Electronic Health Reporter

AUGUST 5, 2021

This article is copyrighted strictly for Electronic Health Reporter. The healthcare industry has one of the worst reputations when it comes to customer experience. The article How To Improve The Healthcare Patient Experience appeared first on electronichealthreporter.com. Illegal copying is prohibited.

Patient Experience 142

Patient Experience 142

Electronic Health Reporter

APRIL 29, 2019

This article is copyrighted strictly for Electronic Health Reporter. trillion, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. Illegal copying is prohibited. By Jean Turgeon, vice president and chief technologist, Avaya.

Patient Experience 143

Patient Experience 143

Electronic Health Reporter

MARCH 16, 2022

This article is copyrighted strictly for Electronic Health Reporter. The article 6 Ways To Improve The Telehealth Patient Experience appeared first on electronichealthreporter.com. The article 6 Ways To Improve The Telehealth Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 133

Patient Experience Medication 133

Electronic Health Reporter

JULY 23, 2020

This article is copyrighted strictly for Electronic Health Reporter. The article Machine Learning Is Poised To Transform The Patient Experience — If We Let It appeared first on electronichealthreporter.com. Illegal copying is prohibited. By Ray D’Onofrio, principal data architect, SPR.

Patient Experience 127

Patient Experience 127

Electronic Health Reporter

FEBRUARY 26, 2020

This article is copyrighted strictly for Electronic Health Reporter. The article Using Technology To Enhance The Patient Experience appeared first on electronichealthreporter.com. The article Using Technology To Enhance The Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 107

Patient Experience 107

Electronic Health Reporter

FEBRUARY 18, 2022

This article is copyrighted strictly for Electronic Health Reporter. Your patients should be at the heart of everything you do as an audiologist. These tips can help you to build and strengthen your relationships with your patients so they keep coming back and recommend […]. Illegal copying is prohibited.

Patient Experience 103

Patient Experience 103

Electronic Health Reporter

APRIL 29, 2019

This article is copyrighted strictly for Electronic Health Reporter. Whether you work in a hospital, dentist, doctor or dermatologist’s office, providing your patients with a positive experience should be a priority. Illegal copying is prohibited.

Patient Experience 107

Patient Experience Hospital Appointments 107

Electronic Health Reporter

JUNE 4, 2020

This article is copyrighted strictly for Electronic Health Reporter. Hospitals and health plans are competing ever more fiercely to gain and retain patient/member relationships. The article Deploying Business Continuity Solutions To Create A Better Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 103

Patient Experience Hospital 103

Electronic Health Reporter

MARCH 9, 2019

Health Cloud brings CRM to healthcare, enabling providers like Piedmont Healthcare and 180 Health Partners to personalize patient interactions and improve outcomes. With new social determinants of health capabilities, care teams have a complete patient profile, empowering them to […].

Patient Experience 111

Patient Experience 111

Electronic Health Reporter

OCTOBER 14, 2022

This article is copyrighted strictly for Electronic Health Reporter. By Tiffany Lily, healthcare experience consultant, TTEC Digital. For years, patients had only a few channels in which they could interact with their healthcare providers. Illegal copying is prohibited.

Patient Experience 103

Patient Experience 103

Electronic Health Reporter

JULY 1, 2020

This article is copyrighted strictly for Electronic Health Reporter. Going to a hospital or other healthcare practice has always been a stressful process for patients. To ensure that their patients are comfortable, healthcare providers need to make sure they are improving the customer experience […].

Patient Experience 91

Patient Experience Hospital 91

Electronic Health Reporter

JANUARY 24, 2023

This article is copyrighted strictly for Electronic Health Reporter. By Joe McMurray, senior vice president of patient experience, Zotec Partners. Illegal copying is prohibited.

Patient Experience 213

Patient Experience Billing 213

Athena Career Academy

MAY 22, 2024

In the healthcare industry, customer service plays an important role when it comes to enhancing patient experiences. This article explores how excellent customer service in medical assisting can make a difference and why it's a key component of medical assistant training, including CMA classes.

Customer Service 212

Customer Service Medical Assistant Medication Patient Experience 212

Electronic Health Reporter

SEPTEMBER 19, 2023

This article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited. By Chris Martini, chief provider officer, PatientPoint. In today’s U.S. In today’s U.S.

Patient Experience 91

Patient Experience 91

Electronic Health Reporter

SEPTEMBER 30, 2020

This article is copyrighted strictly for Electronic Health Reporter. The article Hospital Room TVs Have Become Interactive Portals To A Better Patient Experience appeared first on electronichealthreporter.com. Illegal copying is prohibited. Sometimes, big changes in how we work and live are driven by technology.

Patient Experience 91

Patient Experience Hospital Communication 91

Electronic Health Reporter

JUNE 22, 2023

This article is copyrighted strictly for Electronic Health Reporter. The Triple Aim framework has emerged as a guiding principle for healthcare organizations seeking to optimize patient care outcomes while simultaneously containing costs. Illegal copying is prohibited.

Patient Experience 91

Patient Experience Patient Care 91

Electronic Health Reporter

APRIL 16, 2020

This article is copyrighted strictly for Electronic Health Reporter. The article Unlock Value From Patient Experience Comments Using Natural Language Processing appeared first on electronichealthreporter.com. Illegal copying is prohibited. By Chris Plance and Kunal Patrawala, healthcare experts, PA Consulting.

Patient Experience 79

Patient Experience 79

Health Prime

OCTOBER 31, 2024

Patient feedback plays an important role in the quest to achieve process improvement in medical practices. An article in the BMJ said that feedback on the patient’s experience, with the encouragement of the healthcare team to address identified problems, improves quality.

