We Care Online

NOVEMBER 5, 2024

This article explores how medical professionals can effectively leverage digital platforms to foster stronger patient relationships and improve outcomes. This transparency fosters trust and empowers patients to make informed decisions about their health.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

CollaborateMD

MARCH 20, 2025

RELATED ARTICLE: 5 Ways Healthcare Technology Helps Improve Patient Engagement What is a Practice Management System? It streamlines administrative tasks, offering tools to enhance operational efficiency and patient care. But how do you identify the practice management system requirements that truly align with your needs?

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Appointments Billing Scheduling HIPAA 52

Health Populi

SEPTEMBER 10, 2019

Fewer consumers without access to DHRs rated their health care experience and quality as excellent, very good or good. Thus, Philips asserts that health care professionals are becoming “true digital collaborators,” seeing positive impacts on the way they and their patients experience health care.

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Patient Experience Collaboration Appointments Transfers 91

Health Populi

OCTOBER 5, 2020

Amwell also began allying with TytoCare this week, to enable home-based physical exams using med-tech designed for patients’ at-home use. WebMD announced a new service enabling consumers to schedule telehealth visits from the WebMD Care and Vitals platforms.

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Physical Exams Customer Service Insurance Follow-Up 147

EvidenceCare

MARCH 11, 2024

Introduction to GMLOS and ALOS This article provides an in-depth exploration of two critical healthcare metrics: Geometric Mean Length of Stay (GMLOS) and Average Length of Stay (ALOS). These measures play a fundamental role in hospital management, financial planning, and patient care optimization.

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Discharges Admissions Hospital Patient Satisfaction 130

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice. This maximizes the number of visits and creates a supportive community within the practice.

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Follow-Up Appointments Billing Scheduling 105

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

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Patient Satisfaction Patient Experience Scheduling Hospital 52

Medical Advantage

MARCH 8, 2024

With a host of features such as a web-based portal, automated messaging, and online scheduling, athenaCommunicator integrates seamlessly with athenahealth’s broader suite of healthcare software. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

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Appointments Communication Patient Satisfaction Scheduling 52

Northwest Suburban College

JUNE 14, 2024

In this article, we will delve into the multifaceted responsibilities of Medical Assistants, discuss the impact they have on patient care, and highlight the importance of comprehensive education and hands-on training in preparing for a successful career in this rewarding field.

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Relias

JANUARY 8, 2024

The role of HCAHPS in determining reimbursement Since 2012, HCAHPS’ patient satisfaction scores have been pivotal in hospital reimbursement through the Hospital Value-Based Purchasing Program. While some studies have found a correlation, others question the implications that patient feedback can have on physician behavior.

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Patient Satisfaction Patient Experience Hospital Scheduling 52

CollaborateMD

SEPTEMBER 13, 2024

By directly addressing these issues, you can provide patients with a better experience. In this article, we will help you understand this dynamic and complex problem. First, we’ll explain why patient feedback matters. Then, you’ll read about the most common patient complaints and our ideas for fixing them.

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Follow-Up Appointments Patient Satisfaction Billing 52

CollaborateMD

JUNE 18, 2024

Patient engagement is the cornerstone of modern healthcare. Technology is playing an increasingly important role in the engagement equation by offering new and innovative ways for providers and patients to connect. This article will put the relationship between technology and patient engagement under the microscope.

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Appointments Scheduling Communication Patient Satisfaction 52

Health Populi

JUNE 22, 2018

This is followed by feeling sick, prompting people to schedule time to see the doctor for more urgent (non-preventive) issues. In my client work and speech-giving, I often point these days to a JAMA article, Value-Based Payments Require Valuing What Matters to Patients.

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Follow-Up Scheduling Communication Patient Experience 84

Guideway Care

NOVEMBER 21, 2023

In a recent article published in Healthcare Business News, Craig Parker, CEO, Guideway Care, delves into the transformative role that care guidance plays in addressing non-clinical factors that contribute significantly to patient issues, totaling up to 80%. For further insights, you can access the full article here.

