The Healthcare Blog

JUNE 11, 2024

Rabin wondered, in StatNews , if the government has learned anything from COVID communications failures: in regards to a potential bird flu outbreak, “…we think that the federal government is once again failing to follow best practices when it comes to communicating transparently about an uncertain, potentially high-risk situation.”

Tests 112

Tests Communication Diagnostics Best Practices 112

Relias

JULY 30, 2024

Whether your organization is looking to improve its hiring and retention efforts for individuals with a disability or working to help businesses in your community with these efforts, this article will help guide you through the basics. Ensure physical spaces, digital platforms, and communication methods are accessible to everyone.

Communication 96

Communication Best Practices 96

EvidenceCare

NOVEMBER 5, 2024

In this article, we’ll explore practical approaches to some of healthcare’s most pressing challenges – from preserving local care access while achieving system-wide efficiency, to implementing new technologies without disrupting critical operations. .”

Best Practices 130

Best Practices Documentation Patient Experience Billing 130

MedicalGPS

NOVEMBER 9, 2022

Reviewing our recent healthcare customer service articles , below are ten front-line service training tips for medical staff that are essential to providing an environment of courtesy and respect for your patients: Eye Contact is Essential- To create an environment of courtesy, it is essential to make eye contact with the patient.

Customer Service 95

Customer Service Communication Patient Experience Huddles/Rounds 95

Relias

MAY 13, 2024

In this article, we’ll review nursing maneuvers for shoulder dystocia and the key role nurses play in shoulder dystocia cases. Education and teamwork simulation training can help ensure the best outcomes. Keeping up-to-date with obstetric best practices is integral to shoulder dystocia preparedness.

Best Practices 98

Best Practices Follow-Up Teamwork Continuing Education 98

Health Prime

MAY 2, 2024

Learn other strategies to build your online presence and market your practice in our blog How to market your medical practice and improve your business. Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

Valant

SEPTEMBER 7, 2024

Marketing a behavioral health practice is about clearly communicating your expertise and the value of your services. Relevant, high-quality content can improve your SEO rankings, making it easier for potential clients to find you online. Mobile optimization is also important, as many users may access your site from their smartphones.

Certification 98

Certification Scheduling Continuing Education Best Practices 98

Health Populi

APRIL 7, 2020

While the collective practice of #StayHome to #FlattenTheCurve is the best-practice advice from the science leaders at CDC, the NIAID and the U.S. These and other self-care tactics are taking hold in the U.S. Having children didn’t make much of a difference in stress levels.

Best Practices 106

Best Practices Collaboration Communication Hospital 106

Walker Info - Patient Experience

MARCH 7, 2024

This article explores the fundamentals of CX, how to deliver a good customer experience, and tactics for pursuing continuous improvement. With the rise of online reviews and social media, customers have a global megaphone to communicate about brands. Offer transparent pricing, clear policies, and honest communication.

Customer Service 52

Customer Service Best Practices Communication Follow-Up 52

CollaborateMD

SEPTEMBER 26, 2024

There’s got to be a better way to communicate. In this article, we’ll look at the rise of SMS and broadcast messaging in healthcare. Sharpen your competitive edge with a communication tool that gets through to your patients. In healthcare communication, this stands true. Nine in 10 Americans own a smartphone.

Billing 52

Billing Medication Communication HIPAA 52

CollaborateMD

SEPTEMBER 13, 2024

In this article, we will help you understand this dynamic and complex problem. RELATED ARTICLE:  Incorporating Patient Feedback to Improve Practice Productivity Why Patient Feedback Matters Patient feedback helps you define common problems in your practice. Finally, use communication tools that allow for personalization.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Scheduling 52

Minority Nurse

JULY 8, 2024

By sharing our expertise through television segments, podcasts, social media, or articles, we can educate the public about important health issues and how our products or services can help. Professional Growth: Engaging in media opportunities allows you to develop new skills , such as public speaking, writing, and digital communication.

Collaboration 59

Collaboration Communication Best Practices Patient Care 59

Northwest Suburban College

JUNE 7, 2024

In this article, we will take a closer look at the advantages of participating in Northwest Suburban College’s medical assistant externship program, which emphasizes the importance of practical training and real-world experience in shaping well-rounded, competent professionals.

