Health Populi

APRIL 10, 2018

Among those patients who do access their EHR, the most important data sought were lab test results (for 92% of those who accessed their EHR), current list of medications (79%), summaries of their office visit (76%), and a list of health/medical problems 70%. The message: “Your prescription on your schedule!”

Tests 83

Tests Scheduling Appointments Patient Experience 83

Health Populi

OCTOBER 26, 2023

” But ONC data belies that: as it happens, patients can handle the truth, as we learn that 9 in 10 U.S. patients viewed their laboratory test results online in 2022. So what are patients most keen to access online in their medical records or portal?

Tests 103

Tests Medication Appointments Billing 103

Health Populi

FEBRUARY 15, 2021

Alissa Knight , an expert on hacking and cybersecurity, conducted this research by first downloading 30 mHealth apps in collaboration with the companies, to do penetration testing of their apps and APIs. The test was conducted over two weeks with six months of static code analysis. Sidebar on “what is an ‘API?

HIPAA 118

HIPAA Tests Long Term Care Insurance 118

Health Populi

MARCH 10, 2020

Six in ten people are open to health and wellness services via virtual channels, over half like the idea of remote monitoring linking with at-home devices, and 1 in 2 people would be open to routine appointments through telehealth. Nearly one-half would also be keen on mental health appointments and specialty visits for chronic conditions.

Appointments 139

Appointments HIPAA Documentation Tests 139

Health Populi

SEPTEMBER 10, 2019

Using digital tech has improved consumers’ experiences with health care providers across a range of tasks: 53% told Philips it’s easier to schedule appointments, 47% think it’s easier to get test results, 42% receive appointment reminders, and 27% are able to monitor health indicators on their own.

Patient Experience 91

Patient Experience Collaboration Appointments Transfers 91

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52

Practice Builders

AUGUST 11, 2024

Understanding these complaints instead of taking the position of stubborn ignorance is the first step toward improving patient experience. In this blog post, we talk about some of the most common patient complaints against doctors and hospitals and how healthcare providers can address these issues.

Appointments 52

Appointments Patient Experience Communication Patient Satisfaction 52

Health Populi

JULY 29, 2022

In another factor to add into the retail health landscape, Dollar General (DG) the 80-year old retailer known for selling low-priced fast-moving consumer goods in peoples’ neighborhoods appointed a healthcare advisory panel this week. So even older work-age patients are seeking the convenient communication channel of text in 2022.

Appointments 87

Appointments Follow-Up Scheduling Insurance 87

Health Populi

JUNE 27, 2024

Patients’ experience with health care in the U.S. adult consumers’ perspectives defined “patient experience” (PX) as, “The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” The study into U.S.

Discharges 62

Discharges Scheduling Appointments Billing 62

MedicalGPS

SEPTEMBER 7, 2022

If your organization has an ongoing patient experience survey in place, such as M3-Patient Experience ®, many of the seven steps have already been accomplished for your practice. 1 – Collect Patient Experience Survey Data There are many ways (modes) to collect patient experience survey data.

Patient Experience 52

Patient Experience Customer Service Patient Satisfaction Follow-Up 52

Health Populi

JUNE 18, 2024

Health care access is a challenge in rural and urban areas, cities and suburbs, and across more demographic groups than you might realize, as we see wait times grow for appointments, primary care shortages, and delays in screening plaguing health systems around the world.

Triage 71

Triage Appointments Collaboration Scheduling 71

Health Populi

FEBRUARY 7, 2018

Assumption 2: Providing transportation to/from health care services will bolster patients’ appointment-making. adults miss medical appointments each year due to transportation challenges, many of whom earn lower incomes. Just because a patient has access to health services doesn’t mean their outcomes will improve.

Appointments 59

Appointments Follow-Up Tests Hospital 59

CollaborateMD

SEPTEMBER 13, 2024

Here are five benefits you can enjoy from insights provided by patients: Improved patient satisfaction:  Regular feedback helps you find and solve problems in your practice. These fixes can lead to higher patient satisfaction. More revenue:   Studies  link positive patient experiences with increased hospital revenue.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

Arkenea

JULY 12, 2024

This whole recommendation process falls into the patient referral process. A referral process involves obtaining patient information such as insurance details, and demographics; also scheduling appointments. This task can get cumbersome, so a patient referral tracking system manages the referral process.

Medication 52

Medication Follow-Up Appointments Tests 52

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Health Populi

JANUARY 13, 2021

Almost overnight, school lessons and doctors’ appointments were online. This has been particularly true for health care, inspiring virtual appointments and medical tests administered at home, as growing virtual care platforms support peoples’ self-care for health care.

Appointments 71

Appointments Tests Medication Patient Experience 71

Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. They also can view test results, request prescriptions, and manage their appointments, all at the time most convenient for them without having to call the provider.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

MedicalGPS

AUGUST 24, 2022

E4E has been field tested in hundreds of physician practices, in both primary care and specialty care settings, resulting in measurable, tangible improvements to practice workflow and customer service quality levels.

Customer Service 52

Customer Service Patient Experience Best Practices Appointments 52

MedVA

DECEMBER 7, 2023

With an influx of patients seeking last-minute appointments, increased administrative tasks, and the general chaos of the festive season, healthcare providers must find innovative solutions to manage the holiday rush efficiently. Streamlined communication improves patient satisfaction and reduces the stress on front desk staff.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Arkenea

OCTOBER 16, 2024

This could be healthcare educational resources, appointment bookings, online consultations, referrals, etc. By making an accessible website, hospitals ensure that every patient has equal access to online content and medical care. Conduct usability tests, and surveys, and engage with advocacy groups to gather insights.

