Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

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CollaborateMD

MARCH 20, 2025

It can bring a refreshing shift from scattered patient files and billing information to seamless, stress-free workflows and revenue management. RELATED ARTICLE: 5 Ways Healthcare Technology Helps Improve Patient Engagement What is a Practice Management System? What happens if systems are mismatched?

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CollaborateMD

JANUARY 31, 2024

Navigating piles of billing paperwork drains your time and energy. The right medical billing software streamlines this process, making it quicker and more accurate. The added efficiency gives you more time for patient care and reduces administrative headaches.  This article breaks down chiropractic medical billing software.

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DrChrono

MAY 22, 2024

In this article, we’ll discuss how to improve the patient financial experience. First, we’ll look at the impact of patient experience in the healthcare industry. Then, we’ll explore how poor billing practices can affect patients.

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Health Prime

JUNE 20, 2024

Increased staff workload A recent article states that staff shortages and high turnover rates also cause an increased workload for personnel. Attempting to balance administrative tasks and providing the best patient care can add to physician burnout and reduce patient visits. Onboarding further strains resources and efficiency.

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Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice. Outsourcing administrative tasks can free mental health practitioners to focus on patient care.

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Scrubs

NOVEMBER 2, 2023

They’re skilled professionals who support physicians, nurses , and other healthcare providers in delivering quality patient care. In this article, we aim to debunk these myths and shed light on the real responsibilities, qualifications, and contributions of medical assistants in today’s healthcare landscape.

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Health Populi

MARCH 12, 2020

Let’s travel to Shanghai, China where, “the covid-19 epidemic has brought millions of new patients online. They are likely to stay there,” asserts “ The smartphone will see you now ,” an article in the March 7th 2020 issue of The Economist. Q2 – – Some industry observers have called this, “telehealth’s big moment.”

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Health Populi

OCTOBER 5, 2020

Power has measured telehealth satisfaction, based on four considerations: customer service, consultation, enrollment, and billing and payment. We are beginning to feel the tension between the bullish telehealth experience and what some may see as irrationally exuberant investment in the first months of the pandemic.

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Health Populi

FEBRUARY 29, 2024

Shalev shared this diagram with us on stakeholders’ misalignment, identifying four key players in the HaH dynamic: patients, caregivers, providers, and payers. ” Thus the call for value-based payment which can, when well-designed, align the four stakeholders’ interests.

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Health Populi

NOVEMBER 14, 2022

health care system continues to be so much about prices — as Uwe Reinhardt and colleagues advised us in the seminal Health Affairs article from 2003, “It’s the Prices, Stupid.” Value is what you get.” ” The U.S. ” Buffett and Reinhardt et. have a lot to teach us about value-based care.

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DrChrono

MARCH 25, 2024

Running a healthcare practice means dealing with a lot of paperwork and billing challenges. You can improve the patient experience and prepare for the future of healthcare. It ensures your practice runs smoothly and your patients are happy. But with revenue cycle management technology, you can make these tasks easier.

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Northwest Suburban College

JUNE 14, 2024

In this article, we will delve into the multifaceted responsibilities of Medical Assistants, discuss the impact they have on patient care, and highlight the importance of comprehensive education and hands-on training in preparing for a successful career in this rewarding field.

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Medical Advantage

MARCH 27, 2024

Improving the Patient Experience A seamless patient experience is integral to the success of any healthcare practice. With athenahealth’s integrated system, practices can offer their patients a more cohesive and user-friendly way to manage their healthcare needs.

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CollaborateMD

SEPTEMBER 13, 2024

By directly addressing these issues, you can provide patients with a better experience. In this article, we will help you understand this dynamic and complex problem. First, we’ll explain why patient feedback matters. Then, you’ll read about the most common patient complaints and our ideas for fixing them.

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Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. In this article, we aim to help you make that decision. But the question remains: Is athenaCommunicator a good fit for your practice?

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Health Prime

JANUARY 24, 2024

The easy follow-up of patients using telemonitoring solutions and the augmented access to internet services will continue increasing telemedicine delivery. Learn more about this in our blog Optimize your telemedicine appointments with these best practices. Read more in our blog 5 strategies to enhance patient engagement.

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Medical Advantage

MARCH 8, 2024

Practice management: Provides a single real-time medical billing dashboard to track all claim and appointment-related tasks, helping to maintain schedule density and optimize practice operations. athenaCollector : Streamlines the process of billing, collections, and patient payments.

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Health Populi

JUNE 6, 2022

And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here. Individuals and their families are overwhelmed with the information, tasks, steep medical bills and the ‘unknown’ that cancer brings and are trying to manage everything with limited to no support.

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Health Populi

JANUARY 18, 2019

He co-wrote the first “It’s The Prices Stupid” research article in Health Affairs with Gerard Anderson et. American patients well understand the impact of health care costs in the family budget, with health care costs ranking the top pocketbook issue in U.S.