Patient Centered Care 98

Patient Centered Care Communication Patient Experience Medication 98

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience 90

Patient Experience Billing Insurance Hospital 90

Electronic Health Reporter

JUNE 6, 2018

All considered, imagine a situation where patient-centric care actually involves the patient, and patient engagement is not […]. The article The Right Population Health Analytics to Transform the Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 79

Patient Experience Scheduling 79

Electronic Health Reporter

AUGUST 7, 2020

This article is copyrighted strictly for Electronic Health Reporter. Providers have been inundated with patient messages, phone calls […]. The article Improving Patient Experience Through Mobile-First Solutions and Custom Workflows appeared first on electronichealthreporter.com.

Patient Experience 70

Patient Experience 70

Electronic Health Reporter

MARCH 16, 2021

This article is copyrighted strictly for Electronic Health Reporter. Since the rise of the COVID-19 pandemic, many leaders in the healthcare technology space talk about the concept of transforming the patient experience by providing a “digital front […]. Illegal copying is prohibited.

Patient Experience 172

Patient Experience 172

Electronic Health Reporter

DECEMBER 6, 2021

This article is copyrighted strictly for Electronic Health Reporter. If you do not have a loyal patient base and a positive reputation, you will only […]. The article How Private Practices Can Utilize Technology To Deliver Quality Patient Experiences and Drive Patient Loyalty appeared first on electronichealthreporter.com.

Patient Experience 70

Patient Experience 70

Mobius MD

NOVEMBER 26, 2024

The Triple Aim of healthcare refers to three goals: enhancing the patient experience, improving population health, and reducing costs. Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. Who coined the term “Quadruple Aim”?

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Scrubs

FEBRUARY 2, 2023

Additionally, we are tracking how these changes in skill mix may impact caregiver experience, patient experience, the cost of care delivery, and other nursing sensitive quality indicators.” ” The post Can Virtual Nursing Can Solve the Staffing Crisis?

Patient Experience 261

Patient Experience Communication Collaboration Patient Care 261

Northwest Suburban College

MARCH 8, 2024

Dental Assistants not only assist dental professionals with essential clinical tasks, but they also act as advocates for their patients, ensuring a comfortable, informative, and positive oral healthcare experience at every stage. Are you ready to become a pioneer of positive dental patient experiences as a Dental Assistant?

Patient Experience 52

Patient Experience Patient Education Communication Patient Satisfaction 52

Northwest Suburban College

SEPTEMBER 6, 2024

However, it’s crucial not to overlook the importance of non-technical or “soft” skills that significantly contribute to creating exceptional patient experiences. Conclusion Soft skills are key to creating positive patient experiences and delivering holistic patient care.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

Northwest Suburban College

JULY 5, 2024

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

Patient Experience 52

Patient Experience Communication Vital Signs Collaboration 52

Electronic Health Reporter

OCTOBER 7, 2019

This article is copyrighted strictly for Electronic Health Reporter. The dental industry experiences new and exciting tech developments every year, and 2019 is seemingly no exception. The article 5 Exciting Dental Tech Trends In 2019 appeared first on electronichealthreporter.com. Illegal copying is prohibited.

Appointments 117

Appointments Patient Experience 117

EvidenceCare

NOVEMBER 5, 2024

In this article, we’ll explore practical approaches to some of healthcare’s most pressing challenges – from preserving local care access while achieving system-wide efficiency, to implementing new technologies without disrupting critical operations. I think the word innovation is overused.

Best Practices 130

Best Practices Documentation Patient Experience Billing 130

Electronic Health Reporter

JANUARY 26, 2022

This article is copyrighted strictly for Electronic Health Reporter. The article Healthcare Consumers Voice An Expectation for Personalized Experiences appeared first on electronichealthreporter.com. Illegal copying is prohibited. By Chris Evanguelidi, director, enterprise healthcare market, Redpoint Global.

Patient Experience 194

Patient Experience 194

Electronic Health Reporter

DECEMBER 18, 2020

This article is copyrighted strictly for Electronic Health Reporter. My name is Heather Wood, and I am a CPXP (certified patient experience professional) and vice president of clinical innovation at eVideon. Illegal copying is prohibited. Over the last three plus decades I have worked in a variety of […].

Patient Experience 103

Patient Experience Patient Centered Care 103

Relias

FEBRUARY 3, 2022

As leaders continue to focus on improving quality of care , improving the patient experience, and reducing readmissions, healthcare organizations find an even greater need for an effective onboarding process to ensure nurses are prepared to care for complex patient populations.

Critical Thinking 52

Critical Thinking Patient Experience Communication Acute Care 52

Electronic Health Reporter

JULY 24, 2020

This article is copyrighted strictly for Electronic Health Reporter. The article Meeting Patient Demands With Virtual Care Beyond COVID-19 appeared first on electronichealthreporter.com. Illegal copying is prohibited. By Michael Morgan, CEO, Updox.

Patient Experience 188

Patient Experience 188

Scrubs

MARCH 28, 2023

“Using high-tech simulation, we can make those experiences possible ahead of time, so all of our students will have experienced a crisis situation that they know how to respond to if it occurs when they are caring for a patient,” she said. They can also have the faux patient experience a health emergency during the session. “We

Billing 303

Billing Hospital Patient Experience Medication 303

Electronic Health Reporter

MARCH 20, 2019

42 percent of health IT leaders rate updating technology to improve the patient experience as the top objective for 2019, followed by measuring improvement in patient care (33 percent). Coinciding with this pivotal focus on empowering the patient care journey, 45 percent of respondents […].

Patient Experience 107

Patient Experience Patient Care 107