Best Practices 84

Best Practices Communication Tests Hospital 84

Valant

MARCH 30, 2024

These types of assessments can include standardized psychological tests, clinical interviews, and symptom inventories. Checklists serve as guides for therapists and counselors, helping them navigate through the intake process and ensuring consistency across patient interactions regardless of who conducts the intake.

Best Practices 52

Best Practices Medical History Communication Documentation 52

Arkenea

DECEMBER 2, 2024

An integrated patient portal connects with the ePHI (Protected Health Information) of the healthcare organization and renders services. Building and deploying an integrated portal demands money, time, and resources, however, the outcome of it is improved patient experience.

HIPAA 52

HIPAA Appointments Scheduling Tests 52

Medical Advantage

MARCH 18, 2024

Scheduling Many roles serve as the voice of the practice and appointment scheduling is a major one. When managing practice appointment scheduling, here are a few questions to ask. Does the scheduler focus solely on helping the patient, rather than the perception of being hurried and desperate to move on to the next call?

Patient Satisfaction 52

Patient Satisfaction Scheduling Best Practices Patient Experience 52

Relias

JANUARY 8, 2024

The role of HCAHPS in determining reimbursement Since 2012, HCAHPS’ patient satisfaction scores have been pivotal in hospital reimbursement through the Hospital Value-Based Purchasing Program. Improve your patient satisfaction scores More than ever, a hospital’s success is contingent on its ability to prioritize patient experience.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Northwest Suburban College

NOVEMBER 15, 2024

This experience is invaluable for understanding the daily operations of healthcare facilities and improving your decision-making skills. You’ll learn to assist with patient exams, prepare medical instruments, and perform diagnostic tests. This training enhances the patient experience and improves overall care quality.

Medical Assistant 59

Medical Assistant Medication Vital Signs Medical Terminology 59

Health Populi

DECEMBER 4, 2023

Deloitte’s 2023 Health Care Consumer survey polled 2,014 US adults and found that one-half overall felt that AI had the potential to improve access to care (such as lowering wait times for appointments), and nearly one-half so said AI could improve affordability in the form of lowering individuals’ health care costs.

Triage 77

Triage Collaboration Appointments Tests 77

CollaborateMD

SEPTEMBER 26, 2024

Fewer No-Shows When patients don’t show up for their appointments, others miss out. Communication tools like automated appointment reminders can remedy this. They can prompt patients to arrive on time or reschedule their appointments if needed. Just be sure to test your automations before go-live.

Billing 52

Billing Medication Communication HIPAA 52

CollaborateMD

JANUARY 31, 2024

Such software often includes features for appointment scheduling and patient management. Scheduling and Patient Follow-Up The software should let you schedule appointments, send reminders, and keep track of patient records. This makes sure patients have a good experience from start to end. 

Billing 52

Billing Medication Follow-Up Insurance 52

Northwest Suburban College

FEBRUARY 29, 2024

. – Body mass index assessment: Calculating a patient’s body mass index (BMI) can help assess their risk for obesity-related conditions such as diabetes, heart disease, and certain types of cancer.

Medical Assistant 52

Medical Assistant Medication Patient Education Vital Signs 52

Guideway Care

JANUARY 14, 2025

By fostering joint effort in managing a patients treatment plan, unnecessary tests and procedures can be curtailed. By receiving adequate guidance from advocates, patients can avoid ineffective practices such as repetitive testing or overlooking scheduled appointments that could degrade their overall health outcomes.

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Arkenea

OCTOBER 15, 2024

Better Patient Engagement With mobile EHR apps, patients have direct access to their medical records, lab results, and appointment schedules. They can engage in video consultations, ask questions, refill prescriptions, and receive reminders for upcoming appointments or medication refills.

Tests 52

Tests Medical History HIPAA Best Practices 52

Health Populi

OCTOBER 4, 2021

It takes some paperwork, testing, and information uploading and computer entry to build up a dossier that enables one to fly into Belgium. and second, providing me various instructions for traveling to Belgium , links to forms to complete before arriving at the airport, and a COVID-19 section for information and testing logistics.

Tests 87

Tests Certification Scheduling Transfers 87

Arkenea

OCTOBER 10, 2024

The report also states that 31 percent of the people think that an engaging user experience is a top priority for the website design. User experience in healthcare web design plays a critical role in SEO ranking, accessibility and inclusivity, and improving patient experience.

HIPAA 52

HIPAA Tests Transfers Patient Satisfaction 52

Health Populi

JUNE 5, 2024

Hardware like the Surface Laptop 6 with its new features like the NPU, the larger vertical screen, and improved audio and graphic capabilities can be deployed to support the effectiveness, productivity, and well-being of team members – and their patients. That’s just a quick snapshot of a nurse-patient encounter.

Unit Organization and Environment 71

Unit Organization and Environment Collaboration Documentation Acute Care 71

Health Populi

OCTOBER 12, 2018

There’s another bit of news out this week re-shaping the retail health landscape: that Walgreens is now partnering with LabCorp to be a channel for consumer-facing clinical lab testing.

Insurance 61

Insurance Appointments Documentation Tests 61

Health Populi

DECEMBER 20, 2024

Here you have the latest data from The Commonwealth Fund detailing cost-related problems for people who were under-insured or lacked continuous coverage resulting in not filling prescriptions, skipping recommended tests or treatments, avoiding seeing a doctor when sick, or not getting specialty care when needed.

Insurance 118

Insurance Follow-Up Medication Hospital 118