Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. “Even when workers reach their deductible, they may have to pay a percentage of the cost.”

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Patient Experience Billing Insurance Hospital 90

Northwest Career College

FEBRUARY 28, 2025

Medical Administrative Assistant is one of the many stable career opportunities in healthcare that dont require studying for many years. If youve been considering a job in the medical field that is cost-effective and time-saving, this blog might be just for you. Handled all insurance forms and also billing-related processes.

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Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. It is also essential that your practice regularly updates patient records to prevent billing errors and delays.

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Billing Medication Follow-Up Appointments 105

Mobius MD

NOVEMBER 26, 2024

The Triple Aim of healthcare refers to three goals: enhancing the patient experience, improving population health, and reducing costs. Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. The post What is the Quadruple Aim of healthcare?

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Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Mobius MD

DECEMBER 11, 2024

Long waits are a primary driver of patient dissatisfaction , so reducing patient wait times should be a priority for every practice. Reducing delays sets the tone for a better visit and enhances the patient experience. The average patient wait time across specialties in U.S. cities is 20 minutes.

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Patient Satisfaction Appointments Patient Experience Medical History 52

Scrubs

MARCH 21, 2023

Deborah Vaughan, a patient at the hospital, said she appreciates being able to look her doctor in the eye while talking about her health. Her regular doctor, Dr. Rebecca Hemphill, used the AI app during her last two medical appointments at MaineHealth. Scott Smitherman, chief medical information officer at Providence Health.

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Hospital Follow-Up Appointments Documentation 264

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. Simply providing excellent medical treatment is not enough. The definition of care now includes every touchpoint—from appointments to invoices and everything in between. Patient safety and health is priority number one.

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Patient Experience Patient Satisfaction Appointments Scheduling 52

Northwest Suburban College

SEPTEMBER 6, 2024

Medical assistants are indispensable healthcare professionals who play a key role in providing quality patient care and ensuring the smooth operation of medical facilities. Technical proficiency, including knowledge of medical procedures and techniques, is undoubtedly essential for these professionals to succeed in their roles.

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Medical Assistant Patient Experience Medication Continuing Education 52

The Healthcare Blog

FEBRUARY 24, 2025

Now the company is supporting rare disease patients, funded primarily by pharma, across the globe. Lynda gives a full demo of both the clinician and patient experience–coordinating meds, labs, imaging, appointments, content, symptoms, patient reported outcomes, peer and coach support, and more.

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Appointments Patient Experience Medication 62

Practice Management Institute

JANUARY 21, 2025

In any healthcare setting, the first person you see and often the last person you interact with is the Patient Services Representative (PSR). These professionals may not wear scrubs or stethoscopes, but they are just as vital to the patient experience as the clinical team. But what makes this role so important?

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Appointments Patient Experience Scheduling Medication 52

Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. This chasm is illustrated in The future of the digital patient experience , the latest report from HIMSS and the Center for Connected Medicine (CCM).

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Billing Medication Follow-Up Patient Experience 96

Walker Info - Patient Experience

FEBRUARY 1, 2023

trillion—this is how much the United States spends on healthcare each year according to the American Medical Association. Siemens Healthineers reports that active patient choices impact more than 60% of healthcare spending. Organizations wanting to earn their business must win on the patient experience (PX).

Patient Experience 52

Patient Experience Patient Satisfaction Patient Centered Care Hospital 52

Northwest Suburban College

JULY 5, 2024

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

Patient Experience 52

Patient Experience Communication Vital Signs Collaboration 52

Health Populi

FEBRUARY 7, 2019

Most health consumers expect providers to communicate about routine health care helping them track lab results, recommend and schedule preventive tests and screenings, text or online chat between appointments, and send reminders about taking medicines. Two-thirds of people want to receive medication reminders, too.

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Communication Patient Experience Scheduling Appointments 125

Health Prime

MAY 2, 2024

Learn other strategies to build your online presence and market your practice in our blog How to market your medical practice and improve your business. Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience.

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Follow-Up Appointments Billing Scheduling 105

CollaborateMD

FEBRUARY 3, 2025

The HIPAA Journal reveals a report in which experts investigated 23,000 medical malpractice lawsuits and found that more than 7,000 were due to communication failures. Encourage retention of patients or usage of optional/elective medical services by opening much-needed provider-to-patient lines of communication.

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Communication Appointments Scheduling Follow-Up 52

Health Prime

APRIL 11, 2024

Medical practices and billing services constantly seek ways to enhance efficiency and financial performance. However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. Revenue is essential because the incoming cash pays physicians for their work.

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Billing Patient Satisfaction Scheduling Medical Coding 105

Health Populi

JUNE 8, 2022

“I am a health care executive who happens to be a patient, caregiver, and advocate,” Stacy Hurt explained to me in a Zoom chat we shared on 31 May. I asked her to meet with me to discuss her professional news update: being appointed Parexel’s first Patient Ambassador. Why should this be an imperative?

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Patient Advocacy Follow-Up Appointments Discharges 174

Health Prime

JUNE 20, 2024

However, with fewer healthcare professionals available, patient-to-provider ratios increase, leading to longer wait times, rushed appointments, and reduced patient satisfaction. In extreme cases, this can result in delayed diagnoses and treatment, negatively impacting patient outcomes. At Health Prime, we can help!

Billing 105

Billing Patient Care Appointments Patient Satisfaction 105

Scrubs

JUNE 1, 2024

This is why patient satisfaction has become crucial for healthcare facilities that wish to maintain their reputation. Wait Times Long waiting times are a common complaint among patients. Waiting several weeks for an appointment or sitting in the waiting room for hours can greatly affect how a patient views their doctor.