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Health Populi

JUNE 26, 2018

A recent Verge article asked that not-so-unthinkable scenario. These problems can be mitigated through the process of design, which is an intellectual approach that emphasizes empathy, abductive reasoning, and rapid prototyping,” Deborah quoted Jon Kulko from his seminal article, “ Wicked Problems: Problems Worth Solving.”.

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Health Populi

NOVEMBER 12, 2019

You can read more details about this evolving situation in the WSJ article linked above, and other takes in tech, business, and social media that have begun to populate the interwebs. Was this due to the growing experience and reporting of surprise medical bills? The media coverage of hospitals suing patients for late payments?

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Northwest Suburban College

FEBRUARY 29, 2024

In this article, we will explore the essential roles and responsibilities of Dental Assistants, illustrating the impact they have on modern dentistry and the patient experience. By managing these administrative tasks, Dental Assistants play a vital role in optimizing workflow and maximizing productivity within dental practices.

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Northwest Career College

MARCH 1, 2024

This article will explain the benefits in greater detail and hopefully motivate you to continue investing in yourself and your professional development. Improving Patient Satisfaction Continuing education makes you better at your job. This means less waiting and hassle for patients.

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CollaborateMD

MAY 15, 2023

This article will highlight our HIMSS23 takeaways on what’s trending in the healthcare industry right now. Our interconnected and customizable solutions such as Updox, Charge Capture , DrChrono, CollaborateMD , and HealthWatch provide healthcare providers with the tools they need to take patient experience and efficiency to new heights!

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Walker Info - Patient Experience

OCTOBER 7, 2021

That makes customer experience an important brand differentiator. A Gartner research article takes that thought a step further by stating “Customer experience is the last source of sustainable differentiation and the new competitive battleground.”

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Walker Info - Patient Experience

MARCH 7, 2024

This article explores the fundamentals of CX, how to deliver a good customer experience, and tactics for pursuing continuous improvement. Use customer data and potential patterns to feed up shopping suggestions, consultative customer service, knowledge articles, and promotional offers. Why is customer experience essential?

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Customer Service Best Practices Communication Follow-Up 52

CollaborateMD

SEPTEMBER 26, 2024

There’s got to be a method that’s more direct and aligns with modern patient preferences. Well, there is, and it could fast become your medical billing secret weapon. Introducing broadcast messaging and SMS billing. In this article, we’ll look at the rise of SMS and broadcast messaging in healthcare.

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The Healthcare Blog

JULY 3, 2024

Also in 1973, the American Hospital Association, facing the threat of Congressional action, adopted a “patient bill of rights” that contained such guarantees as patients having the right to know the names of all the physicians treating them! The “caprices” of judgment, it seemed, were not just a patient problem.

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Health Populi

APRIL 12, 2024

To protect his licensure, the doctor asked the patient to drive from his home in West Virginia across the border into Ohio and “pull into a McDonald’s parking lot” from which the patient could access Wi-Fi and engage with the Ohio-based doctor for the consultation. Mental health can be scaled with telehealth.

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Health Populi

JULY 1, 2019

These interests, like many other battles being fought around the concepts contained in the Bill of Rights these days, can be complicated. The usual reasons are related to withholding of necessary care, excessive cost, surprise patient billing, opioids, and numerous other factors that underpin a lot of rational negative responses.

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Health Populi

DECEMBER 22, 2022

the title of the article updating the winter 2022-23 sick-season asked. The CFPB will also continue to monitor medical debt, and for good reason: this Kaiser Health News research program has been highlighting providers’ lawsuits suing patients for unpaid bills, such as this column asking, “Will your hospital sue you?”.

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CollaborateMD

FEBRUARY 3, 2025

Encourage retention of patients or usage of optional/elective medical services by opening much-needed provider-to-patient lines of communication. Increase patient follow-up care. Help individual patients with their healthcare needs or billing questions. Enter: The rise of broadcast communication in healthcare.

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MedQuest College

DECEMBER 18, 2024

In this article, well delve into the role of Dental Assistants in modern dentistry, exploring how their role has evolved, the skills now in demand, and the career paths that await. How Dental Assistants Contribute to Patient-Centered Care Dental assistants contribution to patient-centered care.

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Health Populi

MARCH 13, 2019

In full disclosure, last year when this issue was being curated, I was part of a team that proposed to submit an article for the publication, but our submission was not accepted]. patients in 2019 — patients, consumers, people, health citizens? Karandeep Singh of the University of Michigan (GO BLUE!

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Sensible Medicine

FEBRUARY 6, 2025

That symbolizes the patient experience. Gone are the days of schlepping over to the medical library, scouring Index Medicus for relevant literature, pulling journals off the shelves and photocopying articles. Physicians do not know which articles to read or how to read them. It is coarse and threadbare.

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