Medical Advantage

APRIL 4, 2024

Considerations for Using athenaTelehealth in Your Practice When considering virtual care solutions like athenaTelehealth, there are several key considerations to keep in mind. Security measures: Implement robust security measures, including encryption for data transmission and compliant storage solutions, to safeguard patient information.

HIPAA 40

HIPAA Follow-Up Best Practices Communication 40

Health Populi

MARCH 12, 2020

billion supplemental bill to deal with COVID-19; the bill includes some level of telehealth funding. How would you improve what’s in the bill to optimize the use of telehealth in this challenging public health moment? Q2 – – Some industry observers have called this, “telehealth’s big moment.” The President signed the $8.3

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Billing Best Practices Triage Hospital 122

Health Prime

JANUARY 24, 2024

The easy follow-up of patients using telemonitoring solutions and the augmented access to internet services will continue increasing telemedicine delivery. Learn more about this in our blog Optimize your telemedicine appointments with these best practices.

Billing 52

Billing Communication Appointments Medication 52

Northwest Career College

MARCH 1, 2024

Patient Care Techniques New research can lead to changes in how we take care of patients. This is typically the responsibility of clinical staff, but staying educated about best practices for operating a medical practice (versus delivering treatment) means you can support the medical team in providing the best care.

Medical Administrative Assistant 40

Medical Administrative Assistant Continuing Education Medication Patient Satisfaction 40

Walker Info - Patient Experience

MAY 16, 2024

After each participant made their selections they were offered an envelope that contained cash – one bill that ranged between $1 and $100. But wait, there’s more! There was one more step as part of our informal study.

Documentation 52

Documentation Billing Best Practices 52

Health Populi

MARCH 13, 2024

Among TRAIN’s goals are to share best practices related to AI in health care especially focused on safety, reliability and monitoring AI algorithms, providing tools to help measure outcomes associated with the AI deployments, and to facilitate the development of a federated national AI outcomes registry to capture real-world outcomes. “We

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Collaboration Best Practices Triage Follow-Up 108

Health Populi

FEBRUARY 4, 2024

Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment. Patients and health plan members continue evolving into medical bill payers, with their homes and budgets baked into the concept. is getting fuzzier by the day.

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Collaboration Insurance Medication Billing 90

Coronis Health

AUGUST 10, 2023

Best practices in hospital billing and coding processes are key to guiding coders as they navigate the complexities of chart documentation. By staying updated on the latest coding standards, technologies, and best practices, hospital coders can enhance their career prospects and improve healthcare delivery and performance.

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Best Practices Hospital Medical Coding Documentation 52

Relias

MARCH 15, 2022

That requires education , coaching, and experience to ensure an optimal patient experience. The department also outsources the billing clearinghouse and statement mailing. Technology is not the answer for everything. You need to have people who are empathetic and concerned,” underscored Brooks.

Customer Service 52

Customer Service Hospital Insurance Follow-Up 52

Walker Info - Patient Experience

DECEMBER 15, 2021

Many organizations build their customer experience journey based on what they want the customer to do rather than the paths consumers actually take. Think about companies pushing for paperless client billing. They save on paper, postage, and staffing. The company saves time and the customer gives more of theirs, at least initially.

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Customer Service Billing Follow-Up Communication 52

Health Populi

NOVEMBER 12, 2019

Was this due to the growing experience and reporting of surprise medical bills? The media coverage of hospitals suing patients for late payments? I’ve pointed to the Dignity Health campaign #HelloHumanKindness as a best practice communications and branding strategy for helping heal healthcare. health care.

Collaboration 66

Collaboration Hospital HIPAA Best Practices 66

Valant

AUGUST 20, 2024

Know the Rules and Regulations for Group Therapy A helpful group therapy experience begins with some ground rules. Become familiar with the mandates and best practices that will contribute to a safe and effective treatment environment: Maintain confidentiality. Therapists are legally bound by confidentiality.

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Billing Documentation Scheduling Appointments 105

Health Populi

JUNE 26, 2018

Join the community to share best practices, dilemmas, and learnings. Julie discussed the Cleveland Clinic’s project on designing a better medical bill, detailing the organization’s design thinking on the inpatient journey and commitment to patient-centered care. Spur your ethical imagination.

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Follow-Up Customer Service Patient Centered Care Medication 75

Walker Info - Patient Experience

MARCH 7, 2024

Staff Training: The quality of the employee experience is strongly correlated to how customers feel about their brand experience. Recognizing the problems that surface and how to fix them requires CX leaders and key decision-makers grasp each customer touchpoint and how they influence the customer’s experience. 

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Customer Service Best Practices Communication Follow-Up 52

Walker Info - Patient Experience

OCTOBER 7, 2021

Onstar and Bluetooth) Installing child car seats or customizing the car Completing a follow-up survey Receiving a check-in from the salesperson Paying the first bill Servicing the car Pumping gas Trading the car in Customer experience goes beyond the transaction to encompass the entire process.

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Customer Service Follow-Up Best Practices Communication 52