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How to Use a Healthcare Support Staff QA Checklist to Identify Opportunity and Celebrate Success in Your Practice

MedicalGPS

Reviewing our recent healthcare customer service articles , below are ten front-line service training tips for medical staff that are essential to providing an environment of courtesy and respect for your patients: Eye Contact is Essential- To create an environment of courtesy, it is essential to make eye contact with the patient.

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Glaucoma Treatment Options: A detailed look at the various treatment options available for managing glaucoma

Scrubs

So, as we explore various treatment options in this article, keep in mind that knowledge and proactive steps are your allies in the fight against this sight-stealing condition. Medication-Based Treatments In the realm of glaucoma management, medications often take center stage as the first line of defense.

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SWAT RNs: Supporting Bedside Leaders with Clinical Judgment

Minority Nurse

Susan Dresser, Cynthia Teel, and Jill Peltzer, in their 2023 article entitled, Frontline Nurses’ Clinical Judgment in Recognizing, Understanding, and Responding to Patient Deterioration: A Qualitative Study , noted that nurses who work at the bedside are essential in the recognition of patients’ decline and initiating contact with the SWAT RN.

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Medical Assistants for Dynamic Healthcare: The Importance of EHR Knowledge and Skills

Northwest Suburban College

As the industry transitions from paper-based records to digital systems, acquiring EHR knowledge and skills is crucial for Medical Assistants to thrive in this challenging and rewarding field. In the following sections, we will unpack the importance of EHR training for Medical Assistants in greater detail.

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Elevate Patient Experience in Dental Care: Northwest Suburban College’s Patient-Centric Dental Assistant Training

Northwest Suburban College

In this article, we will discuss the various aspects of patient experience that Dental Assistants impact, both in and out of the dental chair. – Communication: Explaining dental procedures and answering questions in a clear and concise manner, alleviating patient anxiety.

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5 Must-See Patient Portal Examples

Arkenea

With the introduction of virtual care, patients were able to communicate with their healthcare providers over secured calls and messages. Accessibility: Patients with mobility or communication challenges can easily schedule appointments without relying on phone calls. to educate patients about healthcare and wellness.

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The Growing Importance of Pharmacy Technicians in Community Pharmacies

Northwest Suburban College

In this article, we will delve into the increasingly important role of Pharmacy Technicians in community pharmacies, discuss their expanded responsibilities, and explore how our Pharmacy Technician program at Northwest Suburban College sets the stage for success in this dynamic healthcare profession.