Practice Index

MARCH 13, 2025

Those are the words of a Manchester-based Practice Manager who was talking to us following a recent article by Kay Keane asking What is a Practice Manager Worth?. The Manchester Practice Manager continued: The article really resonated with me, especially the quote that When the PM is out of the practice, the practice falls apart.

Follow-Up 98

Follow-Up Patient Satisfaction Communication Documentation 98

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Electronic Health Reporter

JULY 29, 2019

This article is copyrighted strictly for Electronic Health Reporter. Today’s healthcare organizations face tremendous pressure to deliver high-quality care and improve patient satisfaction, all while reducing costs. Illegal copying is prohibited. By Rik Coder, vice president of public sector, Pexip.

Patient Satisfaction 110

Patient Satisfaction Hospital 110

Relias

MAY 6, 2025

Patient satisfaction is more than just a buzzword in healthcare its a key indicator of quality and a powerful driver of financial success for hospitals and healthcare organizations. In this article, well break down what patient satisfaction is, why it matters, and how it can impact healthcare providers bottom lines.

Patient Satisfaction 40

Patient Satisfaction Patient Experience Hospital Communication 40

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Mobius MD

NOVEMBER 26, 2024

In a 2014 article , Dr. Thomas Bodenheimer and Dr. Christine Sinsky introduced the idea of a Quadruple Aim in healthcare. In their article, Dr. Bodenheimer and Dr. Sinsky emphasized that physician burnout is associated with lower patient satisfaction, reduced health outcomes, and increased costs.

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Scrubs

FEBRUARY 21, 2023

Some argue that virtual nursing would remove the human element of healthcare, which would ultimately reduce patient satisfaction and worsen health outcomes. Trinity Health announced it will introduce virtual nursing at its hospitals in Michigan and Ardent Health Services plans to do the same in New Mexico.

Discharges 238

Discharges Hospital Transfers Patient Satisfaction 238

Sensible Medicine

MAY 26, 2023

By way of introduction, I’ll save myself time and energy by quoting from a JGIM article (minus references), A National Survey of Internal Medicine Primary Care Residency Program Directors : Primary care has been associated with better health outcomes, higher patient satisfaction, and decreased health care cost.

Patient Satisfaction 182

Patient Satisfaction Hospital 182

We Care Online

MARCH 24, 2025

In this article, well explore how nursing careers are changing and the growing impact nurses have today. This approach improves patient satisfaction and health outcomes. Nurses also educate patients, helping them make informed decisions about their health. It involves integrated care across various health systems.

Patient Centered Care 87

Patient Centered Care Admissions Patient Care Hospice 87

We Care Online

NOVEMBER 5, 2024

This article explores how medical professionals can effectively leverage digital platforms to foster stronger patient relationships and improve outcomes. Simple design elements like intuitive navigation and easy login processes can significantly improve patient satisfaction and engagement.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Relias

MAY 7, 2025

Investing in patient experience initiatives involves listening to patients and streamlining operational and clinical processes to ensure a seamless and positive experience for patients at every touchpoint within the care journey.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Patient Safety 40

EvidenceCare

MARCH 11, 2024

Introduction to GMLOS and ALOS This article provides an in-depth exploration of two critical healthcare metrics: Geometric Mean Length of Stay (GMLOS) and Average Length of Stay (ALOS). These measures play a fundamental role in hospital management, financial planning, and patient care optimization.

Discharges 130

Discharges Admissions Hospital Patient Satisfaction 130

Health Populi

OCTOBER 5, 2020

Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. This turning point for telemedicine has reached mass media mainstream status, covered this past weekend in The New York Times in a headlined articled, “Some insurers end pandemic waivers of fees and deductibles for telehealth.”.

Physical Exams 147

Physical Exams Customer Service Insurance Follow-Up 147

Electronic Health Reporter

MAY 21, 2019

This article is copyrighted strictly for Electronic Health Reporter. The article Enhancing Patient Care With Virtual Care Services appeared first on electronichealthreporter.com. Illegal copying is prohibited. By Kannan Sreedhar, corporate consulting director of healthcare, Avaya. This number may grow, as […].

