The Healthcare Blog

JUNE 11, 2024

Rabin wondered, in StatNews , if the government has learned anything from COVID communications failures: in regards to a potential bird flu outbreak, “…we think that the federal government is once again failing to follow best practices when it comes to communicating transparently about an uncertain, potentially high-risk situation.”

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Tests Communication Diagnostics Best Practices 82

Northwest Suburban College

JUNE 7, 2024

In this article, we will take a closer look at the advantages of participating in Northwest Suburban College’s medical assistant externship program, which emphasizes the importance of practical training and real-world experience in shaping well-rounded, competent professionals.

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

Minority Nurse

JULY 8, 2024

By sharing our expertise through television segments, podcasts, social media, or articles, we can educate the public about important health issues and how our products or services can help. Professional Growth: Engaging in media opportunities allows you to develop new skills , such as public speaking, writing, and digital communication.

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Collaboration Communication Best Practices Patient Care 59

Relias

MAY 13, 2024

In this article, we’ll review nursing maneuvers for shoulder dystocia and the key role nurses play in shoulder dystocia cases. Education and teamwork simulation training can help ensure the best outcomes. Keeping up-to-date with obstetric best practices is integral to shoulder dystocia preparedness.

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Best Practices Follow-Up Teamwork Continuing Education 98

Northwest Suburban College

MAY 24, 2024

In this article, we will provide a comprehensive look at the rewarding career of a dental assistant, discussing their roles and responsibilities, the skills required to excel in the field, opportunities for professional development, and the lasting impact they make on the dental care community.

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Continuing Education Sterilization Certification Communication 52

MedicalGPS

NOVEMBER 9, 2022

Reviewing our recent healthcare customer service articles , below are ten front-line service training tips for medical staff that are essential to providing an environment of courtesy and respect for your patients: Eye Contact is Essential- To create an environment of courtesy, it is essential to make eye contact with the patient.

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Customer Service Communication Huddles/Rounds Patient Experience 95

Northwest Career College

APRIL 8, 2024

Best Practices for Managing Online Reviews Internet reviews are essential for demonstrating a professional’s reputation online or in business circles. Offer sincere apologies for any inconvenience caused and provide an opportunity to discuss the problem privately, including contact information for further communication.

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Best Practices Appointments Patient Experience Scheduling 40

Health Prime

JANUARY 24, 2024

Specifically, medical providers must invest in robust telehealth solutions to facilitate virtual consultations, remote patient monitoring, and seamless patient communication. Healthcare providers must focus on delivering a holistic patient experience, leveraging technology to enhance communication, education, and overall satisfaction.

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Billing Communication Appointments Medication 52

Valant

SEPTEMBER 7, 2024

Marketing a behavioral health practice is about clearly communicating your expertise and the value of your services. Relevant, high-quality content can improve your SEO rankings, making it easier for potential clients to find you online. Mobile optimization is also important, as many users may access your site from their smartphones.

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Certification Scheduling Continuing Education Best Practices 52

Southern Careers Institute

JULY 31, 2023

This article looks at factors influencing these evolutions. MAs today play a vital role in managing and updating EHRs to ensure accurate and accessible patient information, streamline administrative tasks, and facilitate open communication within the healthcare team.

Medical Assistant 52

Medical Assistant Medication Interdisciplinary Team Collaboration 52

Health Prime

MAY 2, 2024

Learn other strategies to build your online presence and market your practice in our blog How to market your medical practice and improve your business. Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience.

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Follow-Up Appointments Billing Scheduling 89

Northwest Suburban College

JUNE 14, 2024

In this article, we will delve into the multifaceted role of Pharmacy Technicians, discussing their responsibilities, the impact they have on the health care system, and the importance of a comprehensive education and hands-on training in successfully preparing for a career in this rewarding profession.

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Customer Service Patient Safety Teamwork Insurance 52

Medical Advantage

NOVEMBER 13, 2023

In this blog post, we will explore the importance of implementing cost containment initiatives and provide an in-depth look at the top healthcare best practices that can help reduce healthcare spending. Pre-authorizations, benefits verification, and accurate data collection are all critical components of successful claim submissions.

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Billing Insurance Patient Satisfaction Follow-Up 52

CollaborateMD

JANUARY 3, 2024

RELATED ARTICLE: 5 Healthcare Data Security Threats to Watch For Ensuring Data Encryption and Secure Transmission The third component of how HIPAA influences medical billing software focuses on data. Data Backup and Disaster Recovery Planning Taking preventative measures is another best practice when using medical billing platforms.

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HIPAA Billing Medication Best Practices 52

Northwest Career College

MARCH 18, 2024

This article will explain the advantages of continuing education for those in medical billing and coding and hopefully encourage you to prioritize your professional growth as you progress through your career.

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Continuing Education Billing Medication Patient Satisfaction 40

Relias

OCTOBER 25, 2022

Adapting communications to meet urgent needs. Communication is always a key priority in a high reliability-focused organization. A few key highlights that Memorial Hermann utilized as part of their communication strategy included: Ensuring open and transparent communication. Key strategic partner for quality education.

