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Insights from Digital Health Leaders at ViVE 2025

EvidenceCare

By replacing traditional pre-op visits with a digital experience, Kaiser not only improved efficiency but also reduced unnecessary testing and saved millions of dollars. We find contextual information about where patients are in their journey and provide just-in-time, bite-sized information in ways they prefer and can revisit as needed.

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5 SMART Goals for Medical Assistants

Northwest Career College

Here, the focus is to enhance these much-needed communication skills for a better patient experience. Specific: I will improve my communication in patient relationships by practicing active listening and clear explanations during appointments. Measurable: I will complete a class to become certified in CPR and pass a final test.

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Telehealth Analysis: The Pros & Cons

We Care Online

Telehealth allows these patients to receive timely care without the added burden of physically getting to a clinic or hospital. Convenience and Time Savings Telehealth appointments save time for both patients and healthcare providers. This reduced connection may impact patient satisfaction and the overall quality of care.

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What is the Quadruple Aim of healthcare?

Mobius MD

In their article, Dr. Bodenheimer and Dr. Sinsky emphasized that physician burnout is associated with lower patient satisfaction, reduced health outcomes, and increased costs. They state clearly: “Burnout among the health care workforce threatens patient-centeredness and the Triple Aim.”

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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

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Importance of Patient Satisfaction in Healthcare + Tips to Improve 

Medical Advantage

Ask any leader in a health care organization if they value patient satisfaction, and the answer will be an immediate yes. As the discussion continues, you are sure to hear terms such as “patient engagement,” “patient delight,” or “partnership” to describe the relationship between the provider group and the patient.

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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?