Practice Builders

MARCH 22, 2024

In today’s rapidly evolving healthcare landscape, patient satisfaction stands as a crucial metric for evaluating the quality of care provided. With the advent of telehealth, patient engagement has taken on a new dimension, offering innovative ways to improve the healthcare experience for both patients and providers.

Patient Satisfaction 59

Patient Satisfaction Appointments Scheduling Communication 59

Guideway Care

JULY 3, 2024

The healthcare industry attempts to enhance patient satisfaction in hospitals through the implementation of the 5 Ps of nursing rounding. This is proactive and forms a core part of quality patient care as patients’ needs are addressed satisfactorily and efficiently.

Patient Satisfaction 52

Patient Satisfaction Huddles/Rounds Discharges Patient Education 52

DropStat

FEBRUARY 16, 2024

The importance of nurses educating patients is well known and documented in studies showing that patient education results in greater patient compliance and leads to better health outcomes. Moreover, healthcare is increasingly shifting towards patient- and consumer-centered healthcare.

Patient Education 40

Patient Education Discharges Documentation Scheduling 40

Practice Builders

FEBRUARY 28, 2024

A user-friendly website not only enhances the practice’s professional image but also serves as a valuable tool for patient education. Ultimately, a good online presence contributes to improving the overall patient experience. Make listening to patients a top priority. Implement a system to collect patient feedback.

Patient Experience 90

Patient Experience Patient Satisfaction Appointments Communication 90

Northwest Career College

MAY 27, 2024

As a Dental Administrative Assistant, your role ensures every clinic patient has an excellent customer service experience. In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40

Medical Advantage

MARCH 28, 2024

Whether it is through secure messaging, telehealth services, or interactive patient portals, these tools offer multiple avenues for patients to engage with their healthcare. The opportunity for patients to take charge of their own health leads to better outcomes and improved patient satisfaction.

Patient Satisfaction 52

Patient Satisfaction Appointments Communication Scheduling 52

Northwest Suburban College

MARCH 22, 2024

Their administrative duties include: – Scheduling and managing appointments: Medical Assistants coordinate patient appointments, ensuring optimal use of healthcare providers’ time and minimizing patient wait-times.

Medical Assistant 52

Medical Assistant Medication Vital Signs Patient Education 52