Patient Care 52

Patient Care Follow-Up Communication Appointments 52

Northwest Suburban College

JUNE 7, 2024

With our medical assistant externship experience, students have the opportunity to apply the skills and knowledge acquired in the classroom to a real-world medical setting, further enhancing their expertise and boosting their confidence as healthcare professionals. Ready to begin your journey to become a medical assistant ?

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

Northwest Suburban College

JULY 5, 2024

With a strong emphasis on developing communication skills, our medical assistant training program prepares students to excel in their interactions with both patients and fellow healthcare professionals. – Time management: Prioritizing tasks, organizing schedules, and managing workloads effectively to reduce errors and delays.

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Medical Assistant Communication Medication Teamwork 59

Mobius MD

MAY 15, 2024

In contrast, team documentation sets up a workflow that allows medical assistants or other team members to handle much of the data gathering, exam findings, and patient education. Physicians have discussed team documentation approaches in many articles since around 2010. Distributing tasks this way isn’t a new idea.

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Documentation Clinical Assistant Medical Assistant Follow-Up 59

Arkenea

JULY 12, 2024

This whole recommendation process falls into the patient referral process. A referral process involves obtaining patient information such as insurance details, and demographics; also scheduling appointments. This task can get cumbersome, so a patient referral tracking system manages the referral process.

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Medication Follow-Up Appointments Tests 52

Medical Advantage

MARCH 27, 2024

By integrating scheduling, documentation, and revenue cycle tools into one unified system, athenahealth aims to reduce the complexity and time required to manage these critical functions. This consolidation leads to increased efficiency, allowing healthcare providers to focus more on patient care than administrative tasks.

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Billing Patient Satisfaction Patient Care Appointments 52

Health Populi

JUNE 6, 2022

It is powered by a team of digital health veterans, social workers specialized in oncology, and data scientists who enable patients to engage in their own care coordination, beyond the clinical. The platform connects patients to the Jasper Care Guides – the high-touch aspect of the service.

Patient Experience 62

Patient Experience Diagnostics Appointments Billing 62

Medical Advantage

MARCH 8, 2024

Practice management: Provides a single real-time medical billing dashboard to track all claim and appointment-related tasks, helping to maintain schedule density and optimize practice operations. Providers can view schedules, sign orders, and gain real-time access to EHR data, offering flexibility and convenience.

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Billing Appointments Scheduling Patient Care 52

CollaborateMD

JANUARY 31, 2024

The added efficiency gives you more time for patient care and reduces administrative headaches.  This article breaks down chiropractic medical billing software. Such software often includes features for appointment scheduling and patient management. This makes sure patients have a good experience from start to end. 

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Billing Medication Follow-Up Insurance 52

Practice Builders

JANUARY 30, 2024

Share informative articles, videos, and infographics that address common health concerns, preventive measures, and advancements in the medical field. This not only engages your current patients but also attracts new ones who appreciate the educational content you share.

Communication 52

Communication Patient Experience Patient Satisfaction Best Practices 52

Northwest Suburban College

FEBRUARY 29, 2024

In this article, we will explore the essential roles and responsibilities of Dental Assistants, illustrating the impact they have on modern dentistry and the patient experience.

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Sterilization Diagnostics Patient Education Appointments 52

Doximity

JULY 23, 2021

The patient experience is excellent!” No flexibility on the part of the management either with respect to schedule. Overall, most facilities had excellent ratings of their support staff, scheduling flexibility, and culture. What matters most for a healthy workplace experience? Work-life balance? Are you kidding me?”

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Health Populi

FEBRUARY 9, 2019

These facets of consumer experience are bleeding over into peoples’ expectations for health care. At HIMSS19, we’ll see this play out, through the fast-growth of voice assistants, price transparency and appointment-scheduling tools, and platforms for health benefits self-service.

