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Maximizing the Patient Experience: Essential Soft Skills for Medical Assistants

Northwest Suburban College

However, it’s crucial not to overlook the importance of non-technical or “soft” skills that significantly contribute to creating exceptional patient experiences. Let’s outline some of the most vital soft skills that can considerably enhance a medical assistant’s ability to provide exceptional care.

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Elevate Patient Experience in Dental Care: Northwest Suburban College’s Patient-Centric Dental Assistant Training

Northwest Suburban College

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

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The Intersection of Healthcare Economics and Digital Transformation

EvidenceCare

In a recent episode of The Better Care Podcast digital health and economics expert, Adam Kaufman, currently the Interim Category Lead of Products at Baylor Scott & White Health , provided valuable insights into how these challenges overlap and how healthcare leaders can strategically address them.

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Mastering Communication in Healthcare: Northwest Suburban College’s Approach to Empowering Medical Assistants

Northwest Suburban College

With a strong emphasis on developing communication skills, our medical assistant training program prepares students to excel in their interactions with both patients and fellow healthcare professionals. Bolster your communication skills, transform patient experiences, and engage in meaningful teamwork across the healthcare landscape.

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Conversations With Healthcare Technology Leaders: Heather Woods, eVideon

Electronic Health Reporter

This article is copyrighted strictly for Electronic Health Reporter. My name is Heather Wood, and I am a CPXP (certified patient experience professional) and vice president of clinical innovation at eVideon. Illegal copying is prohibited. Over the last three plus decades I have worked in a variety of […].

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The Doctors Who’ve Helped Patients Declare Their Independence

The Healthcare Blog

John Wennberg, working with colleagues who deployed nascent computer capabilities, demonstrated enormous variation in even the everyday practice of doctors in the same area seeing the same kind of patients. The “caprices” of judgment, it seemed, were not just a patient problem. Physician colleagues shunned him.

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The Essential Role of Medical Assistants in Preventive Healthcare

Northwest Suburban College

Medical Assistants, with their versatile skill set and patient-centered approach, are uniquely positioned to make a significant impact on preventive healthcare efforts, often serving as the first point of contact for patients seeking care.