Medical Advantage

MARCH 18, 2024

Ask any leader in a health care organization if they value patient satisfaction, and the answer will be an immediate yes. As the discussion continues, you are sure to hear terms such as “patient engagement,” “patient delight,” or “partnership” to describe the relationship between the provider group and the patient.

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Health Prime

MAY 16, 2024

From fostering financial transparency to minimizing billing errors and accelerating reimbursement, a well-optimized RCM system contributes significantly to patient satisfaction. By investing in advanced RCM technologies and practices , your medical practice can shape a positive and seamless healthcare journey for patients.

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Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. It is also essential that your practice regularly updates patient records to prevent billing errors and delays.

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Health Populi

JUNE 6, 2021

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. The post Telehealth Bolsters Patient Satisfaction (J.D.

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Guideway Care

JULY 3, 2024

The healthcare industry attempts to enhance patient satisfaction in hospitals through the implementation of the 5 Ps of nursing rounding. This is proactive and forms a core part of quality patient care as patients’ needs are addressed satisfactorily and efficiently.

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Mobius MD

NOVEMBER 26, 2024

In their article, Dr. Bodenheimer and Dr. Sinsky emphasized that physician burnout is associated with lower patient satisfaction, reduced health outcomes, and increased costs. They state clearly: “Burnout among the health care workforce threatens patient-centeredness and the Triple Aim.”

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Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

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CollaborateMD

MARCH 7, 2025

RELATED ARTICLE: How Automation is Revolutionizing Medical Claims Processing Accuracy What is Automation in Healthcare? Applications of automation span everything from medical billing and administrative processes to enhancing patient care through clinical decision support and real-time analytics. Reducing no-shows.

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Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

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Walker Info - Patient Experience

JANUARY 20, 2025

Once perceived as a healthcare nicety compared to service satisfaction scores, patient experience (PX) management now is a must-have when it comes to maximizing healthcare performance and improving medical outcomes. 1] A good patient experience correlates to a lower medical malpractice risk.

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CollaborateMD

FEBRUARY 3, 2025

The HIPAA Journal reveals a report in which experts investigated 23,000 medical malpractice lawsuits and found that more than 7,000 were due to communication failures. At the same time, providers see increased patient satisfaction and retention. Deliver flexible communication options for patients at their convenience.

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Practice Builders

FEBRUARY 28, 2024

In the competitive landscape of healthcare, patient experience plays a pivotal role in shaping the success and reputation of medical practices. Understanding the significance of patient experience in healthcare is crucial for building trust, satisfaction, and fostering long-term relationships.

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We Care Online

OCTOBER 28, 2024

Improved Access to HealthCare One of the most significant advantages of telehealth is that it improves access to medical care, particularly for individuals in rural or underserved areas. Telehealth allows these patients to receive timely care without the added burden of physically getting to a clinic or hospital. Pros of Telehealth 1.

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Health Populi

FEBRUARY 24, 2020

Patient-facing digital tools help patients with fairly basic tasks like making appointments, seeking doctors, and paying bills. Motivations for expanding digital tools for patients are to enhance access to care, empowering patients to monitor and manage their health, and deliver greater patient satisfaction.

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Health Prime

APRIL 11, 2024

Medical practices and billing services constantly seek ways to enhance efficiency and financial performance. However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction.

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Health Populi

JULY 20, 2020

About 1 in 2 patients now receive treatment at home instead of going to a provider’s office, using virtual tools like video conference calls (“Zoom-ing” for medical care), online chat, and mobile health apps downloaded on smartphones. We’re calling it Consumer Directed Virtual Care.”.

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Health Prime

JUNE 20, 2024

However, with fewer healthcare professionals available, patient-to-provider ratios increase, leading to longer wait times, rushed appointments, and reduced patient satisfaction. In extreme cases, this can result in delayed diagnoses and treatment, negatively impacting patient outcomes. At Health Prime, we can help!

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Billing Patient Care Appointments Patient Satisfaction 105

Health Prime

OCTOBER 10, 2024

Accurate coding is key Accurate medical coding is one fundamental aspect of maximizing reimbursements. Incorrect coding can result in claim denials or payment delays, negatively impacting cash flow and patient satisfaction. A 2023 IGNUX report states that hospital coding mistakes make up 63% of medical billing errors.

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Northwest Suburban College

DECEMBER 19, 2024

Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. Graduates are qualified to pursue certifications and employments as medical assistants, dental assistants, or pharmacy technicians. Handling billing and insurance claims is indispensable.

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Health Prime

OCTOBER 24, 2024

According to the American Academy of Professional Coders (AAPC) , benchmarking is critical for assessing and enhancing patient satisfaction, practicing financial stability, and improving care quality. Benchmarking allows you to identify trends and detect areas where your medical practice can improve processes.