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

Northwest Career College

JULY 10, 2024

This article will outline the responsibilities of a remote legal assistant and the associated benefits, as well as guide how to thrive in this expanding field. Client Communication: Communication with clients, witnesses, and other relevant parties to the case via email, phone, or video conferencing.

Documentation 40

Documentation Communication Scheduling Time Management 40

Northwest Suburban College

MAY 24, 2024

In this article, we will provide a comprehensive look at the rewarding career of a dental assistant, discussing their roles and responsibilities, the skills required to excel in the field, opportunities for professional development, and the lasting impact they make on the dental care community.

Continuing Education 52

Continuing Education Sterilization Certification Communication 52

Health Prime

JANUARY 24, 2024

Specifically, medical providers must invest in robust telehealth solutions to facilitate virtual consultations, remote patient monitoring, and seamless patient communication. Healthcare providers must focus on delivering a holistic patient experience, leveraging technology to enhance communication, education, and overall satisfaction.

Billing 52

Billing Communication Medication Appointments 52

Valant

MARCH 1, 2024

Starting your own behavioral health practice requires patience and commitment. The transition from being a clinician to a practice owner is challenging, but also offers unique rewards. In this article, we present a brief guide on how to start a therapy practice. Your EHR software can help with HIPAA compliance.

Billing 52

Billing HIPAA Patient Centered Care Follow-Up 52

Intercoast

NOVEMBER 21, 2024

In this article, we explore the ethical responsibilities of substance abuse counselors in California and outline strategies for providing ethical and culturally competent care. Address Language Barriers Communication can be a significant barrier to effective treatment for clients who speak languages other than English.

Continuing Education 52

Continuing Education Best Practices Collaboration Follow-Up 52

Southern Careers Institute

JULY 31, 2023

This article looks at factors influencing these evolutions. MAs today play a vital role in managing and updating EHRs to ensure accurate and accessible patient information, streamline administrative tasks, and facilitate open communication within the healthcare team.

Medical Assistant 52

Medical Assistant Medication Interdisciplinary Team Collaboration 52

Health Prime

JULY 13, 2023

According to a 2021 FPM Journal article , as healthcare costs spiral higher, more payers are looking to replace the fee-for-service (FFS) system with value-based payment models focused on quality (rather than quantity) care. The healthcare industry has experienced a profound transformation.

Patient Centered Care 52

Patient Centered Care Collaboration Patient Satisfaction Tests 52

Health Populi

NOVEMBER 12, 2019

You can read more details about this evolving situation in the WSJ article linked above, and other takes in tech, business, and social media that have begun to populate the interwebs. I’ve pointed to the Dignity Health campaign #HelloHumanKindness as a best practice communications and branding strategy for helping heal healthcare.

Collaboration 66

Collaboration Hospital HIPAA Best Practices 66

Practice Builders

JANUARY 30, 2024

Social media’s rise has not only transformed communication, but it has also given healthcare practitioners new opportunities for audience engagement. This not only fortifies your online credibility but also fosters trust among your patient community, a crucial aspect of social media marketing for healthcare.

Communication 52

Communication Patient Experience Patient Satisfaction Best Practices 52

Northwest Career College

APRIL 8, 2024

Best Practices for Managing Online Reviews Internet reviews are essential for demonstrating a professional’s reputation online or in business circles. Offer sincere apologies for any inconvenience caused and provide an opportunity to discuss the problem privately, including contact information for further communication.

Best Practices 40

Best Practices Appointments Patient Experience Scheduling 40

Medical Advantage

NOVEMBER 13, 2023

In this blog post, we will explore the importance of implementing cost containment initiatives and provide an in-depth look at the top healthcare best practices that can help reduce healthcare spending. Pre-authorizations, benefits verification, and accurate data collection are all critical components of successful claim submissions.

Billing 52

Billing Insurance Patient Satisfaction Follow-Up 52

Northwest Suburban College

JUNE 14, 2024

In this article, we will delve into the multifaceted role of Pharmacy Technicians, discussing their responsibilities, the impact they have on the health care system, and the importance of a comprehensive education and hands-on training in successfully preparing for a career in this rewarding profession.

