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Connect Care Satisfaction Follow-Up Survey

Connect Care Bytes Blog

Connect Care is once again working with the Arch Collaborative to assess best practices in healthcare information technology and the use of electronic health records (EHR). The collaborative uses standardized surveys and benchmarking to collect data which will improve the experience of clinicians using EHRs.

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Nurses Hacking for Health, Addressing Burnout, Workplace Violence, and AI

Health Populi

Three in four nurses working in hospitals care about the success of their institution — “they show up and gown up…yet only 57% feel a sense of ownership in their hospitals, leaving leaders to expect 100% quality to be delivered by about half of the nursing workforce.”

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Best Practices for B2B Customer Experience

Walker Info - Patient Experience

B2B CX Best Practices If there is one prevailing imperative for B2B companies, it’s to get started. Here’s a list of best practices that top B2B businesses incorporate in their strategy. Then work collaboratively to gather the experience data necessary to improve weak processes. Build a solid team. Tell the story.

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How Many Hours Does A Medical Assistant Work?

ACI Medical & Dental School

Educate patients about managing their health conditions and following physician instructions. Afternoon: Follow-Up: Call patients to remind them of upcoming appointments. Follow up on lab results and inform patients of their results as instructed by the physician. Take note of best practices and tips they share.

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6 Challenges of the Human Services Worker

Relias

The shift to integrated care and whole health management means you have to know much more regarding how to conduct assessments, screenings, and interventions, remain up to date on best practices, and how to coordinate care with other providers. Challenges a human services worker will face. Learning how to learn.

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Promoting Psychological Safety Through DEI Principles

Relias

Embracing the principles of diversity, equity, and inclusion (DEI) best practices is one way to help create this type of psychological safety in your organization. As a leader within your organization, it’s up to you to get the ball rolling on creating this type of work environment. It’s truly a win-win. Be self-confident.

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Preparing for CERT Audits and Practicing Compliant Documentation

EvidenceCare

Hospitals shouldn’t stick to the traditional “follow-up method” that prioritizes a high clean claim rate (claims submitted without internal edits) and instead recommend proactive denial prevention. Successful documentation relies heavily on collaboration and clear communication between clinical and revenue cycle staff.