Experience

Walker Info - Patient Experience

Customer experience, or CX, has become an important management strategy in today’s business environment. Also, with multiple business units and a matrixed approach to doing business, B2B companies struggle to work cross-functionally across silos to improve customer centricity. Build a solid team. Create a CX charter.

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Meet a Champion of Nursing Diversity: Barbara Bosah

Minority Nurse

Barbara Bosah, MS, RN, PCCN, is a highly skilled nurse manager in the thoracic and surgical intermediate care unit and vascular progressive care unit at the University of Maryland Medical Center (UMMC), downtown campus in Baltimore, MD. Our unit specializes in providing care for some of the sickest patients within the Maryland region.

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How Business Can Bolster Determinants of Health: The Marmot Review for Industry

Health Populi

It is time this changed,” asserts the report, The Business of Health Equity: The Marmot Review for Industry , sponsored by Legal & General in collaboration with University College London (UCL) Institute of Health Equity, led by Sir Michael Marmot.

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Meet a Champion of Nursing Diversity: Shelise Valentine

Minority Nurse

She’s active in various organizations, including the Association of Women’s Health, Obstetric and Neonatal Nurses, the American Society for Healthcare Risk Management, the Institute for Healthcare Improvement’s Better Maternal Outcomes Rapid Improvement Network, and MomsRising. The inception of best practices.

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The Health Industry’s Progress Toward Equity and Eliminating Disparities: A Look at Healthcare Providers

Healthcare Leadership Council

Today, we are going to use this space to examine what several of the nation’s leading healthcare providers are doing to advance health equity, and it’s worth noting that what is summarized in this post only scrapes the surface of the numerous programs these organizations are carrying out.

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Innovative Approaches To Improve Maternal Mortality and Maternal Care

Relias

government entities and from international entities such as the World Health Organization. When piloting educational approaches in new geographic areas, Evans explained that it is important to tailor approaches to their environments. Maternal mortality rates have been documented extensively. Data is available from U.S.

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Essential Qualities and Characteristics of a Good Nurse

Relias

With the significant need for RNs nationally and globally, understanding the qualities of a good nurse is critical for hospitals and health systems aiming to attract and retain the best nursing talent. Being organized, accurate, and attentive to details are nursing traits that determine how successful they’ll be in their role.