Mobius MD

NOVEMBER 26, 2024

The Triple Aim of healthcare refers to three goals: enhancing the patient experience, improving population health, and reducing costs. Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. Who coined the term “Quadruple Aim”?

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

EvidenceCare

NOVEMBER 5, 2024

In this article, we’ll explore practical approaches to some of healthcare’s most pressing challenges – from preserving local care access while achieving system-wide efficiency, to implementing new technologies without disrupting critical operations. I think the word innovation is overused.

Best Practices 130

Best Practices Documentation Patient Experience Billing 130

Scrubs

MAY 11, 2023

.” – Jaime Contreras , Riverside Community College “As a nurse I will have many responsibilities, but I need to take time to build relationships with patients, communicate effectively, and learn how I can best treat the person based on their personal needs and values.

Critical Thinking 246

Critical Thinking Communication Patient Experience Patient Care 246

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Relias

APRIL 18, 2025

In todays competitive healthcare environment, providing an exceptional patient experience isnt just a nice-to-have, its a necessity. From improving patient satisfaction to enhancing loyalty and even driving operational efficiency, patient experience is a key factor that can set healthcare providers apart.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Patient Care 40

Northwest Suburban College

JULY 5, 2024

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

Patient Experience 52

Patient Experience Communication Vital Signs Collaboration 52

Northwest Suburban College

MARCH 8, 2024

Dental Assistants not only assist dental professionals with essential clinical tasks, but they also act as advocates for their patients, ensuring a comfortable, informative, and positive oral healthcare experience at every stage.

Patient Experience 52

Patient Experience Patient Education Communication Patient Satisfaction 52

Northwest Suburban College

SEPTEMBER 6, 2024

However, it’s crucial not to overlook the importance of non-technical or “soft” skills that significantly contribute to creating exceptional patient experiences. This includes both verbal and non-verbal communication skills, as well as the ability to listen actively and attentively to others.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

Scrubs

MARCH 21, 2023

He added that medical payers now require so much documentation related to patients that “it’s almost an arms race.” The AI is sold under the name Dragon Ambient Experience or DAX. Hemphill said it does more than just transcribe human speech. “It You could miss critical information.”

Hospital 264

Hospital Follow-Up Appointments Documentation 264

Northwest Suburban College

JULY 5, 2024

Communication is at the heart of healthcare, where excellent patient outcomes rely on effective interaction between healthcare professionals and their patients. Medical Assistants are crucial in bridging the communication gap and fostering meaningful connections in healthcare environments.

Medical Assistant 59

Medical Assistant Communication Teamwork Medication 59

We Care Online

NOVEMBER 5, 2024

This article explores how medical professionals can effectively leverage digital platforms to foster stronger patient relationships and improve outcomes. This transparency fosters trust and empowers patients to make informed decisions about their health.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Relias

FEBRUARY 3, 2022

The study compared two cohorts, one onboarded using an assessment-driven personalized learning plan, demonstrating: 8% improvement in communication. The post Article Review: Nurse Onboarding Can Improve Critical Thinking, Knowledge, and Satisfaction appeared first on Relias. 8% improvement in critical thinking.

Critical Thinking 52

Critical Thinking Patient Experience Communication Acute Care 52

MedicalGPS

NOVEMBER 9, 2022

So, what do your patients experience when they arrive at your practice? When you look a person in the eye, you communicate confidence and belief in your message. Medical jargon can lead to poor communication and reduced understanding for patients. It plays an essential role in communicating with people.

Customer Service 95

Customer Service Communication Patient Experience Huddles/Rounds 95

Northwest Career College

JUNE 18, 2024

However, it can be distressing to some patients if they have anxiety associated with medical procedures. A phlebotomist does more than collect blood; they should also ensure the patient’s comfort during the process. More so, clear communication on the expectations of such procedures may remove the halo of fear.

Communication 40

Communication Patient Satisfaction Best Practices Follow-Up 40

Scrubs

NOVEMBER 2, 2023

They’re skilled professionals who support physicians, nurses , and other healthcare providers in delivering quality patient care. In this article, we aim to debunk these myths and shed light on the real responsibilities, qualifications, and contributions of medical assistants in today’s healthcare landscape.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

DrChrono

MAY 22, 2024

In this article, we’ll discuss how to improve the patient financial experience. First, we’ll look at the impact of patient experience in the healthcare industry. Then, we’ll explore how poor billing practices can affect patients.

Billing 40

Billing Communication Patient Experience 40

EvidenceCare

NOVEMBER 9, 2023

However, the changing landscape requires leadership to prioritize innovation and technology to improve processes and enhance patient care. Setting Expectations : Set realistic expectations and timelines within teams with communication occurring on an ongoing basis.

Patient Care 130

Patient Care Communication Hospital Patient Experience 130

Health Populi

SEPTEMBER 10, 2019

Thus, Philips asserts that health care professionals are becoming “true digital collaborators,” seeing positive impacts on the way they and their patients experience health care. This is a very important pillar for health consumer engagement and patient experience.

Patient Experience 91

Patient Experience Collaboration Appointments Transfers 91

Electronic Health Reporter

AUGUST 26, 2019

This article is copyrighted strictly for Electronic Health Reporter. As a physician, one of the most rewarding parts of my job is building relationships with my patients. The article Solving the Patient Engagement Equation: A Personal Touch and The Right Technology appeared first on electronichealthreporter.com.

