Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)
Health Populi
JUNE 6, 2021
exploring consumer satisfaction with some 150 health insurance plans operating in 22 regions around the U.S. Even with these bullish investments toward virtual care to enhance the patient experience, 46% of health care providers said that they were “not comfortable” with telehealth technology as of January 2021.
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