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Collaboration HIPAA Patient Records Hospital 84

CollaborateMD

MAY 15, 2023

This article will highlight our HIMSS23 takeaways on what’s trending in the healthcare industry right now. Our interconnected and customizable solutions such as Updox, Charge Capture , DrChrono, CollaborateMD , and HealthWatch provide healthcare providers with the tools they need to take patient experience and efficiency to new heights!

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Collaboration Communication Diagnostics Patient Care 52

Health Prime

JANUARY 24, 2024

Overall, AI uses algorithms and ML to analyze and interpret data, deliver personalized experiences, and automate repetitive and expensive healthcare operations. According to a Deloitte article , AI-enabled solutions can provide immediate returns through cost reduction, help with new product development, and lead to better consumer engagement.

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Billing Communication Medication Appointments 52

Northwest Career College

MARCH 1, 2024

This article will explain the benefits in greater detail and hopefully motivate you to continue investing in yourself and your professional development. Improving Patient Satisfaction Continuing education makes you better at your job. This means less waiting and hassle for patients.

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Medical Administrative Assistant Continuing Education Medication Patient Satisfaction 40

Northwest Career College

APRIL 8, 2024

Potential consumers frequently turn to online reviews for insight into other people’s experiences when assessing dental offices. Good reviews can instill confidence and trust in the practice, which raises the possibility that new clients will schedule an appointment.

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Best Practices Appointments Patient Experience Scheduling 40

Walker Info - Patient Experience

JUNE 28, 2022

Work proactively to provide schedules, guardrails, and formats for everyone involved in creating the data sets. Customer experience initiatives rarely pay off all at once. Experience management value planning [link to value planning article] predicts the outcomes of a CX initiative. Timing – Data audits take time.

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Tests Scheduling 52

Walker Info - Patient Experience

MARCH 7, 2024

This article explores the fundamentals of CX, how to deliver a good customer experience, and tactics for pursuing continuous improvement. Customers want access on their schedule. Use customer data and potential patterns to feed up shopping suggestions, consultative customer service, knowledge articles, and promotional offers.

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Customer Service Best Practices Communication Follow-Up 52

The Healthcare Blog

JULY 3, 2024

Instead, the doctors gave them given feeding schedules. John Wennberg, working with colleagues who deployed nascent computer capabilities, demonstrated enormous variation in even the everyday practice of doctors in the same area seeing the same kind of patients. The “caprices” of judgment, it seemed, were not just a patient problem.

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Follow-Up Medication Patient Centered Care Transfers 119

Health Populi

APRIL 12, 2024

Deploying telehealth with assured payment regardless of communications format would help practices better manage schedules and professional resources allowing licensed clinicians to each practice at the top of their license, conserving in-person “facetime” for those patients requiring in-person encounters.

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Hospital Appointments Follow-Up Billing 83

Southern Careers Institute

JULY 31, 2023

The adaptability, versatility, and patient-centric approach of medical assistants enable them to bridge the gap between administrative functions and patient care to enhance overall healthcare efficiency. This article looks at factors influencing these evolutions.

Medical Assistant 52

Medical Assistant Medication Interdisciplinary Team Collaboration 52

Northwest Suburban College

FEBRUARY 29, 2024

Medical Assistants, with their versatile skill set and patient-centered approach, are uniquely positioned to make a significant impact on preventive healthcare efforts, often serving as the first point of contact for patients seeking care.

Medical Assistant 52

Medical Assistant Medication Patient Education Vital Signs 52

Health Populi

JANUARY 6, 2023

” asks the lead article featured in the January 2023 issue of the AARP Bulletin. “Are we losing the battle against heart disease?” Valencell, a long-time participant in CES, announced it would expand its heart-health capabilities to join the chronic care management world, too.

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Collaboration Medication Tests Scheduling 106