Customer Service 52

Customer Service Patient Safety Teamwork Insurance 52

Relias

OCTOBER 25, 2022

Adapting communications to meet urgent needs. Communication is always a key priority in a high reliability-focused organization. A few key highlights that Memorial Hermann utilized as part of their communication strategy included: Ensuring open and transparent communication. Key strategic partner for quality education.

Patient Safety 52

Patient Safety Communication Best Practices Patient Care 52

CollaborateMD

JANUARY 3, 2024

RELATED ARTICLE: 5 Healthcare Data Security Threats to Watch For Ensuring Data Encryption and Secure Transmission The third component of how HIPAA influences medical billing software focuses on data. Data Backup and Disaster Recovery Planning Taking preventative measures is another best practice when using medical billing platforms.

HIPAA 52

HIPAA Billing Medication Best Practices 52

Health Populi

JUNE 26, 2018

A recent Verge article asked that not-so-unthinkable scenario. Join the community to share best practices, dilemmas, and learnings. Adam Connor, Head of the Design Transformation practice at Mad*Pow, shared practical lessons on innovation beyond the lab. conversations to a contact without her permission.

Follow-Up 75

Follow-Up Customer Service Patient Centered Care Medication 75

Northwest Career College

MARCH 18, 2024

This article will explain the advantages of continuing education for those in medical billing and coding and hopefully encourage you to prioritize your professional growth as you progress through your career.

Continuing Education 40

Continuing Education Billing Medication Patient Satisfaction 40

Northwest Suburban College

MAY 7, 2024

Dental Assistants play a critical role in ensuring the smooth operation of dental practices, working closely with dentists and other dental professionals to deliver quality care to patients. – Office Communication: Handling phone calls and emails, liaising with dental suppliers, and coordinating referrals to other dental specialists.

Vital Signs 52

Vital Signs Continuing Education Sterilization Appointments 52

Health Prime

JULY 13, 2023

According to a 2021 FPM Journal article , as healthcare costs spiral higher, more payers are looking to replace the fee-for-service (FFS) system with value-based payment models focused on quality (rather than quantity) care. The healthcare industry has experienced a profound transformation.

Patient Centered Care 40

Patient Centered Care Collaboration Patient Satisfaction Tests 40

Walker Info - Patient Experience

APRIL 4, 2022

This article outlines four steps for designing your listening architecture. Communicating and storytelling are key to activating a customer-focused culture. Escalate engagement and communication. Work with marketing and communications colleagues to develop a comprehensive communications and engagement plan for CX.

Follow-Up 52

Follow-Up Communication Best Practices Admissions 52

Walker Info - Patient Experience

OCTOBER 7, 2021

In this article, we’ll focus on a key element of VOC programs – surveys. While there are many ways to listen to your customers, few are as practical and accepted as conducting surveys. In this article, we’ll share rules, tips, and nuances to help you adopt the right approach to gathering the voice of your customers.

Follow-Up 52

Follow-Up Best Practices Documentation Communication 52

Relias

MAY 21, 2024

In this article, we’ll cover six principles of trauma-informed care that form the foundation of this approach. Trauma-informed care can help resolve the lasting and pervasive effects of trauma on people’s health and well-being, remove barriers to care, and improve the efficacy of other care practices.

Collaboration 52

Collaboration Best Practices Acute Care Communication 52

Relias

OCTOBER 20, 2021

Telehealth has enabled providers to offer care to clients no matter where they live, without the need to break social distancing best practices. on the latest best practices, organizations must always be thinking of the best way to provide training. Telehealth technology is one great example. up to date?on

Follow-Up 52

Follow-Up Best Practices Appointments Tests 52

Relias

OCTOBER 3, 2022

While the steps your organization takes to prepare for a disaster may vary based on its location, there are certain best practices everyone can follow. To help your organization provide the best response possible, we’ve put together this resource on disaster behavioral health.

Best Practices 52

Best Practices Communication Medication 52

Walker Info - Patient Experience

OCTOBER 7, 2021

A Gartner research article takes that thought a step further by stating “Customer experience is the last source of sustainable differentiation and the new competitive battleground.” The dealer follows up with communication including additional tips for making the buying experience easy. It’s time to talk to Walker.

Customer Service 52

Customer Service Follow-Up Best Practices Communication 52