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Health Prime

OCTOBER 24, 2024

According to the American Academy of Professional Coders (AAPC) , benchmarking is critical for assessing and enhancing patient satisfaction, practicing financial stability, and improving care quality. Benchmarking allows you to identify trends and detect areas where your medical practice can improve processes.

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Practice Builders

APRIL 25, 2024

A successful practice’s ability to schedule patient appointments effectively is essential in the dynamic healthcare industry. As healthcare digital marketing providers, we know that making the most of patients’ schedules not only guarantees improved productivity but also improves the patient experience in general.

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Northwest Career College

MAY 1, 2024

Medical Administrative Assistants are an essential part of the healthcare system. They play a significant role in scheduling patients and creating space for health providers to focus on delivering quality services. One of the most notable changes in patient scheduling is the widespread adoption of online appointment booking systems.

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MedVA

DECEMBER 7, 2023

The holiday season can be a challenging time for medical practices. With an influx of patients seeking last-minute appointments, increased administrative tasks, and the general chaos of the festive season, healthcare providers must find innovative solutions to manage the holiday rush efficiently.

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CollaborateMD

DECEMBER 5, 2023

Data that helps make decisions and increases prosperity in healthcare practices In the complex healthcare industry, medical billing metrics serve as guiding beacons for practices and billing services. Understanding Medical Billing Metrics Medical billing KPIs are essential metrics in the healthcare industry for several reasons.

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Billing Medication Patient Satisfaction Appointments 52

Northwest Suburban College

MARCH 22, 2024

Medical Assistants play a critical role in the healthcare ecosystem, offering vital support in various clinical and administrative tasks, and working closely with physicians, nurses, and other medical professionals. They also ensure that specimens are properly labeled and stored, minimizing the risk of error.

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Minority Nurse

JUNE 22, 2022

In January 2009, the Maricopa Integrated Health System (MIHS) staged the grand opening of the Refugee Women’s Health Clinic in Phoenix, Arizona with Dr. Crista Johnson, MD, FACOG as the founding medical director. The desired result would contribute to improved community health, higher performance outcomes and patient satisfaction.”

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MedicalGPS

JANUARY 11, 2023

Patient scheduling may seem easy enough on the surface; however, many physician practices, therapists, and other healthcare organizations miss opportunities to provide care to their patients simply because patients are not offered appointment slots that meet the patient’s needs. Take advantage of SMS and email.

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Scheduling Appointments Patient Satisfaction Follow-Up 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. Simply providing excellent medical treatment is not enough. The definition of care now includes every touchpoint—from appointments to invoices and everything in between. Patient experience focuses on perceptions whereas patient satisfaction deals with expectations.

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Patient Experience Patient Satisfaction Appointments Scheduling 52

Northwest Suburban College

SEPTEMBER 6, 2024

Medical assistants are indispensable healthcare professionals who play a key role in providing quality patient care and ensuring the smooth operation of medical facilities. Technical proficiency, including knowledge of medical procedures and techniques, is undoubtedly essential for these professionals to succeed in their roles.

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Medical Advantage

MARCH 28, 2024

Whether it is through secure messaging, telehealth services, or interactive patient portals, these tools offer multiple avenues for patients to engage with their healthcare. The opportunity for patients to take charge of their own health leads to better outcomes and improved patient satisfaction.

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Guideway Care

JULY 1, 2024

A significant shift in patient appointment scheduling is evident in today’s digital age. Did you know that 60% of Americans use online solutions to book their medical visits, while only 33% prefer calling? Here’s why some patients prefer an online scheduling option.

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Scheduling Appointments Patient Satisfaction Patient Experience 52

Health Prime

FEBRUARY 21, 2024

In the competitive healthcare landscape, finding opportunities to optimize your medical practice is crucial for long-term success. Nowadays, medical practices continually seek ways to enhance efficiency and boost revenue. Benefits of seeing one more patient per day 1.

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MedQuest College

JULY 19, 2024

In dental care, technical expertise is essential, but equally crucial is the ability to connect with patients on a personal level. Chairside manner, the way dental professionals interact with patients during appointments, plays a significant role in patient satisfaction and overall experience.

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Guideway Care

DECEMBER 23, 2024

Transitional care management (TCM) plays a critical role in reducing hospital readmissions by ensuring patients receive proper care and support as they transition from the hospital to home. By focusing on follow-up care, medication management, and patient education, TCM addresses the primary factors leading to readmissions.

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Health Prime

AUGUST 10, 2023

Running a medical practice comes with its own challenges, and one of the most common hurdles healthcare providers face is staff shortage. When your practice is understaffed, it can lead to increased stress, decreased efficiency, and compromised patient care. Also, make sure to count on a healthcare-focused IT solutions partner.

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CollaborateMD

SEPTEMBER 13, 2024

The American Academy of Physician Associates (AAPA) found that  73%  of patients feel the healthcare system failed them in at least one way. Some patients disliked the cost of medical care. The common theme of these complaints was that providers don’t understand patients’ concerns.

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