Patient Care 125

Patient Care Patient Satisfaction Appointments 125

Electronic Health Reporter

JANUARY 16, 2020

This article is copyrighted strictly for Electronic Health Reporter. The article New Age EHRs: Required Features and Functionalities To Ensure Patient and Physician Satisfaction appeared first on electronichealthreporter.com. Illegal copying is prohibited. In fact, according to […].

Medication 123

Medication Patient Satisfaction 123

CollaborateMD

MARCH 7, 2025

RELATED ARTICLE: How Automation is Revolutionizing Medical Claims Processing Accuracy What is Automation in Healthcare? Some benefits of automation in healthcare include: Improving patient scheduling and lessening the load of clerical work. Getting paid more consistently Better patient retention and improved patient satisfaction.

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

We Care Online

OCTOBER 28, 2024

In this article, we’ll explore the pros and cons of telehealth, providing a balanced perspective on its impact on healthcare delivery. For some patients, especially those with complex medical conditions or mental health concerns, the lack of face-to-face interaction can feel impersonal and less supportive. Pros of Telehealth 1.

Follow-Up 72

Follow-Up Appointments Physical Exams Vital Signs 72

CollaborateMD

MARCH 20, 2025

RELATED ARTICLE: 5 Ways Healthcare Technology Helps Improve Patient Engagement What is a Practice Management System? This leads to slower payments, frustrated staff, and reduced patient satisfaction. Of those executives, 42% saw improved patient satisfaction, and 39% reported cost savings.

Appointments 52

Appointments Billing Scheduling HIPAA 52

Health Prime

JUNE 20, 2024

Maximizing interventions to protect HCPs, patients, and visitors is always critical, including when considering strategies to address staffing shortages. However, with fewer healthcare professionals available, patient-to-provider ratios increase, leading to longer wait times, rushed appointments, and reduced patient satisfaction.

Billing 105

Billing Patient Care Appointments Patient Satisfaction 105

EvidenceCare

OCTOBER 16, 2023

In this article, we will highlight key developments based on their conversation that are enhancing patient care, streamlining processes, and improving healthcare experience. Some quotes have been slightly edited for brevity. This transformation reflects a deep commitment to a promising future in healthcare.

Vital Signs 130

Vital Signs Follow-Up Patient Satisfaction Hospital 130

Scrubs

AUGUST 5, 2023

Two common examples of this model include: Medical Homes: Patient-centered medical homes utilize a coordinated approach to care, in which the patient’s primary care provider will work with a team of providers and care specialists to facilitate better outcomes for the patient.

Patient Satisfaction 130

Patient Satisfaction Patient Safety Medication Billing 130

Practice Management Institute

AUGUST 16, 2024

The article emphasizes that while many practices monitor a wide range of metrics, it’s essential to focus on those KPIs that truly impact the practice’s financial health, patient satisfaction, and overall efficiency.

Patient Satisfaction 40

Patient Satisfaction Certification 40

Relias

SEPTEMBER 20, 2024

More articles in this series What Is Lateral Violence in Nursing? In severe cases, it can lead to physical symptoms like insomnia, weight changes, or even cardiac problems.

Conflict Resolution 98

Conflict Resolution Teamwork Communication Collaboration 98

Minority Nurse

JULY 29, 2024

Patients and Quality of Care A diverse nursing workforce benefits both patients and healthcare workers alike. ” No matter how we break this issue down, increasing diversity has qualitatively and quantitatively positive benefits that are well worth the effort of undertaking such initiatives.

Patient Satisfaction 98

Patient Satisfaction Tests Patient Care 98

EvidenceCare

MAY 8, 2024

The following article is a summary of some of the key points of this episode. Michelle Flemmings Starting with small-scale implementations in specific areas can provide proof of concept and demonstrate AI’s impact on operational efficiency and patient satisfaction. Some quotes have been slightly edited for brevity.