Medication 107

Medication Patient Experience Communication 107

Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Northwest Suburban College

JUNE 7, 2024

With our medical assistant externship experience, students have the opportunity to apply the skills and knowledge acquired in the classroom to a real-world medical setting, further enhancing their expertise and boosting their confidence as healthcare professionals.

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

Health Prime

OCTOBER 31, 2024

Patient feedback plays an important role in the quest to achieve process improvement in medical practices. An article in the BMJ said that feedback on the patient’s experience, with the encouragement of the healthcare team to address identified problems, improves quality.

Patient Centered Care 52

Patient Centered Care Communication Patient Experience Medication 52

Arkenea

OCTOBER 16, 2024

This article points out the importance of healthcare website accessibility and varied accessibility rules. It helps to attract patients who are looking for something that doesn’t suppress them due to their disability. AAC devices act like tools to either replace or supplement user’s oral communication.

Best Practices 84

Best Practices Communication Tests Hospital 84

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice. This maximizes the number of visits and creates a supportive community within the practice.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

CollaborateMD

MARCH 20, 2025

RELATED ARTICLE: 5 Ways Healthcare Technology Helps Improve Patient Engagement What is a Practice Management System? For example, online patient portals help patients access communication tools like direct messaging and appointment reminders. This helps identify performance gaps and trends.

Appointments 52

Appointments Billing Scheduling HIPAA 52

CollaborateMD

DECEMBER 21, 2023

Understanding your patients’ experiences is crucial for driving service quality improvements. It also boosts patient satisfaction. You can also turn patient feedback into a powerful healthcare marketing tool. We’ll also go over the nuances and challenges of collecting patient experience data.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Unit Organization and Environment Follow-Up 52

Guideway Care

NOVEMBER 21, 2023

In a recent article published in Healthcare Business News, Craig Parker, CEO, Guideway Care, delves into the transformative role that care guidance plays in addressing non-clinical factors that contribute significantly to patient issues, totaling up to 80%. For further insights, you can access the full article here.

Patient Care 52

Patient Care Follow-Up Communication Appointments 52

Relias

JANUARY 8, 2024

The role of HCAHPS in determining reimbursement Since 2012, HCAHPS’ patient satisfaction scores have been pivotal in hospital reimbursement through the Hospital Value-Based Purchasing Program. Scores for each of these areas and others are calculated into a single, overall patient satisfaction rating.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

CollaborateMD

JUNE 18, 2024

Patient engagement is the cornerstone of modern healthcare. Technology is playing an increasingly important role in the engagement equation by offering new and innovative ways for providers and patients to connect. This article will put the relationship between technology and patient engagement under the microscope.

Appointments 52

Appointments Scheduling Patient Satisfaction Communication 52

Health Populi

JUNE 3, 2019

” a 2011 BMJ article asked. Dr. V wrote up the concept in a 2017 article in the Proceedings of the National Academy of Science (PNAS). “How should we define ‘health?'” The authors, a global, multidisciplinary team from Europe, Canada and the U.S.,

Tests 79

Tests Communication Patient Care Patient Experience 79

Mobius MD

AUGUST 2, 2024

Nine tips for writing medical notes faster This article lists several ways to write medical notes faster. Rather than dive deep into each tip, we’ve linked to other articles or resources that provide more details about each strategy. As you read, ask yourself, “Which of these tips might help me write faster and better clinical notes?”

Documentation 52

Documentation Follow-Up Patient Experience Medication 52

Health Populi

OCTOBER 6, 2022

We are talking about omni-channel delivery, which integrates across communications channels based on patients’ preferences. with retailers, via contactless experiences, curbside pickups, BOPIS (buy online, pick up inside store), and good old-fashioned brick-and-mortar physical shopping in stores. [to

Follow-Up 87

Follow-Up Patient Satisfaction Insurance Medication 87

Medical Advantage

OCTOBER 18, 2023

With the advent of electronic health record (EHR) systems, the shift to mainly digital processes in healthcare provide an opportunity for healthcare systems to improve patient outcomes, facilitate medical information sharing, enhance patient experience, and promote cost efficiency. What Is Digital Transformation in Healthcare?

Patient Experience 52

Patient Experience Patient Care Medication Communication 52

Health Populi

DECEMBER 7, 2022

To learn more about the DG-CHPA Educational Foundation pilot program, I was grateful to spend time brainstorming via Microsoft Teams this week with Anita Brikman, Senior Vice President, Communications & Public Affairs, and Executive Director of the CHPA Educational Foundation. Or in my own take on this… the patient is the payor.

Collaboration 62

Collaboration Patient Experience Medication Follow-Up 62

Relias

APRIL 18, 2025

In the healthcare sector, consumer experience is even more important than in other industries. Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. That means offering the best experience and care is undeniably important.

Patient Experience 40

Patient Experience Patient Satisfaction Best Practices Hospital 40

Health Populi

JUNE 22, 2018

The annual checkup is the top-ranked opportunity consumers identify to communicate with their physician: I repeat, “annual” check up. In my client work and speech-giving, I often point these days to a JAMA article, Value-Based Payments Require Valuing What Matters to Patients.

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Follow-Up Scheduling Communication Patient Experience 84