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Patient Satisfaction Follow-Up Listening Skills Communication 130

Health Prime

MARCH 6, 2024

Technology integration has become imperative for medical practices striving to provide efficient, patient-centered services. Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients.

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HIPAA Communication Billing Appointments 98

Health Populi

JULY 7, 2023

See that urgent care visits were more likely sought by younger patients under 43. Telehealth visits were most common for follow-ups from prior medical appointments, primary or preventive care, and behavioral health or counseling — with this category of visits growing by 6 percentage points from 2022 to 2023.

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Appointments Follow-Up Hospital Medication 118

Practice Builders

APRIL 25, 2024

A successful practice’s ability to schedule patient appointments effectively is essential in the dynamic healthcare industry. As healthcare digital marketing providers, we know that making the most of patients’ schedules not only guarantees improved productivity but also improves the patient experience in general.

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Scheduling Appointments Patient Satisfaction Patient Experience 59

The Healthcare Blog

SEPTEMBER 19, 2024

David Dyke is the Chief Product Officer of Relatient, which is one of the biggest players in the up and coming area of direct patient scheduling. Why is it so hard? There is a ton of complexity behind this including what David says is an average of infinity minus one API calls to the practice management system and EMR of all of its clients.

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Scheduling Appointments Patient Experience Medication 117

Health Populi

OCTOBER 22, 2024

Let’s start with the pocketbook of the patient — now a key payer in health systems’ revenue cycle management processes on the health system side, and continuing challenge for medical debt for U.S. Then cost — 32% of patients preferred the virtual visit because it saved them money. PwC’s 2024 U.S.

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Appointments Follow-Up Documentation Medication 62

Health Populi

NOVEMBER 1, 2023

Here’s an important point about these wearable health-tech patients: that most (3 in 4 patients) would prefer to share their data with doctors in real-time, during their doctor’s appointment, or to answer questions about their health data when completing “paperwork” before that appointment.

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Appointments Patient Experience Medication 164

Northwest Suburban College

JUNE 14, 2024

Medical Assistants play a vital role in the delivery of efficient and effective healthcare services. As valuable members of healthcare teams, they contribute to the smooth functioning of medical practices by providing essential support to physicians, nurses, and other healthcare professionals.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52

MedVA

DECEMBER 7, 2023

The holiday season can be a challenging time for medical practices. With an influx of patients seeking last-minute appointments, increased administrative tasks, and the general chaos of the festive season, healthcare providers must find innovative solutions to manage the holiday rush efficiently.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Health Populi

SEPTEMBER 10, 2019

Using digital tech has improved consumers’ experiences with health care providers across a range of tasks: 53% told Philips it’s easier to schedule appointments, 47% think it’s easier to get test results, 42% receive appointment reminders, and 27% are able to monitor health indicators on their own.

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Patient Experience Collaboration Appointments Transfers 91

Health Populi

JULY 20, 2020

About 1 in 2 patients now receive treatment at home instead of going to a provider’s office, using virtual tools like video conference calls (“Zoom-ing” for medical care), online chat, and mobile health apps downloaded on smartphones.

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Communication Patient Representative Patient Satisfaction Follow-Up 172

Health Populi

AUGUST 21, 2024

The first bar chart arrays various identity characteristics describing patients: we see that weight is by far the top characteristic putting the person at-risk for being treated negatively by a doctor. Insurance acceptance, appointment availability, and experience of the physician rank in the top 3 for 92-94% of patients.

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Insurance Medication Appointments Patient Experience 71

Health Populi

MARCH 10, 2020

Six in ten people are open to health and wellness services via virtual channels, over half like the idea of remote monitoring linking with at-home devices, and 1 in 2 people would be open to routine appointments through telehealth. Nearly one-half would also be keen on mental health appointments and specialty visits for chronic conditions.

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Appointments HIPAA Documentation Tests 139

Health Populi

APRIL 10, 2018

It takes a good nudge from a provider to motivate a patient to access online medical records, found by ONC in their latest research into consumers’ use of EHRs detailed in Individuals’ use of online medical records and technology for health needs , the ONC Data Brief No. 40, published April 2018.

Tests 83

Tests Scheduling Appointments Patient Experience 83

Northwest Career College

MAY 1, 2024

Medical Administrative Assistants are an essential part of the healthcare system. They play a significant role in scheduling patients and creating space for health providers to focus on delivering quality services. One of the most notable changes in patient scheduling is the widespread adoption of online appointment booking systems.

Medical Administrative Assistant 40

Medical Administrative Assistant Scheduling Medication Patient Satisfaction 40

Northwest Suburban College

JUNE 7, 2024

Experience is one of the most invaluable assets in the healthcare field, and participating in a hands-on externship as a medical assistant is a crucial stepping stone in building a successful career.

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Medical Assistant Medication Huddles/Rounds Communication 52

Health Populi

OCTOBER 26, 2023

The latest read from ONC, the Office of the National Coordinator for Health IT, tells a story about patients’ growing use of online portals, medical records, and smartphone apps to access personal health information. ” But ONC data belies that: as it happens, patients can handle the truth, as we learn that 9 in 10 U.S.

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Tests Medication Appointments Billing 103

Northwest Suburban College

NOVEMBER 15, 2024

Our Medical Assistant Program at Northwest Suburban College (NWSC) offers a comprehensive education designed to prepare you for a fulfilling career in the medical field. In our Medical Assistant Program, we cover everything from phlebotomy to medical procedures and techniques. Irfan, Esq.,

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Medical Assistant Medication Vital Signs Medical Terminology 59