Patient Care 130

Patient Care Follow-Up Patient Satisfaction Patient Safety 130

Health Populi

OCTOBER 6, 2022

Consumers rank telehealth higher for patient satisfaction when they perceive clinicians spend sufficient time for quality care and when they provide clear and complete explanations to their medical issues. 57% of consumers prefer telehealth for ongoing mental health visits; and, Convenience and waiting times (less!)

Follow-Up 87

Follow-Up Patient Satisfaction Insurance Medication 87

Guideway Care

AUGUST 22, 2023

A recent feature article authored by Craig Parker, CEO, Guideway Care, and published in Medical Economics describes the multiple challenges faced by rural hospitals, issues that have gained national attention. To explore the full insights and dive deeper into the transformative power of Care Guidance, read our complete article here.

Patient Satisfaction 52

Patient Satisfaction Hospital Medication Patient Care 52

CollaborateMD

DECEMBER 21, 2023

Understanding your patients’ experiences is crucial for driving service quality improvements. It also boosts patient satisfaction. You can also turn patient feedback into a powerful healthcare marketing tool. That’s what makes genuine feedback one of the most valuable things you can get from your patients.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Unit Organization and Environment Follow-Up 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Remember: Patient Experience Is Not Patient Satisfaction People commonly think patient experience and patient satisfaction are synonymous. Patient experience focuses on perceptions whereas patient satisfaction deals with expectations. Arm the Patient with Information Knowledge is power.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

DrChrono

MARCH 13, 2024

It helps you make changes that can positively impact billing, patient satisfaction, and revenue. This article explores the current healthcare payment system landscape, highlights the top trends shaping the future, and offers practical tips for healthcare providers to stay ahead.

Patient Satisfaction 40

Patient Satisfaction Billing 40

CollaborateMD

SEPTEMBER 13, 2024

By directly addressing these issues, you can provide patients with a better experience. In this article, we will help you understand this dynamic and complex problem. First, we’ll explain why patient feedback matters. Then, you’ll read about the most common patient complaints and our ideas for fixing them.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

Relias

APRIL 18, 2025

In todays competitive healthcare environment, providing an exceptional patient experience isnt just a nice-to-have, its a necessity. From improving patient satisfaction to enhancing loyalty and even driving operational efficiency, patient experience is a key factor that can set healthcare providers apart.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Patient Care 40

Health Prime

JULY 13, 2023

According to a 2021 FPM Journal article , as healthcare costs spiral higher, more payers are looking to replace the fee-for-service (FFS) system with value-based payment models focused on quality (rather than quantity) care. Gone are the days when the number of patient visits determined a physician’s success.

Patient Centered Care 52

Patient Centered Care Collaboration Patient Satisfaction Tests 52

MedicalGPS

JANUARY 11, 2023

It’s not unusual for some patients to spend 30 minutes or more attempting to make an appointment without success. It is imperative that the scheduling problem be solved to provide adequate care, improve patient satisfaction, increase revenue and make the physician’s practice run as smoothly as possible.

Scheduling 52

Scheduling Appointments Patient Satisfaction Follow-Up 52

Medical Advantage

JUNE 14, 2024

By promoting patient-centered care and better coordination in care delivery, everyone involved in healthcare – patients and providers alike – can experience the benefits of value-based care: lower costs and better health outcomes. This article outlines the notable achievements of the VBC revolution now in progress.

Patient Centered Care 52

Patient Centered Care Patient Satisfaction Collaboration Follow-Up 52

Healthcare Law Insights blog

APRIL 25, 2022

The ACHAH model appears to be a feasible alternative to traditional inpatient acute care that can improve quality of care and patient satisfaction. Prior to the pandemic a Centers for Medicare and Medicaid pilot study yielded positive results with respect to hospital readmission rates and follow-up emergency department visits.

Hospital 52

Hospital Acute Care Patient Satisfaction Follow-Up 52

Health Populi

AUGUST 23, 2021

The growth of high-deductible health plans as well as people paying more out-of-pocket exposes patients’ wallets in ways that implore the health care industry to serve up a better retail experience for patients. This is increasing patient satisfaction while also preventing lost revenues and reducing AR and collection costs.”.

Patient Experience 90

Patient Experience Billing Insurance Hospital 90