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Patient Safety Communication Best Practices Patient Care 52

Northwest Suburban College

MAY 7, 2024

Dental Assistants play a critical role in ensuring the smooth operation of dental practices, working closely with dentists and other dental professionals to deliver quality care to patients. – Office Communication: Handling phone calls and emails, liaising with dental suppliers, and coordinating referrals to other dental specialists.

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Vital Signs Continuing Education Sterilization Appointments 52

Relias

MAY 21, 2024

In this article, we’ll cover six principles of trauma-informed care that form the foundation of this approach. Trauma-informed care can help resolve the lasting and pervasive effects of trauma on people’s health and well-being, remove barriers to care, and improve the efficacy of other care practices.

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Collaboration Best Practices Communication Acute Care 52

Health Populi

APRIL 7, 2020

While the collective practice of #StayHome to #FlattenTheCurve is the best-practice advice from the science leaders at CDC, the NIAID and the U.S. These and other self-care tactics are taking hold in the U.S. Having children didn’t make much of a difference in stress levels.

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Best Practices Collaboration Communication Hospital 106

Northwest Career College

MARCH 23, 2024

If you are a current or aspiring dental administrative assistant, dental front office assistant, treatment or benefits coordinator, or dental office manager, this article is for you! In that article, we established why it is essential to focus on patient record-keeping and data privacy (hint…it’s a lawsuit waiting to happen if you don’t!).

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Best Practices Patient Records Continuing Education Communication 40

Health Populi

NOVEMBER 12, 2019

You can read more details about this evolving situation in the WSJ article linked above, and other takes in tech, business, and social media that have begun to populate the interwebs. I’ve pointed to the Dignity Health campaign #HelloHumanKindness as a best practice communications and branding strategy for helping heal healthcare.

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Collaboration Hospital HIPAA Best Practices 66

Walker Info - Patient Experience

MARCH 7, 2024

This article explores the fundamentals of CX, how to deliver a good customer experience, and tactics for pursuing continuous improvement. With the rise of online reviews and social media, customers have a global megaphone to communicate about brands. Offer transparent pricing, clear policies, and honest communication.

Customer Service 52

Customer Service Best Practices Communication Follow-Up 52

Relias

OCTOBER 3, 2022

While the steps your organization takes to prepare for a disaster may vary based on its location, there are certain best practices everyone can follow. To help your organization provide the best response possible, we’ve put together this resource on disaster behavioral health.

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Best Practices Communication Medication 52

EvidenceCare

APRIL 16, 2024

From understanding the audit requirements to implementing technology for streamlined admission documentation , this article offers actionable strategies to ensure hospitals are well-prepared for the rigorous evaluation process. CERT audits can be stressful for staff unfamiliar with the process.

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Health Populi

JUNE 26, 2018

A recent Verge article asked that not-so-unthinkable scenario. Join the community to share best practices, dilemmas, and learnings. Adam Connor, Head of the Design Transformation practice at Mad*Pow, shared practical lessons on innovation beyond the lab. conversations to a contact without her permission.

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Follow-Up Customer Service Patient Centered Care Medication 75

Walker Info - Patient Experience

OCTOBER 7, 2021

Customer touchpoints might include marketing emails, phone calls, online chats, social media, shipment tracking, word-of-mouth recommendations, knowledge articles, surveys, and invoicing. Soliciting communication. The best way for assessing the customer experience is by asking the customer base what they think.

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Best Practices Documentation Communication 52

Valant

MARCH 1, 2024

Starting your own behavioral health practice requires patience and commitment. The transition from being a clinician to a practice owner is challenging, but also offers unique rewards. In this article, we present a brief guide on how to start a therapy practice. Your EHR software can help with HIPAA compliance.

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Billing HIPAA Patient Centered Care Scheduling 52

Walker Info - Patient Experience

APRIL 4, 2022

This article outlines four steps for designing your listening architecture. Communicating and storytelling are key to activating a customer-focused culture. Escalate engagement and communication. Work with marketing and communications colleagues to develop a comprehensive communications and engagement plan for CX.

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Follow-Up Communication Best Practices Huddles/Rounds 52

Practice Builders

JANUARY 30, 2024

Social media’s rise has not only transformed communication, but it has also given healthcare practitioners new opportunities for audience engagement. This not only fortifies your online credibility but also fosters trust among your patient community, a crucial aspect of social media marketing for healthcare.

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Communication Patient Experience Patient Satisfaction Best Practices 52

Walker Info - Patient Experience

OCTOBER 7, 2021

In this article, we’ll focus on a key element of VOC programs – surveys. While there are many ways to listen to your customers, few are as practical and accepted as conducting surveys. In this article, we’ll share rules, tips, and nuances to help you adopt the right approach to gathering the voice of your customers.

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Follow-Up Best Practices Documentation Communication 52

Relias

OCTOBER 20, 2021

Telehealth has enabled providers to offer care to clients no matter where they live, without the need to break social distancing best practices. on the latest best practices, organizations must always be thinking of the best way to provide training. Telehealth technology is one great example. up to date?on

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Follow-Up Best Practices Appointments Tests 52

Walker Info - Patient Experience

OCTOBER 7, 2021

A Gartner research article takes that thought a step further by stating “Customer experience is the last source of sustainable differentiation and the new competitive battleground.” The dealer follows up with communication including additional tips for making the buying experience easy. It’s time to talk to Walker.

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Customer Service Follow-Up Best Practices Communication 52